Sawmill & The Mill Craft Bar + Kitchen - Grande Prairie

Review summary

1. J

   Johan

   Edmonton

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was great on New Year's Eve. Food was delicious, quick and had a relaxing time with my spouse. Waitresses were fantastic and very prompt.
   

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2. N

   Nancy

   Edmonton

   1 review

   4.0

   1 review

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We came there for a quiet evening and it was until a child arrived with her parents and cried and screamed continuously for a good ten minutes. The dining area should not have children unless they are of and appropriate. We were deciding to either move to the other dining area or leave.. the food was great and our waitress was good. Besides that it was the only issue. Thank you
   

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3. G

   Garth

   Edmonton

   15 reviews

   5.0

   15 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, fresh & hot Great service. Friendly staff
   

   Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded 7 days ago

   Hello Garth, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our fresh, hot dishes, along with our service and friendly staff. Your feedback means a lot to us, and we’re so glad we could make your experience memorable. We look forward to welcoming you back soon for another great visit! Christian Derecho | General Manager
   

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4. T

   Tammie

   Edmonton

   4 reviews

   4.0

   4 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I do not want to say much sorry, but one thing do not order coffee if you do not like weak coffee. Service was not up to par for sure.
   

   Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded 7 days ago

   Hello Tammie, Thank you for sharing your feedback. We’re sorry to hear that the coffee and service didn’t meet your expectations. Your input is invaluable to us, and we’ll be addressing these concerns to ensure we provide a better experience moving forward. We hope you’ll give us another chance to exceed your expectations in the future. Please feel free to contact me directly at cderecho@sawmill.ca or call me at 780-803-9010. Sincerely, Christian Derecho | General Manager
   

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5. C

   Carla

   Edmonton

   5 reviews

   2.0

   5 reviews

   Dined on 16 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Was just ok. Doesn’t compare to the Keg at all. Prob won’t be back
   

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6. M

   Melissa

   Edmonton

   18 reviews

   2.0

   18 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Disappointing meals. One steak was returned. Beef was under seasoned, and chicken was dry. Waitress was great. Probably not going to return.
   

   Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded on 18 December 2024

   Hello Melissa, I’m truly sorry to hear about your disappointing experience with the under-seasoned steak and dry chicken. This is certainly not the standard of quality we aim to deliver, and I will make sure to share your feedback with our chef to ensure it is addressed immediately. We deeply regret letting you down on this occasion. Please feel free to reach out to me via call or text at 780-803-9010, or email me at cderecho@sawmill.ca. I’d love the opportunity to make it right for you. Sincerely, Christian Derecho | General Manager
   

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7. M

   Mainak

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My second time. Had a great time. Food and service both were great. Highly recommended.
   

   Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded on 11 December 2024

   Hello Mainak Thank you for visiting us again and for your kind words! We're so glad to hear you had another great experience with both our food and service. Your recommendation means a lot to us, and we can't wait to welcome you back for visit number three! Christian Derecho | General Manager
   

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8. M

   Maryann

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was outstanding! Lighting wasn’t great, which made it a little harder to read the menu but I’m chalking that up to getting older. An annoyance was it took 30 minutes to get our check at the end. I do recommend this place. The rest of the service was good and, as I mentioned before, the food was fantastic. Get the ribeye - you won’t regret it.
   

   Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded on 11 December 2024

   Hello Maryann, Thank you for your thoughtful feedback! We're thrilled to hear you enjoyed the food, especially the ribeye—it's the King of all steaks, and we're glad it hit the mark for you! We appreciate your recommendation and your kind words about the overall service. We’re sorry about the delay in bringing your check and any inconvenience caused by the lighting. Your feedback helps us identify areas for improvement, and we'll address these concerns with our team to ensure a smoother experience next time. We hope to see you again soon and make your next visit even better! Christian Derecho | General Manager
   

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9. B

   Barry

   Edmonton

   1 review

   4.0

   1 review

   Dined on 14 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Delicious meals and great service in a nice location. A little pricey for most signature items and not any lower cost options but if looking for a quality night out for a special occasion the Sawmill is a good choice.
   

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10. E

    Eugene

    Las Vegas

    1 review

    2.0

    1 review

    Dined on 11 November 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    Overrated, price don’t reflect the quality of the food
    

    Sawmill & The Mill Craft Bar + Kitchen - Grande PrairieResponded on 1 December 2024

    Hello Eugene, Thank you for sharing your feedback. We sincerely apologize that your meal did not meet our usual standards. This is not the experience we strive to provide, and we’re disappointed to have let you down. If you’d like to discuss your visit further, please don’t hesitate to reach out at cderecho@sawmill.ca or 780-803-9010. We’d appreciate the opportunity to make things right. Christian Derecho | General Manager
    

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