Gallery

Review summary

1. J

   Jenna

   New York State

   1 review

   vip
   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The server forgot about us for 30 min. Didn’t tell us what tea he was bringing, almost touched our food while pointing at it, didn’t tell me he left a scalding hit tea pot, and forgot half of our tea time meal—and charged us the full (over 220 pounds) price. Manager took down our info, said he would refund us by day’s end, and we never heard from him. This was the worst part of our honeymoon when it should have been a highlight. We will never be back, would never recommend it, and will be forced to dispute the charge with our bank. Awful. Just awful.
   

   Is this helpful?

   Report
2. J

   Juhyun

   Hawaii

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great to enjoy on my own, and the service was excellent. I had a wonderful time thanks to Chloe’s great service.
   

   Is this helpful?

   Report
3. S

   Sarah

   Cleveland

   2 reviews

   vip
   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful tea at the Savoy. A must when visiting London.
   

   Is this helpful?

   Report
4. S

   Sengi

   Tokyo

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   We were taken to the table at the edge of the room where waiteresses and waiters do some work like preparing bills and registering orders. I was surprised with it because there were so many empty seats not taken by anybody in more centre of the room (they were still empty in large part even at the time when we left the room). We were the first Asians when we entered the room, but saw other Asians also taken to tables nearest to us rather than more centre of the room. It makes me wonder if there was any intention to seperate Asian looking people from others. This is not to dismiss excellent food and tea we enjoyed very much. However, it left some ill feelings throughout my stay there.
   

   Is this helpful?

   Report
5. L

   Lisa

   London

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The room was beautiful & we were greeting warmly. Service started off well & waitress was friendly. We had nearly eaten our sandwiches before we had our drinks which we thought was bad. The tea was warm - at best but kept getting re-filled, but it was never hot. Sandwiches were lovely. Some of the cakes were lovely but a couple were a bit bland. They looked beautiful though. The room was really warm, which wasn’t ideal & made my friend feel a bit faint! We seemed to get forgotten about after the first half hour & then struggled to find anyone to ask for water or the bill. Once the bill arrived, they lost my voucher for champagne afternoon tea (I handed this to the waitress when we ordered) that my friend had kindly bought me for my birthday & then was a while before our waitress appeared again to say her manager was coming over. After more time had passed the manager appeared & apologised for losing it but it was all sorted. We were sat melting for a long time before this was sorted, which was quite frustrating. All in all, it was quite a disappointing experience- especially considering how much it cost. I won’t be returning in a hurry.
   

   Is this helpful?

   Report
6. F

   Fred

   London

   1 review

   5.0

   1 review

   Dined on 21 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for afternoon tea, to celebrate our 25th wedding anniversary, made to feel very welcome, a once in a lifetime experience, I would recommend anyone to go.
   

   Is this helpful?

   Report
7. C

   Craig

   Berkshire

   1 review

   5.0

   1 review

   Dined on 21 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was professional and attentive. Attention to detail….an empty cup or plate was addressed immediately. Service was genuine and friendly….absolutely delightful.
   

   • 

   Is this helpful?

   Report
8. L

   Lesley

   Edinburgh

   1 review

   4.0

   1 review

   Dined on 20 August 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Having booked well in advance we were disappointed that our table felt like an “add on” and we didn’t really get the full effect of being in the Thames Foyer. That was the only disappointment. The service and the food were first class. I needed a wheat free afternoon tea and it was the best I have ever had.
   

   Is this helpful?

   Report
9. O

   Olivia

   London

   2 reviews

   5.0

   2 reviews

   Dined on 19 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very special experience. Beautiful tea room. Excellent food. Superb waiting on team.
   

   Is this helpful?

   Report
10. e

    eric

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 17 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    High Tea at the foyer was a delight. Naomi was excellent waiter. The caviar was good.
    

    Is this helpful?

    Report