Sasso Italiano

Sasso Italiano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alyssa

   Brisbane1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sasso italiano had a brilliant atmosphere and the guy who sat us was polite and made everyone feel welcome. Food was out in 10 minutes on a fairly busy night. Overall highly recommend
   

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2. E

   Ezra

   Brisbane1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! The food, the service and the setting were all 10/10
   

   Sasso ItalianoResponded 4 days ago

   Ciao Ezra, Thank you for your review. We're thrilled to hear you enjoyed your evening with us! We hope to welcome you back soon. With love, Team Sasso
   

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3. V

   Victoria

   Berlin1 review

   3.0

   Dined on 30 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Pizza and Pasta was really good! Dessert were all disappointing, we had three different ones. Service was not the best.
   

   Sasso ItalianoResponded on 1 April 2025

   Dear Victoria, Thanks for your review. We're sorry to hear the desserts and service you received was below our usual standard. We appreciate your feedback, and have passed this along to our head chef for review. You should have been offered a replacement desserts or a discount on your bill and we apologise for the oversite. We would love to hear more about your experience, and how we can continue to improve. Kindly contact us via the email provided below. We look forward to hearing from you, and hope to make amends. Thank you kindly, Team Sasso
   

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4. M

   Michelle

   Brisbane4 reviews

   4.0

   Dined on 29 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had the feast which was lovely, the staff were mostly great the first waiter spilt beer over my son. The rest of the service was great. Would certainly eat there again
   

   Sasso ItalianoResponded on 1 April 2025

   Ciao Michelle, Thank you for your review. We're thrilled you enjoyed our feast me menu! We hope to welcome you back soon to try more of our delicious menu. Grazie, Team Sasso
   

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5. R

   Roxanne

   New South Wales2 reviews

   3.0

   Dined on 28 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We booked a table for four and were greeted warmly by our server, who was lovely throughout the evening. While the atmosphere was pleasant and the staff courteous, our meals—four pasta dishes—took about an hour to arrive. There was a small hiccup with my drink order, which I needed to follow up on, but the team was attentive in addressing it and kindly offered complimentary fries as a gesture of goodwill. That said, the pasta was enjoyable and well-prepared, which made up for some of the wait. Overall, while the experience had some delays, the quality of the food and the staff’s friendliness were appreciated.
   

   Sasso ItalianoResponded on 1 April 2025

   Dear Roxane, Thanks for your review. We're sorry to hear the service you experienced was below our usual standard. We appreciate your feedback, and have passed this along to our restaurant manager for review. The experience you describe is not inline with our sequence of service, and we are sincerely sorry you experienced this. We would love to hear more about your experience, and how we can continue to improve. Kindly contact us at the email provided below. We look forward to hearing from you, and hope to make amends. Thank you kindly, Team Sasso
   

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6. H

   Helen

   London7 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and innovative delicious food from start to finish.
   

   Sasso ItalianoResponded on 25 March 2025

   Ciao Helen, Thank you for your review. We're thrilled you enjoyed your Saturday evening with us! We hope to welcome you back soon. With love, Team Sasso
   

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7. J

   James

   Brisbane2 reviews

   4.0

   Dined on 22 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great food and great service BUT it was bloody hot in there today! You need to somehow close off the kitchen because the air con can not compete with the open oven!
   

   Sasso ItalianoResponded on 25 March 2025

   Ciao James, Thank you for your review. We're thrilled you enjoyed your afternoon with us. We appreciate your feedback and have passed this onto the restaurant manager for review. We hope to welcome you back again soon. Grazie, Team Sasso
   

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8. D

   Diane

   Brisbane1 review

   2.0

   Dined on 15 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Very pleasant staff however very inexperienced and very slow service. Ambience good, however can get quite noisy. Good selection in the menu
   

   Sasso ItalianoResponded on 18 March 2025

   Dear Diane, Thank you for your review. We're sorry to about your underwhelming experience. We appreciate your feedback and have passed this along to our restaurant manager for review. The experience you describe is not in line with our sequence of service, and we are sincerely sorry you experienced this. We have sent you an email, as we would love to have the opportunity to welcome you back to show you the true Sasso dining experience. We look forward to hearing from you, and hope to make amends. Thank you kindly, Team Sasso
   

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9. H

   Hayley

   Brisbane3 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always 5 star food and service. Have eaten at Sassos countless times and it is always great, even take away.
   

   Sasso ItalianoResponded on 19 March 2025

   Ciao Hayley, Thank you for your review. We're thrilled to hear you have enjoyed all of your dine in and takeaway experiences! It's always a pleasure hosting you, we hope to welcome you back soon. With love, Team Sasso
   

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10. D

    Delaney

    Brisbane1 review

    4.0

    Dined on 14 March 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    Food was amazing and service was attentive. Was a bit weird with a thoroughfare through the outside restaurant where public were walking through at times. But overall a great time
    

    Sasso ItalianoResponded on 18 March 2025

    Ciao Delaney, Thank you for your review. We're thrilled you enjoyed your dinner with us! We appreciate your feedback and have passed this onto the restaurant manager for review. We hope to welcome you back again soon and will ensure you are offered an indoor table. Grazie, Team Sasso
    

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