Sapphire Creek Winery & Gardens

Review summary

1. D

   Derek

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The server and ambience were both excellent however the food was overcooked.
   

   Sapphire Creek Winery & GardensResponded 1 day ago

   Derek, thank you for taking the time and leaving a review! We appreciate the feedback and sincerely apologize that your experience was not meeting all expectations - please feel free to reach out if you would like to discuss further! Hope to welcome you back for an even better time :) Kind Regards, Cheyenne General Manager 440-543-7777
   

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2. R

   Robin

   Cleveland

   31 reviews

   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was excellent. Musicians was easy listening playing favorites. Burger and chicken sandwich were yummy! $10 martinis were premixed and cosmo tasted like lemon water. $15 martinis were excellent!
   

   Sapphire Creek Winery & GardensResponded 1 day ago

   Robin, thank you for your kind words! We are sorry to hear the cosmo was not the best, I will be sure to share this feedback with the team to improve for next time. We look forward to seeing you again :) Kind Regards, Cheyenne General Manager
   

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3. C

   Carla

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had my new favorite, the butternut squash ravioli and my husband had the $10 smash burger. The food has been consistently excellent. We really love it here and can’t wait for summer so that we can enjoy the beautiful landscaping.
   

   Sapphire Creek Winery & GardensResponded 1 day ago

   Carla, so happy to hear about your wonderful experience! We are thrilled to welcome you back in the summer to fully enjoy our gardens :) Kind Regards, Cheyenne General Manager
   

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4. H

   Helen

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner and service were outstanding, not to mention the beautiful atmosphere indoors and outdoors.
   

   Sapphire Creek Winery & GardensResponded 1 day ago

   Helen, thank you so much for your kind words! We are so pleased you had a great time and look forward to seeing you again :) Kind Regards, Cheyenne General Manager
   

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5. T

   Tom

   VIP

   Cleveland

   28 reviews

   5.0

   28 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is unmatched. The restaurant is beautifully decorated for the holidays, but the setting is beautiful year-round. One of the meals was the short ribs with mashed sweet potatoes. The meal was delicious. Our appetizer of shrimp cocktail had very tasty large shrimp with a wonderful cocktail sauce. Bianca, our waitress, was attentive and professional who makes the experience special and personnel. She remembered our drink order from 2 weeks ago. Emily, the assistant general manager, greets us on every visit. She also makes each dining experience memorable. For all these reasons, we decided to celebrate our 51-year wedding anniversary at Sapphire Creek Winery.
   

   Sapphire Creek Winery & GardensResponded 3 days ago

   Tom, we are so pleased to hear that you had such a wonderful experience! Emily and Bianca are truly the best and make Sapphire Creek even more special :) We look forward to seeing you again soon!! Kind Regards, Cheyenne General Manager
   

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6. R

   Regina

   VIP

   Cleveland

   21 reviews

   5.0

   21 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful evening out with my family. Our server Brenna did an outstanding job- can’t wait to go back. Such a beautiful restaurant .
   

   Sapphire Creek Winery & GardensResponded 3 days ago

   Regina, we are so happy you had such a great night with your family! Brenna is the best, so glad you thought so too :) Looking forward to having you back for another memorable night! Kind Regards, Cheyenne General Manager
   

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7. V

   Vittorio

   Cleveland

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Disappointing. The "French toast with maple syrup" listed on the menu doesn't actually come with maple syrup. It comes with a sugary goop that tastes like Aunt Jemima syrup. It's too bad, because in other respects the experience was pleasant. The ambiance was excellent, the French toast itself was tasty, and the service was good, even though they never offered to replace the fake syrup they served with something else, like honey.
   

   Sapphire Creek Winery & GardensResponded 3 days ago

   Vittorio, we are so sorry that we ran out of the all-natural maple syrup on your visit. We do have it back in stock and hope you get to come back to experience an even better meal! Please feel free to reach out if you need any assistance with your next visit Kind Regards, Cheyenne General Manager
   

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8. E

   Earlene

   VIP

   Cleveland

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service and food was great. My salmon was overcooked, but outside of that, we had appetizers, soups, entrées, and desserts even had some cocktails and all was superb! The service was great. I had someone who was in training and she did a great job. We went in the evening. I want to go back during the day so that I can see the outside because it looks as if it would be absolutely gorgeous during the daytime!
   

   Sapphire Creek Winery & GardensResponded 3 days ago

   Earlene, that you for the great review! We are so sorry the salmon was overcooked but pleased to hear everything else was perfect! We hope to see you again soon :) Kind Regards, Cheyenne General Manager
   

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9. G

   George

   VIP

   San Francisco

   34 reviews

   5.0

   34 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is my favorite place for brunch. It's a bit expensive but there is a huge variety of food options. I enjoy the ambiance here and I have always received excellent service. I always request to be served by Bianca. She's been our server for the past few years and has always provided fast,attentive service.
   

   Sapphire Creek Winery & GardensResponded 7 days ago

   George, we are so glad to hear you love our brunch experience! Bianca is truly the best, so pleased to hear that you agree :) We look forward to seeing you again, hopefully soon! Kind Regards, Cheyenne General Manager
   

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10. S

    Susan

    VIP

    Cleveland

    40 reviews

    5.0

    40 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Food, service and ambiance were so enjoyable and added to our birthday celebration. Our server was excellent and all staff were pleasant and helpful.
    

    Sapphire Creek Winery & GardensResponded 7 days ago

    Susan, thank you for your kind words! MJ is truly one of a kind and we are so glad to have her! We look forward to seeing you again for another unforgettable evening :) Kind Regards, Cheyenne General Manager
    

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