Sapori Italian Kitchen - Harrah's Lake Tahoe

Review summary

1. G

   Gary and Barbara

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   You need to step the ambience. It’s like an undecorated box. You need to compete with the new restaurants at Harveys.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   Thank you for bringing this to our attention. We will work on enhancing the ambience to better compete with other restaurants.
   

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2. J

   Jim

   Tahoe

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   This was the most overpriced meal we have ever had. The food was not fresh. The lobster had absolutely no flavor, the Cesar’s salad was awful. The desert was something I could get at Safeway. We’ve eaten at Wolf, Hell’s Kitchen, Kalanis, Evan’s etc… We will never eat there again. $120 per person what an absolute disappointment for News Years Eve. Should have saved $300 and eaten at home. Gina Kass
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   We sincerely apologize for your disappointing New Year's Eve experience. We're concerned about the issues you've raised regarding food quality and value. Your feedback is important to us, and we'll be reviewing these points with our kitchen staff.
   

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3. T

   TOM

   Tahoe

   18 reviews

   4.0

   18 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food was good but it tasted like it was pre-made.. They said they have been open for 4 years, I'm not sure about that. They seemed to be very busy, our seating was near the enterance and the music was very loud. No salt and pepper on the table, no butter, you have to ask for everything. The wine list looked like it was purchased at Bev Mo.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   Thank you for sharing your concerns. We appreciate your feedback and will address the issues you mentioned.
   

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4. H

   HEATHER

   VIP

   Charlotte

   31 reviews

   5.0

   31 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, food amazing. Dessert was perfect. We loved it.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 1 day ago

   We greatly appreciate your positive feedback! Thank you for sharing your experience with us.
   

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5. J

   John

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience good pasta & salads great view until locals came need to be separated no respect keeping noise down
   

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   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   Thank you for sharing your experience. We're glad you enjoyed the pasta and salads. We will address the noise issue to ensure a pleasant dining atmosphere.
   

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6. L

   Lucas

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was great. He made the experience that much more enjoyable. We ordered the very salad, which was good but portion was small for 2 people. Then we had the margherita pizza which was the the star of the night. It was on a very thin and crispy crust and we devoured it in mins. Lastly, we each had a pasta: me with the linguine w clams and my bf w the carbonara. Clams were ok but the linguine was more buttery than it was garlicky or white wine-y. Tue carbonara was ok. It was also more buttery than it was pancetta-y. Overall good, will come back again.
   

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   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   We're grateful for your detailed feedback. We are delighted to hear that you enjoyed the margherita pizza, and we appreciate your input on the linguine and carbonara dishes. Thank you for sharing your experience with us.
   

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7. K

   Kurt

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Food was fair to good but, quite overpriced . $75 for lamb chops that were a little undercooked. Very attentive staff but, way to slow to get food out every course. Great views of Tahoe.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded 2 days ago

   Please accept our apologies for the issues you experienced during your visit. We appreciate your feedback and will address the concerns raised. Thank you for sharing your experience with us.
   

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8. A

   Alfredo

   Las Vegas

   1 review

   3.0

   1 review

   Dined on 26 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   The Service was very slow and the prices too high.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded on 27 December 2024

   Your feedback is important to us, and we appreciate you taking the time to share your experience. We understand that the service was slow and the prices were higher than you expected. We take all customer comments seriously and will use your input to review our service speed and pricing structure. Thank you for bringing this to our attention as it helps us improve our overall dining experience.
   

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9. n

   natasha

   Sacramento

   2 reviews

   1.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Terrible… while I can’t fault them for long wait times for food as it’s Christmas Day, the food was definitely not worth the wait. We ordered the focaccia for an appetizer but what we got looked like a greasy cheese quesadilla. We sent it back it was horrible. Our food took over 1 hour to arrive. Chicken bland, pasta tasteless. We asked our waiter if one of the dishes came with pasta or potatoes he said potatoes. We got the dish, lo and behold no potatoes. We said I thought there were potatoes with the veal he said no I was mistaken that used to come with it not anymore. Over priced, bland food in a cafeteria looking restaurant. This used to be where the Harrah’s buffet was, no improvements to make it look nicer was made only adding white table cloths to the table. Extremely disappointing. Won’t be back.
   

   Sapori Italian Kitchen - Harrah's Lake TahoeResponded on 26 December 2024

   Thank you for sharing your concerns about your dining experience with us on Christmas Day. We sincerely apologize for falling short of your expectations. We appreciate your detailed feedback regarding the focaccia, wait times, and the issues with your main courses. We take all guest comments seriously and will use your input to improve our service and food quality. Once again, we regret that your visit was disappointing.
   

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10. M

    Michael

    VIP

    Orange County

    3 reviews

    3.0

    3 reviews

    Dined on 26 December 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    This trip, the food was underwhelming. Not sure what happened. The pizza was the favorite for the kids. All the rest of dishes we didn’t finish. Server, Gary, was great.
    

    Sapori Italian Kitchen - Harrah's Lake TahoeResponded on 27 December 2024

    We're concerned to hear about your underwhelming experience, Michael. We appreciate your feedback and would like to address your concerns. We're glad to hear that the pizza was a favorite for the kids, but we're disappointed that the other dishes didn't meet your expectations. We value your input as it helps us improve. Thank you for sharing your thoughts, and we're pleased that Gary provided great service during your visit.
    

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