Bamboo Club

Review summary

1. K

   Kenneth

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, we were able to get one of the large cabanas. The kids loved looking at everything. Make sure to check out all three levels.
   

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2. T

   Tammy

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was our first time at Santa Baby, we thought it was nicely decorated. It gets very busy, I would recommend reservations especially if you don’t live close. The food is like typical bar food, but you’re paying for the experience. Overall we had a good time. They had Christmas movie trivia which was fun and they had some great prizes!!
   

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3. M

   Michael

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   The bar food was really good we had burgers,  wings, and and a buffalo chicken salad. Drinks were fun loved the chocolate peppermint hot cocoa. Christmas decorations, and ambience was phenomenal. We started off with a rough start heading excessive traffic on a Saturday driving downtown and called and said we’d be 30 minutes late and basically we were told too bad. You could reschedule on OpenTable and there were no openings. Keep in mind our reaervation was for 5 PM. The restaurant opened at 5 PM and the woman was really rude on the phone. And said “I do not make the OpenTable policy”. She could not guarantee us a table. OK get it however you don’t need to be rude about it. Fortunately, we got there at 5:22 minutes late and seven minutes past the grace period and the gentleman at the door sent us with no issue keep in mind – there was about 30 open tables. Why the woman who answered the phone couldn’t just try to reassure us in someway that we’d probably not have a big issue being seated. I don’t know. It was a lot of stress for nothing.  The only other minor grievance is that the salad arrived 25 minutes after everybody else’s entrée. We had no silverware or napkins. Waitress was nice and brought silverware after a few minutes of trying to flag her down. Totally think it’s worth the trip and we took lots of pictures to spend $150 in an evening to be treated rudely at the store is not a good way to begin the night.
   

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4. E

   Erick

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We went a “Santa’s bar” to) .. the woman who works in the bathroom was very nice and helpful but the problem is that the bathroom was in bad condition (the diper changed was broken, the soap dispenser was broken and a leak in the sink
   

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5. K

   Kayla

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an amazing time at this pop up! Our server Alex U was amazing!!! We will definitely be back to see him! The food was amazing, we got the Santa sampler and it was the perfect amount for a little snack! The price was not too bad either, 6 drinks and a sampler for $80 was great. The only complaint we had was we got sat right by a big photo op and we were being asked to take pictures the whole time. We will definitely be back!
   

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6. C

   Claudia

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun time to visit the Santa Baby Pop Up during Christmas!
   

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7. M

   Michelle

   VIP

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   Ambience was good. Food was average service was not great. Food came out at all different times food came out before the drinks did. All in all it was the one in done kind of situation pretty much a novelty.
   

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8. A

   Amy

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was mediocre. Took forever to get our drinks. Then they called last call at 8pm when the website says they don't close until 10:00 on Sunday, so we were very confused about what was going on. Food was okay, but not great. Limited gluten free options and everything was waaaaay overpriced. One thing to know is that they charge a 4% service charge, but you could ask for it to be removed. Thankfully we read about this in very small print on their menu so we asked for that charge to be removed and saved ourselves an extra $8, which maybe covered the cost of a soda. The place was decorated very cute for Christmas and is worth a one-time experience to see what it's all about. Just make sure you have reservations or you're not getting in and you will be scolded.
   

   • 

   Bamboo ClubResponded 2 days ago

   Thank you for your feedback. We’re glad you enjoyed the decorations but are sorry for the service delays and confusion about last call. The 4% restaurant surcharge helps with operational costs but can always be removed upon request, as you mentioned. We appreciate your visit and insights!
   

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9. C

   Chloe

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun place. Food and drinks were quite expensive but overall tastes good and the experience was fun.
   

   • 

   Bamboo ClubResponded 2 days ago

   Thank you for the great review! 🎄✨ We’re so glad you enjoyed the food, drinks, and overall experience. We know the prices are on the higher side, but with the rising costs of goods and labor—and all it takes to bring the Christmas magic to Chicago—we do our best to make it worth the visit. Hope to see you again for more holiday fun!
   

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10. J

    Jill

    Chicago

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    Tables were dirty and one soft pretzel took 30 minutes. We go every year and the quality seems to go downhill more each year.
    

    Bamboo ClubResponded 2 days ago

    Thank you for your feedback and for visiting each year—we truly appreciate it. We’re sorry to hear about the wait and cleanliness issues. This isn’t the experience we aim for, and we’ll address it with our team. We hope to bring back the holiday magic for you next year!
    

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