Sanremo The Italian Restaurant & Oyster Bar

Review summary

1. S

   Stephen

   London

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing food and outstanding customer service! From the moment we walked in, everyone was so friendly and welcoming. The food was cooked to perfection, full of flavour, and beautifully presented. On top of that, the prices were fantastic—great value for such high quality. A truly wonderful experience, and we’ll definitely be coming back! Oh and the girl who made my dirty martini did so to perfection!
   

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2. C

   Charlie

   Bath

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My partner and I went out on the 17th of February 2025 to this restaurant while in the city of bath, on arrival we were slightly early to our booking but were swiftly seated and provided with bread and water, the staff provided excellent service and hospitality. They provided help for our indecisive picking. The drinks arrived mere minutes after ordering and the food followed suit just after we had finished our bread. The portion size was perfect and the food even better, we were very pleased with the taste and the service we had received. The service charge was added to the bill at an acceptable rate for what we had been given. Overall, we would definitely want to go again when in Bath and would 100% recommend to others
   

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3. I

   Ilona

   Bath

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was valentines very busy,our booking was at 20.30,we had to wait to get inside and while we were waiting a lot of people were leaving disappointed we thought of leaving too our table was also late for 15 min,but we were sat at the bar we decided to give it a go and we were right!we didnt wait long nice atmosphere friendly stuff good food everything was fast,for us it was great experience)I think because of a valentine and a big crowd at some point they couldn't cope,but not when it came to us,happy to come back some day)
   

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4. J

   Jac

   Bath

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited 2 hours for a starter 45 minutes for a round of drinks Decided to walk out and eat elsewhere
   

   Sanremo The Italian Restaurant & Oyster BarResponded 3 days ago

   Dear Jac, We sincerely apologise for the unacceptable wait times and your decision to leave. This is not the experience we aim to provide, and we deeply regret the experience you endured during the valentine weekend. Please contact us directly at our email via sanremobath.co.uk so we can address this and make it right. I look forward to hearing from you.
   

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5. J

   Jarryd

   London

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Restaurant was quite clearly overbooked. Staff seemed very overwhelmed with the amount of people. Reservation was at 18:45 we waited ages for drinks and only received our food at 20:40. Feel for the wait staff as they took the brunt of other patrons walking out due to the wait. Communication could’ve helped with reassuring patrons that food was on the way or whatever the hold up was. Manager told us the bill was on the house due to the wait. All in all it wasn’t a great experience.
   

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6. N

   Nick

   Oxford

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Spent 1 and a half hours waiting for our food to be told the kitchen had missed the order, very frustrating as the restaurant is beautiful and we were looking forward to celebrating our anniversary.
   

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7. Y

   Yasemin

   Bath

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were mislead when we arrived at the restaurant thinking we would be sitting in the main room as advertised. However, when we arrived we were led past all the nice tables and taken to a smaller poorly decorated room which resembled a Wetherspoons. The room had clearly been over cramped to maximise profits as we had waiters shoving behind our chairs to get to the bar and to bring plates back and forth which isn’t fair on the customer or the employees as it’s awkward for everyone. Although we were shocked we didn’t want to make a fuss, as it was Valentine’s Day (and also our anniversary which was noted on the reservation) and we had hoped the food would make up for it. This hope unfortunately was not realised as our starter turned up cold and tasted as if had been frozen and reheated. But, the arancini balls were very nice. I ordered a margarita pizza with olives for main which was inedible for the most part, the base was underdone and soggy. This meant I couldn’t eat it with my hands and I had to eat what I could with a knife and fork, dissecting the pizza to see what I could eat which I would not expect from a restaurant. My partners carbonara was okay, but nothing special and he thought could’ve been cooked using a store bought mix. One of the worst carbonara he’s ever had. Prior to our reservation we were excited to have some dessert but we couldn’t bear to be in that restaurant any longer and despite being clearly finished with the food we had to wait for at least 10 minutes despite attempting to gain attention from the waiters to leave, leading my partner have to shout to one of the waiters. We requested the bill and card machine as soon as possible and after we had paid the waiter asked us if the food was to our liking despite most of one dish being uneaten and my partner described it as “okay” which the waiter didn’t pick up on or ask why it wasn’t to our taste.
   

   Sanremo The Italian Restaurant & Oyster BarResponded 3 days ago

   Dear Yasemin, Thank you for taking the time to share your experience with us. We are deeply sorry for the disappointment you encountered during what should have been a special Valentine’s Day and anniversary celebration. We regret that the seating arrangement, atmosphere, and food quality fell far short of your expectations and our standards. We would appreciate the opportunity to make this right and would like to invite you to contact us directly via our email at sanremobath.co.uk so we can discuss this further and we hope to have the chance to restore your faith in us. Kind regards
   

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8. S

   Sara

   Bath

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service was rushed, main couses bought ot when still eating starters. There was no ambience as it was so busy and service people rushing everywhere. We arrived 5 minutes before our booking time and were immediately seated at the bar and told there would be a 15 minute wait. Draft Peroni was not chilled and the barman was not very welcoming. The food was well presented but nothing you couldn't cook yourself, lacked flavour and was stodgy. It may have been just the fact they were rushed as it was exceptionally busy as it was Valentines Day but it was a very disappointing experience .
   

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9. M

   Mark

   VIP

   London

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely meal which was all the more impressive due to it being Valentine’s Day. Staff were incredibly attentive, food was excellent all round and they even made a vegan dessert for my fiancée. Finally unlike most restaurants in Bath this one actually had a buzz! Would highly recommend.
   

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10. T

    Tracey

    Bath

    2 reviews

    5.0

    2 reviews

    Dined on 9 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I visited with my friend for her birthday. We both had pizza to eat which arrived promptly, beautifully hot and delicious. We had a break and then ordered the Pana Cotta for desert which was delightfully light and very tasty. Overall, we spent an amazing couple of hours eating delicious food and enjoying the ambiance of the beautifully decorated restaurant. The staff were very attentive but not overbearing and it was a very enjoyable experience. Would definitely recommend and hope to revisit soon.
    

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