Saltine

Review summary

1. C

   Charles

   VIP

   Richmond

   59 reviews

   3.0

   59 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We have dined at Saltine numerous times in the past. This visit definitely disappointed. The food was bland and the service was lacking. Nothing about the evening was impressive.
   

   Is this helpful?

2. M

   Marcus

   Washington DC

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For my first time there me and my date had an amazing time. Reservation was on time our waitress was outstanding. Food was 10/10 crab cakes great the peach tree oysters was so delicious. Only thing I suggest is add some cheese cake to the desert menu.
   

   Is this helpful?

3. C

   Christopher

   Baltimore

   3 reviews

   4.0

   3 reviews

   Dined on 21 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent. Wait staff was a little to quick to clear dishes from the table, as one diner was still eating.
   

   Is this helpful?

4. C

   Cheryl

   Greater Boston

   18 reviews

   4.0

   18 reviews

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Nice restaurant. Would go back. Food was good. Had a new waiter so service was a bit slow but overall a good experience. Manager was very helpful when we had a slight issue about menu options.
   

   SaltineResponded on 17 February 2025

   Thank you for dining with us and for your understanding as our new team member got up to speed. We’re glad to hear you had a good experience overall and that our manager was able to assist with your menu concerns. We appreciate your support and look forward to welcoming you back for an even smoother experience next time!
   

   Is this helpful?

5. P

   Parker

   Greensboro

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Noah was the best server ever! Made for a great experience on Valentine’s Day. Our food was taking a bit to come out and he brought us some she crab soup (delicious by the way) to hold us over for the main course. Great attitude and service and I hope we have him again next time we dine at Saltine.
   

   SaltineResponded on 17 February 2025

   Thank you for spending Valentine’s Day with us! We’re thrilled to hear that Noah made your experience truly special. His attentiveness, great attitude, and thoughtful gesture with the she crab soup are exactly what we strive for in hospitality. We’ll be sure to pass along your kind words to him—he’ll be so happy to know he made such a lasting impression! We can’t wait to welcome you back and hope you’ll have the chance to dine with Noah again in the future.
   

   Is this helpful?

6. T

   Tevin

   Richmond

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I went in for Valentines Day and everything was on point! The service Lindsey provided was great and the food that was recommended was just as good. We had drinks, appetizers (the oysters and scallops were 10/10), entrees and dessert. This was our first time visiting but definitely will not be the last!
   

   SaltineResponded on 17 February 2025

   Thank you for celebrating Valentine’s Day with us! We’re thrilled to hear that Lindsey provided great service and that you enjoyed everything from the oysters and scallops to the entrees and dessert. We appreciate your understanding regarding the slight mishap and are glad our team was able to address it promptly. It means a lot that your first visit was a great one, and we look forward to welcoming you back for many more!
   

   Is this helpful?

7. F

   Filipo

   Unspecified

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, and exceptional ambiance! Highly recommend.
   

   SaltineResponded on 17 February 2025

   Thank you for your kind words and recommendation! We’re delighted to hear you enjoyed the great service, food, and exceptional ambiance. We look forward to welcoming you back for another fantastic experience!
   

   Is this helpful?

8. D

   Doug

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Outstanding experience. Our server, Nikkia, made us feel as if we were her only guests. I had the scallops; my wife had crab cakes. Both were tasty - I've never had cheese grits so good. The music could come down a notch, but that's a minor concern over what was an excellent beginning to a date night overall.
   

   SaltineResponded on 17 February 2025

   Thank you for your wonderful review! We’re thrilled to hear that Nikkia made your experience feel so personal and that you and your wife enjoyed the scallops and crab cakes—especially the cheese grits! We appreciate your feedback on the music volume and will keep it in mind. It’s great to know your evening with us set the perfect tone for a memorable date night. We look forward to welcoming you back soon!
   

   Is this helpful?

9. R

   Ryan

   Richmond

   1 review

   5.0

   1 review

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great atmosphere and service. Drinks were amazing and our server Evan was awesome! Highly recommend!!
   

   SaltineResponded on 17 February 2025

   Thank you for your kind words and recommendation! We’re thrilled to hear you enjoyed the delicious food, great atmosphere, and amazing drinks. Evan will be so happy to know he made your experience even better! We look forward to welcoming you back for another fantastic visit soon!
   

   Is this helpful?

10. R

    Robin

    Richmond

    6 reviews

    2.0

    6 reviews

    Dined on 1 February 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2

    Took too long for food to come out. It was not hot.
    

    SaltineResponded on 7 February 2025

    Thank you for sharing your feedback. I’m truly sorry that your food took too long to arrive and wasn’t served hot. That’s not the experience we strive to provide, and I understand how frustrating that must have been. Please know that we take your concerns seriously and will address them with our team to ensure we improve. We would love the opportunity to provide you with a better experience in the future.
    

    Is this helpful?