Ruth's Chris Steak House - Melville

Review summary

1. BF

   BeckyF

   New York City5 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have been to this location a few times and have always experienced attentive service, until last night. In our section, we saw 2 other servers always around, helping their tables, but not ours. Having been a server, I think he was given a table that wasn't in his section and we became an afterthought. Also, wondering what's the deal with the cheesecake. The table next to us ordered cheesecake. They received a small, appropriate sized portion with berries. We received a huge round disk that looked nothing like what the other diners received with minimal berries.
   

   Is this helpful?

2. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was amazing and helped us celebrate our elopement. Gave us champagne and was just very attentive to our tables wants and needs. Overall brought the experience to another level thank you so much
   

   Is this helpful?

3. P

   Pattimac

   New York City41 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not as great as we expected. Definitely won’t be back. Service was good. Lamb chops were good, calamari delicious. Ahi tuna was very good cowboy steak a little overcooked and topped with barely an ounce of crab for $20 wasn’t worth it. Mashed potatoes barely hot, spinach so hot it burned my mouth. Wine poured into decanter but never poured into our glasses. Top prices but definitely understaffed.
   

   Is this helpful?

4. N

   NIKEYA

   New York City2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrate my dad 65th birthday with my family and we had a good time food was amazing!
   

   • 

   Is this helpful?

5. MM

   MaryM

   New York City8 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent service Exceptional steak , lobster & shrimp. Good wine selection
   

   • 
   • 
   • 
   • 

   Is this helpful?

6. OT

   OpenTable Diner VIP

   New York City10 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. Definitely worth the trip.
   

   Is this helpful?

7. J

   Jessica

   Pittsburgh5 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delish food with excellent service! Highly recommend!
   

   Is this helpful?

8. D

   Diana

   New York City7 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived on time and immediately seated …. Greeted by our server Saleh with a smile …. Our server was very attentive and took care of our every need …. Our steak was perfect(porterhouse for two) and enjoyed our birthday dinner ….nice atmosphere..
   

   Is this helpful?

9. S

   Sal VIP

   Poconos25 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent!! Service even better!! Will be back soon.
   

   Is this helpful?

10. B

    B

    New York City1 review

    1.0

    Dined on 16 February 2025

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1

    The server was great, and the host I think her name was Leah as well, but the pace of the food was terrible. Our forks and cups were dirty and disgusting, which I have photos of. My steak was supposed to be medium rare but arrived well done. When I had it remade, it came back rare. At that point, I just let it go, but the wait times were ridiculous—over 45 minutes for the initial order and another 25 minutes for the remake. At that point I kind of lost my appetite from waiting so long. The lamb chops were burnt, non enjoyable, and even after expressing our disappointment, nothing was done aside from remaking the steak and bringing another mac and cheese. The manager walked around the restaurant multiple times but never checked on our table and asked if everything was okay. We ended up spending nearly two hours there, and it just wasn’t worth it. Was supposed to be celebrating an anniversary but it certainly was bad and wanted it to be better. Came to Ruth Chris for fine dining but was that even received?
    

    Is this helpful?