Rusty Bucket - Mason

Review summary

1. A

   Anna

   Cincinnati

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We didn’t get one refill and our appetizer came out the same time as our food. We watch this table get seated 5 minutes after us and they got their drinks before us and they actually received their appetizer before their meal unlike us. Over all probably won’t be back to this location. 
   

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2. A

   Alan

   VIP

   Cincinnati

   25 reviews

   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was a very pleasant experience. The server was excellent! Very attentive and personable.
   

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3. A

   Angela

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even though the restaurant had many waiting to get seated we were seated as soon as we arrived. It makes a big difference to have reservations.
   

   Rusty Bucket - MasonResponded 2 days ago

   Thanks for the feedback, Angela! We're thrilled to hear that you enjoyed your dining experience at Rusty Bucket - Mason. It's always our goal to make a difference in your experience and we're glad we could accommodate your reservation request. We're also pleased to know that our food and service met your expectations. We look forward to serving you again soon! Best regards, Rusty Bucket - Mason Management Team
   

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4. P

   Phyllis

   Detroit

   25 reviews

   5.0

   25 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food excellent, great service and timely. Recommend this restaurant.
   

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5. W

   W. Jeff

   Cincinnati

   22 reviews

   5.0

   22 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time back after many years despite living a mile away. Burger was great….thick and juicy (medium rare) Loaded potato soup was excellent….. very cheesy flavor. Service was excellent as well. Will definitely be back!
   

   Rusty Bucket - MasonResponded on 26 January 2025

   Thanks for visiting us, W. Jeff! We're thrilled to hear that you enjoyed your first visit to Rusty Bucket - Mason after all these years. It's great to know that our thick and juicy burgers and loaded potato soup hit the mark for you! We're also glad to hear that our service met your expectations. We appreciate your feedback and look forward to serving you again soon. Thanks for choosing us!
   

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6. v

   vicki

   Cincinnati

   5 reviews

   3.0

   5 reviews

   Dined on 25 January 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was not great. Buffalo chicken sandwich and my usual favorite seated salmon were not good this time. Something was off…
   

   Rusty Bucket - MasonResponded on 26 January 2025

   Hello vicki, We're truly sorry to hear that your experience at Rusty Bucket - Mason didn't meet your expectations. We strive to provide our customers with the best food and service, and it's disappointing to hear that we fell short this time. Your feedback about the Buffalo chicken sandwich and the salmon dish is noted and will be shared with our culinary team for review. We hope you'll give us another opportunity to impress you in the future. Best regards, The Management Team
   

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7. D

   Dave

   Cincinnati

   15 reviews

   5.0

   15 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience , excellent service and treated great with seating
   

   Rusty Bucket - MasonResponded on 22 January 2025

   Hey Dave, We're thrilled to hear that you had an awesome experience at Rusty Bucket - Mason! Your kind words about our service and seating have truly made our day. We always aim to provide top-notch service and value, and we're glad to see that reflected in your visit. We can't wait to welcome you back soon! Best regards, The Management Team
   

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8. D

   Diana

   VIP

   Cincinnati

   10 reviews

   4.0

   10 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   Food expensive for small portions. Too noisy.
   

   Rusty Bucket - MasonResponded on 22 January 2025

   Thanks for the feedback, Diana. We're sorry to hear that you found our food expensive and the noise level too high. We strive to provide a great experience for our guests, and your feedback helps us do that. We hope to have the opportunity to serve you again and provide a more pleasant experience. Best regards, Rusty Bucket - Mason Management Team
   

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9. K

   Kristen

   VIP

   Cincinnati

   9 reviews

   4.0

   9 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   My meal was rather late since they didn't make it correctly (plain). This is not the waiter's fault, but it was hard to track her down for any refills. Otherwise good.
   

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10. L

    Lin

    VIP

    Cincinnati

    64 reviews

    5.0

    64 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and our server was fantastic. Made reservations via open table and seated upon arrival.
    

    Rusty Bucket - MasonResponded on 15 December 2024

    Thanks for the review, Lin! We're thrilled to hear that you had an excellent experience at Rusty Bucket - Mason. It's great to know that you enjoyed our food and found our service to be fantastic. We always strive to provide the best for our guests, so your kind words are truly appreciated. We're looking forward to your next visit!
    

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