Ruggles Black -West Alabama

Review summary

1. S

   Shelly

   Houston

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The waiter was spotty. She didn't come to our table until 20 minutes after seated. Once the food came out she didn't return. We had to flag down another waiter who packed up our food and then our waitress showed up with the check.
   

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2. M

   Mary

   VIP

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food at Ruggles Black is always delicious and there’s something for everyone- gluten-free, vegan, keto-friendly- and it’s just really tasty, healthy food. Plus we could have a conversation without yelling! Cocktails are awesome, too!
   

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3. S

   Susan

   Houston

   261 reviews

   5.0

   261 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy dining at Ruggles Black. The Chef always does an outstanding job of creating delicious meals and makes diners feel welcome.
   

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4. P

   Pat

   Houston

   15 reviews

   5.0

   15 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Paleo Shrimp Pasta and it was excellent!
   

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5. L

   Lynda

   VIP

   Houston

   51 reviews

   5.0

   51 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had guests in from out of town and there were four in our party. All of us ate something different, and everyone was extremely pleased with both the food and the wines we selected. Our server was Jose, and he was most attentive without being overbearing. Plus, the host was very flexible with me in selecting the table that I felt would work best for our group.
   

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6. OT

   OpenTable Diner

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

    I think they are a little bit disorganized at the hostess stand. We did have a little issue about being seated at our table.
   

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7. S

   Serhat

   Houston

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, very well prepared and served. Definitely good value for price.
   

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8. J

   Jay

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Not a very special meal for $400+....( a bottle of wine and 3 meals with dessert) the food was good as expected, not special. The atmosphere was chaos and we were seated at a table next to the hostess station. For the first 45 minutes we were surrounded by guests standing a few feet away waiting for tables. I like Bruce and he always comes by to say hello, but after the last few times we have not had a good experience and will stick to the Pho take out.
   

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9. C

   Cara

   Houston

   1 review

   3.0

   1 review

   Dined on 16 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We used to go to the old Ruggles way back and have been so excited to try this one. My husband and I never get date nights so finally had a chance to make a reservation. Requested booth. Got there and they told us we could choose from 1 of 6 tiny tables right in the entry way. Didn’t have a booth for us. Sat down and it was so busy with staff right by our table. Our server was sweet but she brought us our food and that was it. We sat there for 20 minutes with empty glasses and had to ask busboy for tea. The area was so tight that when the server for the table right next to us came to wait on them, his butt was right in my husbands face. I would have loved to stay and have the keto dessert but I was so disappointed and annoyed that we just paid and left.
   

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10. M

    Michael

    Houston

    1 review

    3.0

    1 review

    Dined on 16 February 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3

    The food was AMAZING!! I love the keto menu! The hospitality has some opportunity.
    

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