RPM Seafood

Review summary

1. J

   Julio

   Chicago

   8 reviews

   vip
   2.0

   8 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We did the thanksgiving dinner and it wasn’t good at all, certainly not worth the price. The buffet had limited options and they were generic, felt more like a hometown buffet. Service was slow and it felt rushed. The place was packed and it felt crowded. Ambiance was terrible, no decorations at all, people wearing sweatpants and tshirts. We have done other thanksgiving dinners in Chicago and this one ranks pretty close to the bottom, value it’s not there. We won’t be back to any RPM restaurants.
   

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2. D

   Douglas

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Thanksgiving buffet dinner with family. Not cheap, but extremely tasty and great service. They did it right.
   

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3. A

   Ashlee

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Octopus was my favorite. The Yellowfin Tuna crispy rice, the Greek tomato salad, miso black cod and salmon were all great.
   

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4. M

   Melita

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the ambiance is splendid.
   

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5. D

   Dovile

   Austin

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was oversted. All grilled food tasted the same if it was king crab legs, shrimp or spanish octopus because of the grill not being cleaned probably. I made a request for birthday dinner and did not get a candle on the napoleon cake that I ordered.
   

   RPM SeafoodResponded 2 days ago

   Thank you for your feedback, Dovile. We're sorry to hear your experience fell short. We take your comments seriously and will address both the seasoning and kitchen maintenance to ensure better flavor consistency. We apologize for missing the birthday touch and hope to make it right on your next visit.
   

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6. J

   John

   Houston

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! Highly recommend the octopus. Food and service was great.
   

   RPM SeafoodResponded 2 days ago

   Thank you for the great review, John! We're so glad you enjoyed the octopus, and we truly appreciate your kind words about both the food and service. It means a lot to us that you had a fantastic experience. We hope to welcome you back soon!
   

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7. C

   Cheyenne

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fish and oysters were great. Fried rice lacked flavor
   

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8. A

   Anna

   Milwaukee

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   We celebrated my son’s birthday and this was his choice. Unfortunately this was not what we expected. Most of our food was salty. The octopus, salad, Halibut and dessert was fine, but the rest of the meal was huge disappointment. We even joke if dessert will be salty too? It was like the prep person in the kitchen used too big of the spoon today. The table maintenance was not the best at the beginning as well, but defiantly improved with shift changed. There was other few little things which were disappointing, including not working pen in the end.
   

   RPM SeafoodResponded 2 days ago

   Thank you for sharing your feedback, Anna. We're sorry to hear that your experience didn't meet expectations, especially for such a special occasion. We appreciate your comments about the saltiness of some dishes and will be sure to address this with our kitchen team. We're glad to hear the service improved, and we apologize for the initial lapses. We hope to have the opportunity to serve you again and provide a better experience.
   

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9. S

   Sara

   Chicago

   10 reviews

   vip
   4.0

   10 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely experience as always. Salmon arrived almost raw and oil soaked. Managed replaced and comped it along with offers of dessert and after dinner drinks. Evening - and their reputation with us - saved and raised. Looking forward to returning soon.
   

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10. V

    Vanessa

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and ambiance. Took my sister here for her birthday dinner last night. I got an email earlier this week asking for the name of the person we were celebrating and what milestone birthday it was, which I appreciated and happily provided. Although the gesture was greatly appreciated, they didn’t provide anything specific so unsure what that info was needed for. Anyhow, upon arrival, our server acknowledged we were there for a special occasion which added a nice personalized touch. One minor thing is that we wished our food didn’t come out SO quickly lol but overall everything was fantastic. Service was great and we noticed how happy the staff all seemed to be working there. Will certainly be back!
    

    RPM SeafoodResponded 2 days ago

    Thank you for the thoughtful review, Vanessa! We're so glad you and your sister enjoyed the service and ambiance for her birthday celebration. . We're happy to hear that your server met your expectations, and we'll keep an eye on pacing to ensure a more relaxed experience next time. We hope to welcome you back soon! Cheers!
    

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