Rose House

Review summary

1. S

   Sandy

   Detroit1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had reservations and still had to wait almost half an hour before being seated even though there was a large, open table. This open table was for a party of twelve that didn't show until much, much later - after we were finally seated. Two people that walked in just after our group were seated without a reservation. There was an issue with my friend's order that should have been an automatic freebie, but she actually had to ask for the item to be removed from her bill. The manager was supposed to talk to us about it but never showed at our table. We asked our server a question about an item on the menu and she must have been new because she didn't know the answer. Although she stated she would ask, we never got an answer. The concept of this place is very cool, but a few things need to be tightened up on when it comes to service. The food was decent, but we all agreed we probably wouldn't go back. I usually don't leave negative reviews - I'm hoping this was just an off day.
   

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2. K

   Kellyh

   Detroit3 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Great place to dine. One suggestion: go when less crowded, even with reservations l waited 30 minutes after my rsvp and then waited 20 minutes before a server approached my table. The manger was great with recovery so I’ll try them again. The food was top tier! So I’ll take the bad service with good food this time……
   

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3. R

   Robin

   Detroit5 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our first time checking this place out - was so excited to try it! Was seated 30 minutes past our reservation, which was for 12:15 on a Sunday. Service was slow but food was very good. Our family was stopping here after church. Would go back with a group of ladies but never again after church. There were maybe 1 or 2 men there, this is set up more just for women. There were tables of women that were there before we got there and still there afterwards. People come to sit and talk which making getting a table difficult. The drinks were very good but very pricey. A flight of 4 mimosas was $18 but it was very good. It looks very pretty inside. The plates were also a bit odd. My husband's hash bowl was serviced in a very large bowl that was strange to eat from, looked like something you would use to serve a salad from at home. We also had to ask for knives, they only gave us forks. Overall just not for us but it's a nice place.
   

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4. K

   Krista

   Detroit1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   The restaurant is nice decor wise, and the food was tasty. We were shuffled to a table in the back of the restaurant regardless of having a reservation while there were plenty of open tables available. We were ignored by half of the staff. Our server when we were finally introduced was nice, but things we ordered never came. Honestly, for the price, it was gimmicky and not worth it.
   

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5. D

   Dawn

   Detroit2 reviews

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Made reservations and still had to wait 45 min to be seated and server ordered the incorrect food for my guest and had to wait another 15 for them to make the correct order.
   

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6. A

   April

   Detroit6 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. It’s so cute, staff is great and food is amazing
   

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7. A

   Angela

   Toronto1 review

   1.0

   Dined on 5 March 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Waitress was great! Dirty restaurant, food today was not great and they only had 2 waitress
   

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8. A

   Angela

   Detroit4 reviews

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Worst dining experience ever. Start to finish. Made reservation for 4 at 11:30. Walked in at 11:20 was told there were a few ahead of us. Watched a party of 4 with an 11:45 reservation check in after us (watched them park while waiting they definitely arrived after us and spoke with them the reservation was 11:45) get sat before us. My mom went and asked about it and where we were on the list, she was told by the lovely hostess “I’ve been doing this a long time I know what I’m doing” the manager was also aware and was just ok with us being talked down to for asking why we were skipped over. We were finally sat at 12:10. What’s the purpose of a reservation if the wait is still almost an hour? There was a party of 2 walked in right after us. Two tables of two open. One for 35 minutes before they were sat at the table we all sat there staring at empty for over a half hour. The food came out wrong. I asked the server to have the dish remade the way it was ordered. It was brought to the kitchen, sent back the original food just replated with the one item (allergy) removed. I told the waiter I needed it remade but that wasn’t happening so just take it off the bill, he insisted they would actually remake it so I said ok and ordered a drink while waiting. The re cooked dish came out and still waiting for the drink. A mimosa. Halfway through eating it finally comes out and they had run out of oranges so decided to just put a lime in it? Two of us ordered coffee. We could not get refills. This place way over books their reservations. The front of the house staff were incredibly rude. They were so over booked and understaffed it is not worth going there. We spend money when we go to brunch. $200 bill for 4 people and we will not ever be back here.
   

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9. n

   nicolem

   Detroit11 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The place is very nice and super cute for the girls. But everyone in the lobby, including us, waited for a least 30 minutes past reservation time. I get they are a very busy place. But they should warn you about that during the reservation process.
   

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10. OT

    OpenTable Diner

    Naples1 review

    1.0

    Dined on 1 March 2025

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4

    Underwhelming at best. While I understand there’s staffing issues and issues since it has changed ownership (as we were told multiple times during the 50 minute wait post resv time), food should have been served hot, not like warm. Service was sub-par but that could have been due to “staffing issues”, either way will not recommend or return. Just another pop up brunch shop in a plaza.
    

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