Rooster's Wood-Fired Kitchen - South Park

Review summary

1. G

   Girish

   VIP

   Charlotte

   39 reviews

   5.0

   39 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience Really good service Very tasty food
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 2 days ago

   Thanks for visiting us, Girish! We're thrilled to hear that you had a great dining experience at Rooster's Wood-Fired Kitchen - South Park. It's wonderful to know that you enjoyed our food and found the service to be excellent. We strive to provide our guests with tasty meals and top-notch service, and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
   

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2. L

   Lynnet

   VIP

   Nashville

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Chicken was just barely warm. Waitress seemed overwhelmed and not very friendly.
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 2 days ago

   Hey Lynnet, We're sorry to hear that your experience at Rooster's Wood-Fired Kitchen - South Park didn't meet your expectations. We strive to provide our guests with the best food and service, and it seems we missed the mark during your visit. We appreciate your feedback on the chicken temperature and the service experience. We'll definitely use this to improve. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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3. M

   Martha

   VIP

   Charlotte

   52 reviews

   5.0

   52 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fried oysters are divine…the lamb meatballs yummy….and the cocktails are sparky! Don’t forget the delicious coconut cake!
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 2 days ago

   Hi Martha, We're thrilled to hear that you enjoyed your dining experience at Rooster's Wood-Fired Kitchen - South Park! It's wonderful to know that our fried oysters, lamb meatballs, and cocktails hit the mark for you. We're also glad you loved our coconut cake. Your kind words mean a lot to us. We look forward to serving you again soon. Best, The Management Team
   

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4. T

   Terri

   Coastal Georgia

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a wonderful Christmas Eve dinner here!
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 2 days ago

   Thanks for visiting us, Terri! We're thrilled to hear that you had a wonderful Christmas Eve dinner at Rooster's Wood-Fired Kitchen - South Park. It's always a pleasure to serve guests like you who appreciate our food, service, and value. We're delighted that you enjoyed your visit with us. We look forward to welcoming you back soon!
   

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5. t

   tammi

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have a great experience at Roosters. The food there is better than at any other restaurant in Charlotte. The service is excellent every time.
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 2 days ago

   Hello Tammi, We're thrilled to hear that you always have a great experience at Rooster's Wood-Fired Kitchen - South Park! It's wonderful to know that our food and service consistently meet your expectations. We strive to provide the best dining experience for our guests and your feedback is a testament to that. We look forward to serving you again soon. Best Regards, The Management Team
   

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6. M

   Mary

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a lovely dining experience. Great food, wonderful, attentive wait staff.
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 5 days ago

   Hi Mary, We're thrilled to hear that you had a lovely dining experience at Rooster's Wood-Fired Kitchen - South Park. Your kind words about our food and attentive staff truly made our day! We're grateful for your support and we look forward to welcoming you back soon for another great experience. Best, The Management Team
   

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7. M

   Micheal

   VIP

   Charlotte

   18 reviews

   3.0

   18 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Ordered multiple items off the menu to share and everything came very late and all at the same time. Nothing was portioned. Probably took an hour to get our food
   

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8. M

   Mark

   Charlotte

   19 reviews

   5.0

   19 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I’ve lost count of the number of times I have had the opportunity to dine at Roosters (and looking forward to dining at the next location in Ballantyne). The food is always outstanding and a step above what most good restaurants in Charlotte have to offer. Staff members always have the best attitude and advice and make it a real pleasure to dine. My wife and I (and family) have any special meals at Roosters. Love it!!
   

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9. E

   Elizabeth

   VIP

   Charlotte

   26 reviews

   5.0

   26 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Kathy greeted us with a “big hello” and smile at the front as always! She is such a great representative for the beginning of a great dining experience. My friend and I really enjoyed the onion/mushroom soup. Delish! We only got a cup and we wish we had each ordered a bowl. Ha! Our chicken salad sandwich was delicious also. Yum!
   

   Rooster's Wood-Fired Kitchen - South ParkResponded on 21 December 2024

   Hi Elizabeth, Thanks for your review! We're thrilled you enjoyed our onion/mushroom soup and chicken salad sandwich. We're sorry your service experience was a bit off, we'll strive to improve. We look forward to welcoming you back soon! Best, Rooster's Wood-Fired Kitchen - South Park Management Team
   

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10. J

    Janice

    Charlotte

    1 review

    3.0

    1 review

    Dined on 16 December 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Meatball appetizer wasn’t warm enough. Grain bowl was not that impressive and barely any chicken
    

    Rooster's Wood-Fired Kitchen - South ParkResponded on 19 December 2024

    Hi Janice, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our service. However, we're sorry to hear that our meatball appetizer and grain bowl didn't meet your expectations. We always strive to deliver the best food and service to our customers, and we're disappointed to hear that we fell short this time. We appreciate your candid feedback and we will certainly look into this matter. We hope to have the opportunity to serve you again and exceed your expectations. Best, The Management Team
    

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