Rooftop at The Light Brigade

Review summary

1. S

   Syd

   Sydney1 review

   3.0

   Dined on 24 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We arrived at our designated time but were then moved twice over the next 2hours to accommodate other bookings. Not sure why a reservation doesn’t secure you a permanent place
   

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2. R

   Ron

   Sydney1 review

   1.0

   Dined on 23 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We booked a table two weeks in advance on the roof top bar and half hour prior to us getting there they called and said they had double booked our table and cancelled us. No other option was made so we went to the the paddo inn and had a great time.
   

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3. S

   Suzanne

   Sydney1 review

   5.0

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   On a warm evening this is a magical bar. The view as the sun sets is Insta worthy. The atmosphere is relaxed and the service good. Note this bar doesn't open, without notice in inclement weather.
   

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4. A

   Anthony

   Sydney1 review

   1.0

   Dined on 28 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Arrived at 8pm with 40people for a Birthday Party to be told that the Roof Top Bar was closed due to rain that day and we had to leave the building. There was no attempt to contact us to before hand and let us know it was closed. There was no attempt to accomodate us some where else. There was no attempt to explain what has happened, only that we were to leave the building immediately. Dissapointed is an understatment. Won't be going back again and don't think the 40 guests will be either.
   

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5. E

   Emily VIP

   New South Wales4 reviews

   5.0

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best rooftops in Sydney! #1 spot for bringing my friends and family that visit Sydney.
   

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6. JA

   JoshuaA

   Sydney2 reviews

   5.0

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as always. Bar team were super attentive and though the food was a little bit slow to come out, the manager provided a complimentary beer which is always appreciated but definitely not necessary.
   

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7. OT

   OpenTable Diner

   Sydney1 review

   2.0

   Dined on 22 July 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We were a group of 7 who all ordered at the same time but our meals came out so far apart that none of us actually ate at the same time. Burgers and chips came out almost an hour after ordering and were cold and soggy. Entree came out at the same time as the main. There is no music allowed on the rooftop so it was a bit of a weird quiet vibe when it’s not busy. The girl working behind the bar was very nice and accomodating.
   

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8. OT

   OpenTable Diner

   Sydney1 review

   4.0

   Dined on 4 June 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Good venue for a quiet mid week lunch but only if not raining
   

   Rooftop at The Light BrigadeResponded on 14 June 2024

   Thank for your review.
   

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9. OT

   OpenTable Diner

   Sydney1 review

   1.0

   Dined on 11 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked my birthday drinks here. When I had arrived I was informed that they had cancelled my booking (it was raining - booked on rooftop). However, they did not tell me they had cancelled it and they also didn’t find us any space to move the 10+ people who had turned up. The waitress told us we would have to go to a different venue and sort ourselves out as they were busy. I was quite upset as I had book this weeks out, never been here and had only heard good review. But we had to spend the next 50 minutes walking in the rain to different pups so we could find a space to sit down and have a drink
   

   Rooftop at The Light BrigadeResponded on 17 June 2024

   Thank you for taking the time to share your feedback. Guest experience is very important to us, and we seem to have not communicated clearly with you. Our process during inclement weather is to move bookings to "available space" within the hotel. Unfortunately on the night of your birthday, all spaces were booked out by private events. Although we do state this in our booking terms and conditions, I’m sorry we could not have done more to accommodate your group. We are consistently working on how we can improve, and we have taken this feedback onboard.
   

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10. BM

    BoMette

    Sydney1 review

    3.0

    Dined on 13 April 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Lovely place. Would have loved table service and background music
    

    Rooftop at The Light BrigadeResponded on 14 June 2024

    Thank you for your feedback, it has been passed on to the team.
    

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