Rock & Brews - The Colony

Review summary

1. JS

   JamesS

   Dallas2 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Isalas was incredible at his job. Made everything right from drinks our food order and check out. Isalas was doing work of 3 people by himself. Other wait staff was standing around talking. I'm sure glad he was there to take care of my wife and I while enjoying the band play.
   

   Rock & Brews - The ColonyResponded 6 days ago

   Thank you for your wonderful review, James! We're thrilled to hear that Isaias provided exceptional service during your visit to Rock & Brews. It's fantastic to know he made your experience enjoyable while you and your wife enjoyed the band. We appreciate your feedback about the overall team dynamics and will make sure to look into it. Your support means a lot to us, and we appreciate that you took time to leave a 5 star review! -Katie - GM
   

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2. L

   Lisa

   Dallas2 reviews

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was hot and delicious as usual. The server was attentive and friendly. It was 8:30pm when we arrived and they were not busy like they can be earlier in the evening. It’s an overall positive experience! We like to go there every once in a while.
   

   Rock & Brews - The ColonyResponded 6 days ago

   Hi Lisa, Thank you for your fantastic review! We’re delighted to hear that you enjoyed your meal and found our service attentive and friendly at Rock & Brews. It’s great to know that your visit was positive, and we appreciate your continued support. We can't wait to serve you again soon! -Katie, GM
   

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3. A

   Anita

   Dallas2 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Awesome first Fat Tuesday Crawfish experience at R&B I think it was a first for them as well. Wet naps or a roll of paper towels would have been nice but we had plenty of napkins another very small thing I noticed the removal of platters could have been done in a more timely manner but all in all it was great. I do prefer mine fresh from the boiler though they were cold but the winds were blowing 90 to nothing! Greatly seasoned but yes they were not even warm. I would do it again. Servers were awesome very accommodating :) Fun Night ! Desert at the end was on spot! TO the cooks potatoes weren't done completely well the larger ones anyway :) Good flavor !
   

   Rock & Brews - The ColonyResponded on 12 March 2025

   Anita thank you so much for all of this great feedback! We will share this with the operations team so that we can have an even better crawfish boil next year! We hope to see you again for our Mardi Gras 2026 and in the future for some more Rock and Brews fun! I appreciate you taking the time to leave such great info, and of course for 5 stars! Rock on!! Katie - GM
   

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4. OT

   OpenTable Diner

   Amarillo1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Fast service and food was out quick to us!
   

   Rock & Brews - The ColonyResponded on 12 March 2025

   Thank you so much for your feedback and for 5 stars! We appreciate your business and the time you took to leave a review! -Katie, GM
   

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5. M

   Mitchell

   Dallas39 reviews

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   First time visitor to this restaurant so I had no expectations. We had reservations and were seated without a significant delay. We sat inside, away from the live music that was happening outside on the patio. Waitress was attentive and was on top of things, she did a great job. The restaurant was extremely loud. Not with the live music or even the background music, it was just the noise of people. Hard floors, hard surfaces throughout--there was nothing to absorb the sound. It was almost impossible to have a conversation with people sitting at our table. We were practically yelling and constantly having to repeat ourselves because the place was so loud and noisy. Now on to the food. HUGE letdown here. I ordered the BBQ trio. While the portions were ample, the food was anything but tasty. The ribs were bland. The pulled pork was bland. The chicken wings were bland. The BBQ sauce didn't help. This is TEXAS, BBQ is supposed to be good here. It wasn't. Big disappointment. Stay very far away from the BBQ in this establishment. My friend ordered the nachos. They were supposed to come with pork or chicken, and she ordered a combo of the two. The plate of nachos was a very healthy portion, however, we struggled to find any meat on the nachos. It was mostly cheese sauce and diced tomatoes, and a few pepper slices. Again, the meats were MIA. Stay very far away from the nachos unless you just want chips and cheese. Big disappointment. Based on this experience I won't be returning to this restaurant.
   

   Rock & Brews - The ColonyResponded on 23 February 2025

   Hi Mitchell, We're sorry to hear about your experience at Rock & Brews - The Colony. We strive to provide an enjoyable atmosphere and great food, and it's clear we fell short during your visit. We apologize for the noise and lack of flavor in our food. Your feedback is invaluable, and we'll definitely use it to improve. We hope you'll give us another chance in the future to make it right. Best, The Management Team
   

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6. L

   Lisa

   Dallas3 reviews

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our waitress was supposedly a "trainer" - but after initial drinks were brought out she never came back to check on us unless we flagged her down. Even after food came out she never came back to see if there were issues with meals or to see if we needed refills.. we had to call down another server to ask her to go find ours so we could get a missing utensil We could see her almost the entire time at the server station talking to another employee so it wasn't that she was too busy 
   

   Rock & Brews - The ColonyResponded on 23 February 2025

   Hey Lisa, We're really sorry to hear about your recent experience at Rock & Brews - The Colony. We strive to provide excellent service and it we fell short during your visit. We understand that waiting for service can be frustrating and we apologize for the inconvenience caused. We appreciate your feedback and assure you that we take your comments seriously. We hope you'll give us another chance to provide the service we're known for. Best, The Management Team
   

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7. A

   Andres

   Dallas1 review

   2.0

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our service was not the best. Our server was not attentive at all and it took us about an hour to get our food in. After we finished she was no where to be seen and we waited for another 30 minutes to get our checks.
   

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8. T

   Tom

   Dallas1 review

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience using Open Table. It was easy to use and hassle free. I highly recommend using it.
   

   Rock & Brews - The ColonyResponded on 5 January 2025

   Thank you for your feedback, Tom! We hope you reserved with us again soon! -Katie, GM
   

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9. K

   Karen VIP

   Dallas7 reviews

   3.0

   Dined on 21 September 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Lipstick on glasses and restrooms were not cleaned up.
   

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10. B

    Brandon

    Dallas11 reviews

    2.0

    Dined on 15 September 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Rings came out drenched w sauce on a raw coating and cold. They were busy so food took a while.. probably won’t be coming back.
    

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