Rivers Edge Grill & Bar

Review summary

1. N

   Nicole

   San Francisco

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   There was one station for the buffet for all of the patrons in the restaurant as well as all of the bingo attendees. This made for a long wait in line as well as long wait to get the station refilled when food ran out. Having an extra station may have helped.
   

   Is this helpful?

   Report
2. B

   Billie Jo

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Brunch buffet food was good. Waiting was ridiculous. We had reservation but we were not seated for 15-20 minutes after reservation. We then had to wait about 35-40 minutes in line to get our food. I feel river's edge was not prepared for this buffet. They should of had two buffet stations and to be able to serve yourself on both sides. Not sure if I would do this again next year.
   

   Is this helpful?

   Report
3. B

   Bill

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was prompt, wait staff attentive and polite, and the food was well presented and tasty.
   

   Is this helpful?

   Report
4. B

   Billie Jo

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were very disappointed. We set reservations to make sure we would enjoy prime rib buffet dinner. My husband is blind so I sat him down and I got a plate of food for him. At the end of making selections for my husband, I asked where the prime rib was. They told me that they ran out and it would be 30 minutes until ready. I made my plate and we sat down taking our time eating, waiting for prime rib to come out. Approx 30 minutes later I asked our server ( I believe her name was Katie or kathy) where was the prime rib at. She told me she would double check. She came back stating it would be another 30 minutes before ready. We finished up eating and paid our bill and left. We come to many buffets and regular dinner nights there and we never had any issues before. We just want our prime rib dinner that we paid for and didn't get. We would like a free comp meal for a wednesday night prime rib dinner
   

   Is this helpful?

   Report
5. D

   Debbie

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had Thanksgiving buffet. All the food was great and the wide variety of desserts was great and the ones I enjoyed were delicious.
   

   Is this helpful?

   Report
6. J

   Janine

   San Francisco

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Thanksgiving Buffet. It was delicious! Exceeded our expectations and I think it was even better than prior years that we've gone. The service was excellent. Very attentive but not in the way. We all commented on that, particularly my 93 year old father in law.
   

   Rivers Edge Grill & BarResponded on 30 November 2024

   We are happy to hear that you enjoyed your experience with us!
   

   Is this helpful?

   Report
7. C

   Cassandra

   Sacramento

   9 reviews

   5.0

   9 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our 2nd time dining at the restaurant, having attended in July for my birthday dinner. We were able to dine without a reservation, as we were seated about 4:30. (The restaurant opens at 4 pm). Because we were the only couple at the time, outside of a single gentleman who was present, we were catered to in a timely manner by our server, Janice, and the busboy throughout our meal. The food was hot, and our appetizers of truffle fries and deep fried avocado were hearty and delicious. My husband's NY steak was cooked perfectly, and so was my salmon and rissoto dish. The only nuisance were a couple of flies as we ate, but we dealt with it, as the server explained that management was working to keep that insect at bay, but it's that time of year with weather changes and being close by the ocean. Overall, it was a good experience again. We returned for the prime rib special on 10/23/24. That meal went well: the prime rib was cooked very well to our liking (medium rare), but the baked potato was not hot but warm enough to melt the butter and still tasty. Mixed veggies were also part of the meal and were cooked well. Because our reservation was for 7 pm, the restaurant was crowded, and the prime rib special is always offered on the day we dined, it was possible that they would have run out, but that wasn't the case here. Will visit this place again.
   

   Is this helpful?

   Report
8. D

   David

   San Francisco

   21 reviews

   3.0

   21 reviews

   Dined on 12 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Went for dinner while in town for a wedding. Service was mediocre at best. All the appetizers were undercooked. The deep fried stuff was near raw and not crispy at all. I order a steak. The quality of the steak was not that good. Over an inch of fat on the edges. Plating was sloppy, vegetables were swimming in oil and undercooked. Went back for breakfast the next morning. Over an hour to get our standard breakfast. Not good. If you are at the Casino it is convenient, don't set your expectations high and drink a lot and it will be fine.
   

   Is this helpful?

   Report
9. P

   Peggy

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined on 8 September 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We set up a reservation for brunch at 11am for my mother’s birthday. Their website stated that brunch was from 7am to 2pm. We got to the restaurant and was told that brunch ended at 11am. They were also very short staffed. It took a very long time to get our food even though there were only a couple of tables. The food was not warm.
   

   Is this helpful?

   Report
10. k

    kAREN

    San Francisco

    1 review

    2.0

    1 review

    Dined on 5 September 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    Beautiful location, by far my favorite view, sadly the food quality has declined, and it is still understaffed
    

    Is this helpful?

    Report