Riva Blu Italian Restaurant & Bar - Liverpool

Review summary

1. T

   Tracy

   Liverpool

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food, mocktails, service and great value for money too….could not have asked for anything more!
   

   Is this helpful?

2. N

   Niall

   Dublin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We Had a lovely meal, the only downside their pizza oven was not working on the night we were there so we had to change our orders.
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded 5 days ago

   Ciao! Thank you so much for your kind words, we hope to welcome you again in our restaurant!
   

   Is this helpful?

3. M

   Mandy

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing restaurant. Service was superb, food was fantastic. Would recommend this restaurant. Keep up the good work guys and I will be back. Thank you for making our visit so special
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded 6 days ago

   Ciao! Thank you so much for your amazing review! We're delighted to hear that you enjoyed both the food and service, and that we could make your visit special. We can’t wait to welcome you back soon.
   

   Is this helpful?

4. E

   Eleanor

   London

   2 reviews

   3.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   No email, no warning at reception, nothing on website/ social media to state that their was no Pizza, Garlic bread or chicken dishes. Huge let down as my partner only wanted the Pizza & Chicken options. Things happen, but given it was Valentine’s Day & I paid a pre £20 deposit a few days before you would expect someone to let you know before you are ordering with the waiter. Not the waiters fault, I actually felt sorry for him as someone in customer service myself, but we should have been told via email, website and/or atleast when we checked in at reception.
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 23 February 2025

   Ciao! We sincerely apologize for the disappointment and lack of communication regarding our menu limitations on such an important occasion. We completely understand how frustrating it must have been, especially since your partner was looking forward to specific dishes. While unexpected issues can arise, we should have communicated them better—whether through email, our website, or at reception. We truly appreciate your feedback and will take it on board to ensure better transparency in the future. Thank you for bringing this to our attention.
   

   Is this helpful?

5. G

   Giovanni

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing . Friendly staff and very good service. The location and atmosphere is absolutely fantastic
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 10 February 2025

   Ciao! Thank you so much for your kind words! We hope to see you soon !
   

   Is this helpful?

6. K

   Kira

   Dublin

   3 reviews

   3.0

   3 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Staff were very attentive. Food was not great, tasteless calamari starter and sea food pasta full of salt. Would not recommend
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 3 February 2025

   Ciao! Thank you for sharing your feedback. While we’re pleased to hear that you found our staff attentive, we’re sorry that our food didn't meet your expectations. Your comments have been shared with our team. We hope to see you again in our restaurant for a better experience.
   

   Is this helpful?

7. E

   Emily

   Liverpool

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous food, drinks, music and service Restaurant is beautiful
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 3 February 2025

   Ciao! Thank you so much for your beautiful feedback, we hope to see you again in Riva Blu!
   

   Is this helpful?

8. G

   Giovanni

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing very good service and staff absolutely friendly
   

   Is this helpful?

9. G

   George

   N. Ireland

   2 reviews

   5.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter n I could not have chosen a better restaurant, The food was amazing as was the wine recommendation from the excellent waiter. I will return for birthday celebrations in February with friends and look forward to the fantastic food n ambiance. ⭐⭐⭐⭐⭐
   

   Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 16 January 2025

   Ciao! We're very happy you and your daughter had such a wonderful experience and enjoyed both the food and the wine recommendation. It means so much to hear you'll be celebrating your birthday with us in February—we'll make sure it's just as special! Looking forward to welcoming you and your friends back for more fantastic food and ambiance.
   

   Is this helpful?

10. J

    Joe

    Liverpool

    6 reviews

    5.0

    6 reviews

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food, great staff, nice atmosphere. Service was polite, professional and cheerful. Staff were attentive and engaging. Nice experience.
    

    Riva Blu Italian Restaurant & Bar - LiverpoolResponded on 13 January 2025

    Ciao! Thank you so much for your great feedback and your kind words! We hope to see you again soon in Riva Blu!
    

    Is this helpful?