Riding House Fitzrovia

Review summary

1. M

   Melanie

   London

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed Riding House Fitzrovia a lot. The food and drinks were delicious and the service was excellent.
   

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2. J

   Julia

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as always, even bringing out a little treat with a candle for my birthday! The food was delicious and great atmosphere.
   

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3. P

   Philippa

   London

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Wouldn’t choose to come here at Christmas The serving staff where very distracted. Initially very welcoming. Wrong bottle of wine came to the table, then the mains arrived before we’d finished our starters. Quite rudely told that we had 5 mins to finish our coffee as the table was needed and we overstayed the allotted 90 minutes which was incorrect as the table was advertised by Open table for a 2 hour slot. I wouldn’t have booked here for just 90 minutes. We were then over charged as another waiter had mistakenly added coffee to our table after the initial bill was delivered. The waiter who told us to leave wouldn’t have it that they’d made a mistake until I showed the bill she’d given us originally was a bit huffy over the changes The owner manger came over was very apologetic and immediately refunded the service charge without being asked which was much appreciated. Another waiter then came with our amended bill and then tried to imply it was all our fault. Sad end to what was a celebration for each of us. The food was amazing and in a quieter time would be better appreciated. Got home and found I’d lost my glasses. One friend mislaid her scarf and the other had difficulty with the trains Just one of those days!
   

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4. SL

   SamL

   London

   22 reviews

   5.0

   22 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An excellent experience! We had lunch there today and it was a really nice Christmas vibe. Chilled good service. The food was excellent. The staff were really friendly. It was a beautiful set for lunch.
   

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5. T

   Tamsyn Hamilton

   London

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We have been coming to Riding House for some time and this week had the worst experience there. Food was ok, but staff did not communicate at all that the table was booked for set time period and asked us to leave whilst we were eating mains having waited a long time for order to arrive. Awful communication and dismal customer service. Such a shame this place has gone so downhill. Never experienced anything like it.
   

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6. AP

   AliceP

   London

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Their Sunday roast was exquisite, really nice ingredients and perfectly cooked, well-balanced meal! We’ll come back for it for sure
   

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7. S

   Szilvia

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been few times in the past, and I have to say it’s one of my favourite restaurant. The staff is friendly, the management is nice. Hosts are very friendly as well , and the food and drinks are excellent.
   

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8. A

   Ash

   London

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch option. Friendly staff, nice atmosphere. Great food options. I went for avocado on toast with sides of mushrooms and tomatoes with a Virgin Mary. Delish! It is family friendly so be prepared for a noisy time….
   

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9. s

   sheyan

   Berkshire

   24 reviews

   5.0

   24 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal at The Riding House Fitzrovia. Food, service and drinks were all amazing. The Passion Fruit Paloma with The Lost Explorer Mezcal was absolutely delicious! Highly recommended
   

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10. B

    Ben

    London

    2 reviews

    2.0

    2 reviews

    Dined on 6 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    The food as always is wonderful.... the service on this occasion left something to be desired. I haven't been to the Riding House for a year or so but wow how the service has declined. I'm guessing it was the floor manager, a guy who said to another customer.. "I have no idea how the front desk works so wait a second" was very abrupt in approach, I think he was trying to be humorous but it wasn't appreciated nor appropriate. The runners were quite simply, abysmal. They couldn't grasp simple requests, questions nor had an ounce of personality. We asked for sparkling water, they brought still to which we said "oh we asked for sparkling".. they looked at us like it was our problem. We were left with dirty plates and cups on our table for over 30 minutes, to which point we placed them on a neighbouring table. We had to ask for more tea and coffee, of which the table next to us also had to do. There was no check ins to make sure everything was fine or if we needed anything else. A rather disappointing visit and we won't be rushing back.
    

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