Rickerby Retreat

Rickerby Retreat reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jacqueline

   Yorkshire3 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Disappointed to be honest, no complaints on previous visits, however on this occasion, the sandwichs which are supposed to be "finger" sandwiches were huge and dry , the scones were bought in and hard , the preserve wasn't even in a bowl , just two catering packets .We had to ask for tea and were given one small pot between two people. There was no choice of tea offered , just standard. Then to top it all off our champagne bottle was plonked on the table without the offer of an ice bucket or anything to keep it cold , not impressed at all .
   

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2. L

   Leah

   Cumbria1 review

   1.0

   Dined on 16 April 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   We booked a table for 4pm- this was a special occasion as my best friend is getting married this weekend. I booked 4pm - the reservation clearly stated food & drink. We got there ordered food and a bottle of wine, they came and both were amazing. But to our utter shock the servicer came over at 4:30 (after just getting our food) to tell us they closed in half an hour. I told him that I was never told this and it is completely impossible to eat and drink everything within an hour!!!! It really put a whole downer on the experience. I had to quickly book somewhere else for a couple of drinks afterwards! It is completely unacceptable to give us 1 hour and not tell us this!! The servicer then at 4:45 proceeded to put the bill on the table! It is not the level of service i expected from this establishment and quite frankly embarrassing! Not happy at all
   

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3. B

   Bobby

   Cumbria1 review

   4.0

   Dined on 12 April 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was fantastic, and the food and drinks were to die for!
   

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4. S

   Sandra

   Cumbria2 reviews

   5.0

   Dined on 12 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual lovely food, lovely views, good value, great service. Thank you
   

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5. S

   Sandra

   Cumbria2 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food, lovely environment, good service, good value for money.lovely view. Would always recommend.
   

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6. J

   Jacqueline

   Yorkshire3 reviews

   4.0

   Dined on 14 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was nice , the staff were absolutely great, very attentive and had actually read my request for a quiet table . My only negative comment would be , I wasn't able to have afternoon tea as I hadn't pre booked it . This was not mentioned during booking .
   

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7. V

   Valerie

   Cumbria1 review

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxing and a wonderful view with gorgeous food. Would recommend.
   

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8. A

   Anna

   Cumbria1 review

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Such a shame. Rickerby Retreat has tye potential to be really good. The food was decent enough but the service was terrible. Very, very slow. Disinterested. Took some time for drinks and even longer order our food. Wanted deserts but after waiting 30 mins after getting the menu we decided to leave. Voiced our feedback politely and met with a total brush off from the staff and told that we were wrong to complain. Will not be going back!
   

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9. A

   Alexander

   Cumbria2 reviews

   4.0

   Dined on 18 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Atmosphere is really fitting to the spa, really relaxing and amazing views over the park and river. Comfortable seating and lots of room, even during busy periods. Seats are very comfortable. Wide range of high-quality drinks together with good hot drinks. Food was exceptional for a bistro - burger was juicy and fresh, flavourful fries and indulgent wrap. Service was consistent and very approachable while maintaining efficiency. Great value and free parking is handy. Highly recommend!
   

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10. S

    Suzanne

    Manchester1 review

    5.0

    Dined on 8 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A lovely setting, a variety of menu options and good service
    

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