RH Rooftop Restaurant Palo Alto

Review summary

1. K

   Kelly

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The restaurant is beautiful and food is fantastic. Perfect holiday spot.
   

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2. J

   John

   Baja California

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Caesar salad was a bit soggy with big green leaves
   

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3. J

   Jordan

   VIP

   Kansas City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Staff was rude and unprofessional and food was underwhelming. Goo for the photos not for the food.
   

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4. OT

   OpenTable Diner

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We ended up leaving after two hours of our food not coming out- disappointing.
   

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5. N

   Naomi

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, ambiance, and overall experience! We split some starters (the bread and veggies for the burrata was overcharred but the dish itself was perfect), and had the steak sandwich, Chinese chicken salad, Roasted Chicken, and Zambrini. Every dish was flavorful. Surprisingly the parking wasn’t as difficult as I had feared. I would definitely return. Just make sure to book well in advance!
   

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6. A

   Amanda

   VIP

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I am very disappointed in the decline in customer service at RH. When booking this reservation I noted it was to celebrate a birthday. Morning of my reservation I called to ask if they do anything for a birthday and was told they will put a candle on the dessert I order, which would have been great. When I arrived at the restaurant I reminded the host that we were here to celebrate a birthday and she confirmed it was on the reservation. When the ice cream came out after lunch that I ordered and paid for there was no candle, nothing. Again very disappointed in the lack of customer service and after coming to RH many times since its opening, I would no longer recommend this location to others.
   

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7. S

   Srutih Asher

   VIP

   San Francisco

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Absolutely fantastic menu and great food. Wide variety of entrees and starters-excellent desserts. Great place for a celebration.
   

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8. L

   Lorena

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. The place is really nice and cute. The service was great.
   

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9. S

   Steven

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my third time eating at this RH. The first visit was not a good experience. The second was better but still had a few issues. Today, food and service were spot on.
   

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10. E

    Eric

    VIP

    Tulsa

    88 reviews

    5.0

    88 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful restaurant with delicious food. Service was outstanding. Look forward to returning soon.
    

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