Restaurant Kato

Review summary

1. J

   Joane

   Ottawa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons adoré ce restaurant ! La nourriture était délicieuse. Et le service impeccable. Nous y retournerons c'est certain!
   

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2. M

   Mario

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience, from the reception, the waitress, the service, the atmosphere and mainly the food and it's healthy freshness and exquisite taste. However, the resort client in bathrobes was not a nice site on a valentine's diner.
   

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3. C

   Christophe

   Ottawa

   1 review

   2.0

   1 review

   Dined on 8 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   On paie le cadre, c est bon mais un peu cher. Je ne pense pas y retourner.
   

   Restaurant KatoResponded 6 days ago

   Merci pour votre retour Christophe. Nous prenons en compte votre avis pour offrir un service améliorer pour nos clients.
   

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4. D

   Daniel

   Ottawa

   4 reviews

   5.0

   4 reviews

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Attentive service. We will be coming back again.
   

   Restaurant KatoResponded on 6 February 2025

   Thank you for your kind words, Daniel! We're thrilled you enjoyed the food and service. We look forward to welcoming you back again!
   

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5. I

   Isabel

   Ottawa

   1 review

   5.0

   1 review

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was really good, the food definitely tasted amazing and the drinks were good. If anything my only note is that there wasn't much light on our table at night. They gave us this little lamp that died after a minute so it was hard to see the menu. Other than that, good experience ☺️
   

   Restaurant KatoResponded on 6 February 2025

   Thank you for your positive feedback, Isabel! We're glad you enjoyed the food and drinks. We appreciate your note about the lighting and will look into improving it. Happy to hear you had a good experience overall.
   

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6. C

   Cathy

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The service, decor, fire and food were all wonderful! We started with the shrimp appetizer and the spice and dip were delicious. For dinner we selected 4 different Maki rolls - the sushi rolls were all fresh and some of the best we have had. Wine list was also great ! Highly recommend for dinner and ask for table by the fireplace in the winter.
   

   Restaurant KatoResponded on 5 February 2025

   Thank you for your wonderful review, Cathy! We're delighted you enjoyed the food, ambiance, and service. The fireplace table is a great choice in winter! We appreciate your recommendation.
   

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7. M

   Matt

   Ottawa

   1 review

   3.0

   1 review

   Dined on 1 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   First time we came here about a year ago, for a mini honeymoon after getting married 2 days prior, and the service and food was amazing. This time around, service was hit and miss, more miss towards the end, but didn’t fret, as we we all having a good time celebrating my wife’s bday. Last time we came (a year ago) she really loved a certain salad they offered, and she ordered it again, for it not to be only smaller, bit also not the same taste, and was drenched in dressing. She probably had 2-3 bites, and left it. I mentioned this that it was not the same, and even showed a picture of how it was before. You would think they would have removed it from the bill and/or offer something else, but the server did neither. All the other food, esp sushi was amazing, and other guests enjoyed their food as well. Sad thing is, it was my wife’s bday and she didn’t really get to enjoy her meal entirely. Probably won’t be coming back nor recommending this place to anyone again either.
   

   Restaurant KatoResponded on 3 February 2025

   Hi Matt, thank you for sharing your experience. We're glad you enjoyed the sushi and previous visits, but we're sorry to hear about the inconsistencies in service and food. Your feedback is valuable, and we’ll work on improving. We appreciate your honesty.
   

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8. A

   Anabelle

   Ottawa

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent !!!!! Nourriture exceptionnelle!!!! service impeccable. Nous allons y retourner !!!
   

   Restaurant KatoResponded on 27 January 2025

   Merci beaucoup pour votre commentaire positif Anabelle ! Nous sommes ravis que vous ayez apprécié la nourriture et le service. Au plaisir de vous accueillir à nouveau pour une autre excellente expérience !
   

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9. S

   Senett

   Ottawa

   1 review

   5.0

   1 review

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best time, food and staff were amazing! Came here for a birthday a the ascetics were perfect! Definitely come here for food!!
   

   Restaurant KatoResponded on 27 January 2025

   Thank you for your positive review, Senett! We're thrilled you enjoyed the food, staff, and ambiance for your birthday celebration.
   

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10. L

    Lise

    Ottawa

    1 review

    5.0

    1 review

    Dined on 12 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Il y avait un gros groupe d’environ 30 personnes. Très bruyant. Nous avons demandé à changer de place
    

    Restaurant KatoResponded on 14 January 2025

    Bonjour Lise, merci pour votre retour. Nous sommes désolés pour le désagrément causé par le bruit. Nous prenons en compte vos commentaires pour améliorer l’expérience de nos clients. Nous espérons vous accueillir dans un cadre plus calme lors de votre prochaine visite.
    

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