Restaurant Kato

Review summary

1. AV

   AnikV

   Ottawa6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous étions un groupe de 8 pour l’anniversaire de mon conjoint. Service impeccable et nourriture délicieuse. C’était une 1ère fois pour nous tous mais certainement pas la dernière. Merci!!!
   

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2. C

   Claire

   Ottawa3 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Très bons plats asiatiques avec une touche créative et la présentation est superbe. Je recommande.
   

   Restaurant KatoResponded 6 days ago

   Merci beaucoup Claire, pour votre retour positif! Nous sommes ravis que vous ayez apprécié la cuisine et la présentation. Au plaisir de vous accueillir de nouveau!
   

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3. D

   Delphine

   Ottawa1 review

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très beau et bon avec un excellent service. Pas trop bruyant.
   

   Restaurant KatoResponded on 21 March 2025

   Merci beaucoup pour votre commentaire positif, Delphine ! Nous sommes ravis que vous ayez apprécié l’ambiance, la qualité du service et du repas. Au plaisir de vous accueillir à nouveau !
   

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4. C

   Chris

   Ottawa2 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience, loved the food and the wine. Waitress was very helpful in helping us choose the meals.
   

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   Restaurant KatoResponded on 18 March 2025

   Thank you for your kind words, Chris! We're delighted that you enjoyed the food, wine, and service. We appreciate your visit and hope to welcome you again!
   

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5. C

   Christiane

   Orlando2 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un de nos restos préféré. Toujours frais et délicieux. Superbe atmosphère et excellent service
   

   Restaurant KatoResponded on 17 March 2025

   Merci beaucoup pour votre fidélité et votre retour positif, Christiane ! Nous sommes ravis que vous appréciiez notre cuisine, notre ambiance et notre service. Au plaisir de vous accueillir à nouveau pour une autre belle expérience !
   

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6. P

   Princess

   Ottawa1 review

   3.0

   Dined on 14 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Beautiful place and the food was great but service was very slow
   

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   Restaurant KatoResponded on 17 March 2025

   Thank you for your feedback! We're glad you enjoyed the atmosphere and food. We apologize for the slow service and appreciate your patience. Your comments help us improve, and we hope to provide a better experience next time!
   

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7. D

   Deborah

   Montreal3 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quiet atmosphere, large portions. Might want to share the crispy chicken (12 pieces). Everything was delicious.
   

   Restaurant KatoResponded on 14 March 2025

   Thank you for your positive feedback, Laura! We're glad you enjoyed the quiet atmosphere and generous portions. Sharing the crispy chicken is a great idea! We appreciate your visit and hope to welcome you back.
   

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8. O

   Omar

   Ottawa1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is quality, service is great, ambience is lovely. I highly recommend.
   

   Restaurant KatoResponded on 4 March 2025

   Hi Omar, thank you for your kind words! We’re delighted to hear you enjoyed the food, service, and ambiance. Your recommendation means a lot to us.
   

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9. p

   peter

   Montreal2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and food at a remarkable location. I would highly recommend and will definitely be back. Thanks again!!
   

   Restaurant KatoResponded on 4 March 2025

   Thank you for your wonderful feedback, Peter! We're thrilled to hear you enjoyed the service, food, and location. Your recommendation means a lot to us.
   

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10. T

    Tracy

    Ottawa3 reviews

    2.0

    Dined on 17 February 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Terrible service at this restaurant last night. It took 30 minutes to take our order, then another 50 minutes for 2 of us to get served our fried rice dish. We were a party of 3 and our friend didn't get her meal for another 30 minutes after us (8 pieces of sushi). Staff did not care at all despite several inquires as to where the food was. You don't serve someone 30 minutes after the rest of the guests and think that is acceptable. The only meager / insincere apology we got was at the time of payment...still expecting a tip for such a terrible experience. We had a great day at the spa and this dinner ruined our evening.
    

    Restaurant KatoResponded on 17 February 2025

    Hi Tracy, we’re sorry to hear about your experience. Your feedback is important, and we regret that the service did not meet expectations. We appreciate you bringing this to our attention and will work on improving. Thank you for sharing your thoughts.
    

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