Red Lobster - Layton

Review summary

1. A

   Ally

   Salt Lake City2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Bad experience. Their system overbooked them and even with the reservation you had to wait an additional 20 minutes to be seated. We had other reservations later that night that we were originally had an hour nh half hours to eat. We got seated 25 minutes after our reservation time. We got our order taken another 10 minutes later. We sat and waited 40 minutes for our food. And finally had to tell the server to just put it in a box to go at which point she said oh OK I’ll go check on it as if she had forgotten our order completely. She boxed it up and we left just in time to make our following reservation. You don’t go to red lobster typically for takeout as crab and lobster. Don’t eat well in a car or heat up well. We were very disappointed and had spent a lot of money. She even forgot to bring my husband‘s drink. . Overall terrible service and severely understaffed.
   

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2. A

   Andrea

   Salt Lake City1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   1 1/2 to get our food order to us Then, it was cold food Two items they were out of- and told us an hour into waiting The salad was a joke- lettuce in a bowl with two croutons and a cherry tomato Fries were cold Had to return the coleslaw as it tasted rancid- didn't dare swallow the bite I took- returned to the kitchen Poor quality food all around A/C was on- it's WINTER- I asked to shut it off twice- we were all freezing Should I go on? Horrible experience. Nice enough server, but overall a 1 star!
   

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3. OT

   OpenTable Diner

   Las Vegas1 review

   3.0

   Dined on 2 December 2023

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service was slow. My filet mignon came out as a sirloin and I had to get a manager to fix it. He apologized, but how often are customers being duped who don't know the difference? My Brussel spouts had no toppings, had to ask for that. The lobster sauce for the potato had 3 small pieces on it and very little sauce, after 4 small bites my potato was completely dry. All the sides I just mentioned were upcharged, so add on another $10 to the price of the filet. Terrible value for money. I rarely eat here and now I remember why.
   

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4. OT

   OpenTable Diner

   Salt Lake City1 review

   3.0

   Dined on 18 October 2023

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I used Open Table to put us on the waitlist for 6:30. We didn’t get sat until 7:15. For a Tuesday it didn’t seem too busy so I was surprised we had to wait so long. We went for the Tuesday crab leg special and unlimited shrimp which was awesome. It took until about 8 for us to get our food. By the time we were done it was past 9 because it takes a while to get the next order of shrimp. Overall it was delicious and our waitress was great, just took a long time to have dinner!
   

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5. i

   iamtor

   Salt Lake City6 reviews

   3.0

   Dined on 7 July 2023

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Red Lobster is fine. Not a great experience waiting, even with OpenTable “priority seating.” Server made up for it by being funny.
   

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6. TM

   TracyM

   Salt Lake City1 review

   5.0

   Dined on 1 April 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My son and I enjoyed a good meal and had a great time. We signed up for the waiting list ahead of time and were seated right after we checked in. Our waitress was very friendly and helpful. We ordered the kalamari and 3 cheese lobster dip appetizers. The dip was our favorite and loved the homemade chips. He loved his crab and steak. I liked the roasted flounder but it could have had more flavor. My broccoli and mashed potatoes were very good and I loved the brownie and biscuits. It's a bit pricy but service and food are good. It was also nice that we were given a bagful more of fresh biscuits when we were leaving. We will be back and I'll try a different fish.
   

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7. M

   Murphie

   Salt Lake City1 review

   2.0

   Dined on 19 February 2023

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Despite using open table to be placed on the seating list for a specifi time, they FORGOT about us & finally seated us nearly 30m after our requested time. We know Red Lobster is pricey, but a $90 check for 2 of the 7oz Sirloin meals with shrimp additions & 2 sodas was mind boggling! Especially when the steaks arrived dried out & bland, which necessitated us returning them to the kitchen. All in all, it was an expensive disappointment & we should have spent that $$$ elsewhere.
   

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8. OT

   OpenTable Diner

   Salt Lake City1 review

   3.0

   Dined on 14 January 2023

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ok. The food was not as good as used to be . Drinks were great . Valeu was too much for the quality of food. Menu pics are completely different from actual food so you get disappointed right away. Waitress was great!! New drinks are very good. We tried two differently one’s. Front host in training Brandon was super ! And at the end , my wife drop the bag of biscuits and he was super nice and pleasant and got me a nice new and fresh biscuits. Kudos to Brandon!
   

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9. D

   Disappointed

   Salt Lake City1 review

   2.0

   Dined on 18 December 2022

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The meal started fine. The lobster dip appetizer wasn’t great, but we liked it enough to eat it. The real problem started when my son’s dinner (ultimate feast) never came out. Despite multiple requests, it didn’t come out until approximately 15 or 20 minutes after the rest of us had our meals. Our meals got cold as we waited to eat with my son. After finally eating, we didn’t see our waiter for approximately 30 minutes. My husband went to the lobby multiple times over 20 minutes to ask for boxes and our check. After the long wait for my son’s dinner and our check, they still charged full price for my son’s meal.
   

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10. OT

    OpenTable Diner VIP

    Salt Lake City37 reviews

    5.0

    Dined on 11 December 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always delicious!
    

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