Red Lobster - Fayetteville - McPherson Church Rd.

Red Lobster - Fayetteville - McPherson Church Rd. reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Hawaii1 review

   2.0

   Dined on 28 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Not that busy and it took over 45 minutes for food to come out. The food was very bland and not worth what we paid. The calamari and biscuits were great.
   

   Is this helpful?

2. A

   Antajuan

   Wilmington1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I had a reservation for 7:15 and place was packed with walk-in so I had to wait over a hour to be sat at a table. The server came soon after to take our drink orders and to let us know that it’s a little wait on the food because the amount of people in the restaurant but she would go to get us some bread that the cooks were working on making. She brought the fresh bread back about 10 minutes later. We placed our food orders and about 50 minutes later we finally received our food order.
   

   Is this helpful?

3. J

   Jared

   Raleigh2 reviews

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   Our reservation was for 6:45 and we arrived at 6:20. We were seated at 7:25, because they allowed way too many walk-ins to seat at probably ~6pm which overwhelmed them and delayed all the reservations by about 45 minutes. By 8:30 we still had not received our meals and inquired with the server about the additional expected wait time. We were told that several tickets were still ahead of ours, so we canceled it and left the venue. Their management of reservations versus walk ins is awful. OpenTable also showed availability throughout the entire night during the above fiasco, causing everyone else to experience the same problem and at least 50 people to queue at the entry thinking they were going to be seated. Nobody was making announcements about the issues and they did not update OpenTable. Further, we witnessed people leave tables that took 25 minutes to be cleaned and saw 6 tables vacant around us. Food was trickling out of the kitchen. The bread we got while waiting was raw in the middle. Our server was hard working and friendly throughout, but the rest of the staff need to be trained or replaced.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Raleigh1 review

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Restaurant took more reservations than their kitchen or staff can handle. 40 minutes later than my reservation to get a table, waited 20 minutes more before the waitress got to us, and the food took another 60 minutes to get to us. I asked to speak to the manager and no one came to the table. I understand that it was a busy night because Valentine’s Day, but the service or the management was very poor. I don’t think i will return to this establishment. I still tipped the waitress well because it’s not her fault. She is the result of bad training and bad management.
   

   Is this helpful?

5. G

   Ginger

   Wilmington1 review

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there on Christmas Day. The food was delicious and our server was great!
   

   Is this helpful?

6. MD

   MikeD

   Wilmington1 review

   5.0

   Dined on 22 April 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Usually, if we show up out of the blue at dinner time, there is an hour + wait. We chose to use open table so we could ensure we get seated at a reasonable time and sure enough, Red Lobster was pretty much dead when we arrived. Go figure. I'll continue to use this app though. Hopefully it'll help us on future busy nights.
   

   Is this helpful?

7. OT

   OpenTable Diner VIP

   Washington DC44 reviews

   4.0

   Dined on 24 February 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Alicia was great server.
   

   Is this helpful?

8. BW

   BelindaW

   Raleigh1 review

   1.0

   Dined on 14 February 2023

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   It did not help with making a reservation at this location because they put you in line with the other customers. First come first serve. Wait time 90 minutes with a reservation
   

   Is this helpful?

9. AM

   AlvinM

   Wilmington1 review

   4.0

   Dined on 17 December 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   No salads available for dinner and more servers were needed.
   

   Is this helpful?

10. H

    Hilton VIP

    Dallas8 reviews

    1.0

    Dined on 10 December 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    This is the worst restaurant experience I’ve ever had on open table. Recommended you stay away - reservation isn’t a reservation waited 40 minutes after arriving, service was so bad we got up and left after sitting forever.
    

    Is this helpful?