Red Lobster - Downers Grove

Review summary

1. O

   Oore VIP

   New York City2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Really poor service. 90 minutes after being seated I had not received the second appetizer we ordered. Plus, the wait staff and management were rude.
   

   Is this helpful?

2. p

   pam

   Chicago1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The server was prompt and attentive! Our food was delicious, overall a good value!
   

   Is this helpful?

3. K

   Kim

   Chicago7 reviews

   1.0

   Dined on 18 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We were there to celebrate MY BROTHER‘s 70th birthday. The waitstaff was nice and they accommodated us because we did have a fairly large party. However, we waited over two hours for our food. While we waited, we were not served our drinks, appetizers or anything. We were not given any explanation as to why our order was delayed. When the food was finally served members of our party were served out of sequence. Some of us were served while others had to wait for another 30 minutes and then the last group were served maybe 30 minutes after the second group of people were fed. And we were all in the same area in the same party. So for this reason I scored red lobster the lowest score for overall service. As I mentioned, we were there to celebrate MY BROTHER‘s 70th birthday. We did have a good time among ourselves just talking because we literally had two hours to sit there, talk and catch up with one another.
   

   Is this helpful?

4. G

   Gary VIP

   Chicago537 reviews

   4.0

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   I had the lobster which tasted very nice. Our server was very helpful.
   

   Is this helpful?

5. E

   Evette

   Chicago4 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   The best one in the area. I used to live near Chicago and would drive all the way to this location to avoid the other ones.
   

   Is this helpful?

6. OT

   OpenTable Diner

   Chicago57 reviews

   2.0

   Dined on 13 October 2023

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   seating host absent for 5 min when restaurant empty. Think they were multitasking.
   

   Is this helpful?

7. OT

   OpenTable Diner

   Chicago2 reviews

   4.0

   Dined on 17 September 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service. Would come here again. Thank you
   

   Is this helpful?

8. BK

   BrianK VIP

   San Francisco4 reviews

   5.0

   Dined on 18 August 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, went for never- ending shrimp, will try to go again for same promotion
   

   Is this helpful?

9. CC

   ChrisC

   Chicago4 reviews

   3.0

   Dined on 8 August 2023

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   I think we have just outgrown Red Lobster. Service was fine, food was cooked fine.
   

   Is this helpful?

10. JU

    JosephU

    Las Vegas19 reviews

    3.0

    Dined on 2 July 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Food was warm not hot. At this location. Service was great
    

    Is this helpful?