Red Horse by David Burke White Plains

Review summary

1. J

   John

   Connecticut

   75 reviews

   5.0

   75 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Considering that we had dinner on Thanksgiving at 6pm, it would be easy to forgive any inconsistencies due to how difficult it is to have a full staff, BUT if the restaurant was understaffed, you'd never know. Service was impeccable, and the food was amazing. If you made me come up with any "miss" it was that we didn't get bread, while I did see other tables get some delicious looking rolls. Having nitpicked about the bread, I have to admit that the portions were large enough that I probably had no room for even a single roll. So, still 5 stars!!!!! This was our first visit, but we're already planning a return. Great location, great food, great staff.
   

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2. K

   Karen

   New York City

   3 reviews

   vip
   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Absolutely no blame to the waitstaff and keep in mind that it was also a holiday, but there were several pretty large mistakes made with our table. When they brought us bread rolls, there was no butter on our table or being offered. It took almost an hour and a half to receive our entrees after the appetizer course and no one came by to explain or apologize for this for a very long time (eventually we found out there was a mixup in the kitchen). When dessert was brought none of us had any utensils (although the server said she’d go get us some quickly). In addition to this, I found a lot of the food relatively bland and my friend’s prime rib didn’t seem to feature horseradish sauce which was mentioned on the menu. They did bring us free salads before the entree after they realized we were still waiting, which was nice, and then removed our coffees from the bill at the end. Our server was very nice and apologized many times, and the ambiance, music, seats, etc were all lovely.
   

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3. B

   Beth

   Raleigh

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   An otherwise good experience was marred by a rocky start upon arrival — along with a few weird problems with the *furniture*, of all things. Arrived at 3:55pm for a 4:00pm reservation on Thanksgiving Day. Had to wait at least 15 minutes to be seated. Not happy, especially after receiving multiple reminders on multiple days prior, from the restaurant itself and from Open Table reminding me about the reservation. (So I arrive on time, but YOU’RE not ready?? Finally (!), we were led to our table, and before we could sit down, the host was fiddling with the underside of the table (?!?). Apparently it was one of those tables that has edges on hinges so that the sides can be raised to make a round table, or folded under to make a square table. The host was trying to fold one edge of table under, but it wouldn’t operate properly. He had to kneel on the floor to try to fix it, to no avail. Awkward! Edge was left hanging *vertically* on one side. Thankfully ours was a party of 3, so none of us were relegated to sit at the malfunctioning table side. But, this whole incident was a bit strange, no? And then, during dinner, yet another “furniture moment” arose (??) when I watched as 2 servers removed 2 dining chairs from a different table, taking them to the back of the room. Once they got the chairs to the back of the room, several loud sounds ensued involving those chairs. Don’t know what happened or why, but I definitely developed the impression that this very pricey restaurant has purchased very cheap tables and chairs! Thankfully, our food and server were fine during the meal — no substantive complaints there. It was just those first 20 minutes or so in this restaurant that were jarring. My first time at Red Horse. What’s that old saying: You don’t get a second chance to make a first impression?!? Hmmm……
   

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4. L

   Lorraine

   New York State

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is lovely snd was perfect for our Thanksgiving lunch. Everything was delicious and beautifully presented. The waitstaff were friendly and helpful.
   

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5. A

   Adam

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The same 8 80s songs played the entire 2.5 hour dinner. By the end it wasn’t very pleasant to hear the same song 4 times. The vibe is cool, was very loud, the decor is beautiful and the food was good but somehow ran out of ribeye at 8pm on a Saturday.
   

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6. D

   Dina

   New York City

   5 reviews

   1.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Fast food casual masquerading as fine dining. The quality of the food was subpar, bland and unseasoned filet mignon and short rib. The music, atmosphere and overall vibe felt like the Cheesecake Factory not a nice steakhouse. An overall disappointing experience. There are much better options in Westchester.
   

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7. C

   Christine

   New York City

   33 reviews

   5.0

   33 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my older brother’s 81st birthday. He wanted to go someplace that he hadn’t been before for brunch. He was quite happy with his chicken and waffles and ice cream (decorated with Happy Birthday) for dessert. The rest of us were happy with our choices also
   

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8. C

   Charlene

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I was so looking forward to going here. We are food enthusiasts and have tried many different restaurants. Once we got there seating was immediately available. We had to purchase bread for the table!! Never heard of this before!!! The server came after 5 min of waiting once seated. Our orders were placed, the server NEVER came back to the table to find out if we were ok. After each course/meal, the food took forever to come out. It got so bad, the hostess came at one point to ask us if we are finished eating, we told her we are still waiting deserts to be served. The soup was warmed in a microwave. Overall food was ok. The service was HORRIBLE!! The restaurant is overpriced. We will not be returning.
   

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9. R

   Rachel

   New York City

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant week was awesome! Our waitress Ashley was attentive and very sweet. Food was delicious and so happy we were finally able to eat at Red Horse.
   

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10. S

    STEVEN

    Greater Boston

    8 reviews

    2.0

    8 reviews

    Dined on 9 November 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Restaurant week menu with minuscule portion of short rib- with the bone (note not ribs) in a pool of polenta. Not much meat and not much flavor. Overly astringent and spiced frisee salad with razor thin tasteless apples. Overdone popover with no hint of the gruyere. Frito misto had none of the rock shrimp promised on the menu. Risotto dish was the only good item- with the aforementioned rock shrimp found in a reasonable quantity, nice blend of flavors from the vegetables and seasoning Creme brulee watery and tasteless. Took home the rest of my tasty key lime pie which was dumped upside down in the container. I realize restaurant week menu's are under priced but if the quality of the food is an example of the full price menu, would not bother returning or recommend. Service was pleasant, attentive and courteous. Restaurant is in the Ritz Carleton so maybe that old saw about hotel restaurants is true.
    

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