Ramsays Kitchen - Naperville

Review summary

1. R

   Rachel

   Chicago

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The staff was extremely friendly but I thought the portion sizes was small. For a party of 4, we ordered an app and shared 6 entrees and 3 desserts and left still slightly hungry and no leftovers. It took 45 minutes between the appetizer and entrees as well. It was a nice evening and fun to go to experience it if you are a Gordon Ramsey fan. But, I do not need to go back and was slightly disappointed.
   

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2. a

   aldx

   San Francisco

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zach was great food and drinks were amazing Love this place
   

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3. H

   HUGH

   Chicago

   15 reviews

   4.0

   15 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Even though it was Christmas Eve, the service was fabulous. The food was excellent. We literally tried every appetizer with the exception of the crabcakes as we just didn’t feel like those. All of them were absolutely delicious. We also got both the brussels sprouts and the au gratin both were very delicious. I had the seafood risotto which was excellent. One of our party had the chicken and the only thing is the chicken is we wish it would’ve been available with dark meat, but it was very good. And the signature beef Wellington did not let us down. It was fabulous. We shared the sticky coffee and the berry crumble for dessert. Both were also as good. Our waitress was wonderful. The only slightly downside was the three people next to us who are obviously drunk very loud and very vulgar And the fact that we are in the back where there was a slight draft and the room was more cool than we would’ve liked it. But all in all a very good time 
   

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4. s

   shannon

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Granted it was a holiday it took 25 minutes for the drinks from the bar. Service and atmosphere was wonderful. Scallops were cold and very spicy, Wellington says med rare but it was easily rare-still delicious. Everything needed salt. I would try again with the full menu. But not rushing back.
   

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5. M

   Mary

   Chicago

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   My only complaint is that we felt rushed: our entrees came out almost immediately after starters, and we were hoping for a more leisurely dining experience.
   

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6. L

   Leah

   Chicago

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   None of the food was cooked to temperature like it was luke warm. Ordered the rolls which were cold. Bone marrow that was not cooked long/hot enough so it was not rendered. Ran out of mix for their signature cocktails. 2 of us ordered the beef wellington that says comes out medium rare, it came out black and blue and the temperature to touch was slightly above room temperature. The manager was not good at de-escalating. Second manager asked if we wanted a different order which we were told it would be another 15 mins to received a filet instead....over 30 mins later we flagged the waiter and he checked with the kitchen who indicated it would be a "few minutes more" so we canceled the food. 2 of us didn't eat a course meal... will not be returning.
   

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7. J

   Jackie

   VIP

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Have been dining out on Christmas Eve for over 15 years. By far, our worst experience. Food was mediocre at best for the price. Chicken bland and tasteless. Husbands steak was cold. Service was terrible. Especially the bar service. Will not be back.
   

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8. S

   Selina

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal service, ambiance and food! We celebrated my mom’s birthday here today and we had a great time. The portions are just enough food, not huge portions but they are all quality over quantity for sure. We loved the white cranberry cosmo, the sticky chicken wings and the truffle fries - in particular the sauce that comes with it - wow! We also ordered the beef Wellington, seafood risotto (best scallops we’ve had), shrimp and lobster spaghetti and the hellfire chicken sandwich. We finished with the sticky toffee pudding which was also delicious. We will definitely be back!
   

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9. M

   Martin

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and Service was Outstanding. Not a Good Variety for Vegans, so keep that in mind based on who is in your party. A Little Pricey, but Delicious.
   

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10. B

    Beth

    VIP

    Chicago

    27 reviews

    3.0

    27 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We have been here numerous times. Unfortunately each time it seems the food quality deteriorates. This time, we ordered fish and chips. The fish was under seasoned and was all breading. We also ordered the crab cake. It seems to be smaller each time and the salad with it was too salty to eat. It’s unfortunate because we love the ambiance.
    

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