Ralph Sampson's ATR

Review summary

1. K

   Kim

   Detroit

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food is good and service acceptable (had to look for our waitress a few times but she was super accommodating once we found her). Continue to be disappointed that the buffet servings—while delicious—are quite small and are not replenished often enough (taco fixings but no tacos/tortillas? Only one cheesecake put out between 10:30-12:15?) We went because we had coupons…not sure we will return for the buffet again.
   

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2. W

   Wally

   Richmond

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   The cheesesteak my significant other ordered had burned and dry steak and very little steak. The fries were OK. My iron steak was overpriced and bland. The cost was over $40 and we drank water. The couple with us ordered a hamburger that looked huge. His Mac and cheese with a side of collard greens was bland. Overall, we wanted to try this restaurant. Now we have done that but there is nothing to bring us back. There were very few customers for 6 pm Saturday night. The bright spot was our server Emers, who was simply fantastic and above average.
   

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3. C

   CRYSTAL

   Calgary

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Loved the atmosphere but the food was less than impressive. This place has so much potential - don’t let it fail because of the subpar food.
   

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4. D

   Debbie

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had excellent service! Our office enjoyed the food and collegiality shared. Thanks for making our holiday celebration special.
   

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5. K

   Kathy

   VIP

   Richmond

   9 reviews

   4.0

   9 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter was very polite and attentive. The kitchen/ food was fair. Slow…
   

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6. J

   John

   Richmond

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service at Ralph's house was top notch! The host, and waiter were incredible personable and went out of their way to ensure that my parents and my wife enjoyed their dining experience. The manager also introduced himself and went out of his way to ensure that we had a great time! You should check out Ralph's ATR!
   

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7. K

   Kim

   Detroit

   10 reviews

   3.0

   10 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food itself and service was good, however for the money I expected more buffet selections. Also, the quantity of the food at the buffet was quite small—one small bowl of cut fruit for the entire place, for example, and a bowl of about 15 boiled shrimp (we arrived at opening so it wasn’t due to being eaten). Finally, i had to tell our waitress that there were no more plates at the buffet, and our plates were never cleared while we were eating.
   

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8. S

   Steve

   Detroit

   9 reviews

   2.0

   9 reviews

   Dined on 13 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very disappointing brunch experience at Ralph Sampson‘s ATR today. The food on the brunch was either cold or lukewarm. Pancakes, waffles, scrambled eggs none of it was hot. We arrived at 10:25 AM for a 10:30 reservation so the food should’ve been hot with the restaurant opening at 10 AM. No carving station as advertised. We inquired and were told that the lightbulb that heats the meat was burned out. Instead, they had ham that had been cut up in the kitchen and was in one of the warming trays….dry and lukewarm. The service was so so. Only two other tables occupied so they were not busy. Not one inquiry about refilling my ice tea. For $35/person we expected more. This was our first time dining here and, unfortunately, will be our last!
   

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9. D

   Deborah

   VIP

   Richmond

   106 reviews

   5.0

   106 reviews

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Highly recommend the weekend brunch. Many high quality food choices. Great value.
   

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10. A

    ANGELA

    Richmond

    5 reviews

    2.0

    5 reviews

    Dined on 21 September 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    The Manager, Randy Merced, was amazing AND the only one who seemed to be doing anything in the entire restaurant. He helped our table when no serve staff ever came. Once we got a waiter, Mark, he was useless and clueless. Dropped our debit cards on the floor. (Restaurant 101) We had to stop him to get refills and food items. Food overall was good. Nachos came to the table not hot, however. And the restaurant uses wet cheese and not a melted grated cheese; which is gross and makes the food soggy. Other food was hot and enjoyable. Maybe this branch was not ready to open. The other people with me enjoyed their food. We took our leftovers to eat the next day. But without Randy being there and trying to maintain the ENTIRE restaurant, not sure what would have happened. They overbooked and we heard staff saying “did anyone have a reservation? We have space for five only!” Which is crazy.
    

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