Rainforest Restaurant

Review summary

1. OT

   OpenTable Diner

   Gold Coast

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   “We used to love this restaurant, but our recent visit was disappointing. The medium-rare steak was overdone, dry, and unpleasant to eat—never had to chew so much for a steak! The staff also seemed off, forgetting orders and not as attentive as usual. It’s clear there’s been a change and the head chef wasn’t there.”
   

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   Rainforest RestaurantResponded 1 day ago

   Thank you for your feedback. We’re sorry your visit didn’t meet expectations. On that day, a team member from another section stepped in to help after a staff member called in sick. While we’re grateful for their support, we understand this may have impacted the level of attentiveness you’re used to. Regarding the steak, we apologise it wasn’t cooked to your liking and are reviewing our processes to ensure consistency. We value your loyalty and would love the chance to make it up to you. Please reach out so we can provide the exceptional experience you deserve.
   

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2. T

   Tony and Kelly

   Sunshine Coast

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a very enjoyable evening, celebrating our anniversary and my birthday. Love the tapas menu. The surroundings are beautiful.
   

   Rainforest RestaurantResponded 5 days ago

   Thank you so much for your kind words! We’re thrilled you chose to celebrate your anniversary and birthday with us. It’s wonderful to hear you had a memorable evening. We hope to welcome you back again soon for another special occasion—or just because!
   

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3. M

   Matthew

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Well worth the drive to hidden little gem, great food at a very reasonable price. We will be going back
   

   Rainforest RestaurantResponded on 25 November 2024

   Thank you for your kind words Matthew, we look forward to your next visit :)
   

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4. C

   Cheryl

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyed our meal. Would definitely return. Not a family friendly restaurant thou. Wouldn't bring a young family.
   

   Rainforest RestaurantResponded on 20 November 2024

   Thank you for the amazing feedback Cheryl! Looking forward to your next visit :)
   

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5. M

   Marc

   Brisbane

   4 reviews

   4.0

   4 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely restaurant for lunch with an unusual menu, our choices were really nice & we were encouraged to order one or two dishes to share. The service wasn't too speedy but the staff were very pleasant. Overall a very nice place although I would have preferred to not have a food kiosk right outside the door where coffees & other food can be bought from. There's a "buzzer" system for coffees which disturbed the peace of the seated restaurant area.
   

   Rainforest RestaurantResponded on 6 November 2024

   Thank you for bringing this to our attention! We're glad you enjoyed your lunch selections :) We’re currently working on keeping the doors from the restaurant to the terrace locked to minimise any noise disturbances. Your feedback is valuable to us as we continue to make improvements to enhance our guests' experience. We hope to welcome you back soon for an even more peaceful dining atmosphere!
   

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6. V

   Vicki

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful staff and service, a lovely setting. A bit overpriced so couldn't afford to go often, nice for special occasions and we travelled from the NSW border.
   

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   Rainforest RestaurantResponded on 1 November 2024

   Thank you so much for your kind words Vicki! We aim to make every visit feel special, especially for those traveling from afar like yourself. We understand that our pricing reflects the quality we strive to offer, and we're glad to be a place you consider for special occasions. Looking forward to welcoming you again!
   

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7. s

   sioux

   Gold Coast

   3 reviews

   5.0

   3 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous lunch venue, broad menu selection... all delicious and good wine list, attentive service in delightful garden setting ... we'll be back 😀
   

   Rainforest RestaurantResponded on 21 October 2024

   Thank you for the kind words @sioux! 😊 It was a pleasure hosting you, and we can’t wait to welcome you back soon!
   

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8. M

   Mev

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   WWe had a birthday lunch; the food was amazing, and the stuff was so lovely. Thanks for a great experience.
   

   Rainforest RestaurantResponded on 13 October 2024

   Thank you for your lovely review! We're delighted to hear that you enjoyed the food and had a fantastic birthday lunch. We truly appreciate your feedback and look forward to seeing you again soon!
   

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9. K

   Kerry

   San Francisco

   1 review

   4.0

   1 review

   Dined on 27 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were a party of 6 adults and 4 children under 10. The service was warm, and efficient. Children were served quickly and given colouring pencils and picture to occupy them. Food was fresh and tasty and interesting.
   

   Rainforest RestaurantResponded on 4 October 2024

   Thank you for the great feedback Kerry :)
   

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10. B

    Ben

    Gold Coast

    1 review

    5.0

    1 review

    Dined on 20 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Beautiful place, lovely food and very good service.
    

    Rainforest RestaurantResponded on 24 September 2024

    Thank you for the lovely feedback Ben :)
    

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