Rail House Victoria

Review summary

1. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food wasn’t great and service was slow. Steak is very chewy.
   

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2. V

   Vicky

   London

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great food and service , definitely would go back
   

   Rail House VictoriaResponded today

   Thank you for the glowing review, Vicky. See you again soon. Best, Sarah
   

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3. G

   Grace

   London

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Lovely food but small portions for the price, beautiful interior, staff were kind and quick to help. However was very loud (mostly because of valentines) and the tables were quite close together making it feel like i was on a double date with the table next to us! But overall would recommend on a quieter night.
   

   Rail House VictoriaResponded today

   Hi Grace, Thank you so much for your feedback! We’re delighted you enjoyed the food, interior, and service. We do our best to create a welcoming atmosphere, so it’s great to hear that our team was kind and helpful. We also appreciate your comments on the noise and table spacing. We understand that it can get a bit lively on special nights like Valentine's, and we'll take your feedback into account to make sure we create a more comfortable experience when it's a bit quieter. We’d love to welcome you back for a more peaceful visit soon, and we’re so glad you’d recommend us! Sarah
   

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4. C

   Caroline

   London

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was OK, cocktails to were good. But the service was excellent from all.
   

   Rail House VictoriaResponded today

   Hi Caroline, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, cocktails, and especially the excellent service. We’ll be sure to pass along your special thanks to Solomon—he’ll be so pleased to know that his efforts made such an impact on your visit. We look forward to welcoming you back soon! Sarah
   

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5. E

   Evelyn

   VIP

   London

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s my go to when in Victoria for meetings, breakfast and lunch! Helps they are super dog friendly! It’s a winner from staff to food to location
   

   Rail House VictoriaResponded today

   Hi Evelyn, Thank you so much for the kind words! We're thrilled to be your go-to spot in Victoria for meetings, breakfast, and lunch. We’re also so happy to hear that you appreciate our dog-friendly vibe—it’s always a joy to welcome your furry friends! 🐾 Looking forward to seeing you again soon! Sarah
   

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6. M

   Myrto

   London

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely atmosphere, lovely food, reasonable prices, great service. Would just like more vegetarian options, like veggie burger etc. Will definitely go again!
   

   Rail House VictoriaResponded 4 days ago

   Hi Myrto, Thank you for your wonderful review! We’re so glad to hear you enjoyed the atmosphere, food, and service. Your feedback on vegetarian options is greatly appreciated, and we’ll definitely take that into consideration as we continue to expand our menu. We look forward to welcoming you back again soon for another great experience! Best, Sarah
   

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7. E

   Eileen

   London

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   A warm welcome from the time we entered the restaurant, particularly from the experienced MaitreD. Food was fresh and tasty. Buzzing with lots of happy customers The only reason I have knocked a star off is because we must have been sat near an air conditioner and it was a bit chilly.
   

   Rail House VictoriaResponded 4 days ago

   Hi Eileen, Thank you so much for your lovely feedback! We’re so glad to hear you enjoyed the food, the atmosphere, and the warm welcome from our host, Solomon. It’s wonderful to hear that the front of the house made a positive impression—professional service is something we really pride ourselves on! We’re sorry to hear that the temperature was a bit chilly by the air conditioner, and we’ll definitely look into adjusting that for a more comfortable experience next time. We’re so grateful for your support and can’t wait to welcome you back for another great visit! Best, Sarah
   

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8. C

   Christine

   Kent

   3 reviews

   5.0

   3 reviews

   Dined on 10 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good vibes, tasty food, friendly staff. Noise levels tricky for those with hearing issues, but it's open-plan and has high-ceilings
   

   Rail House VictoriaResponded 4 days ago

   Hi Christine, Thank you for your kind words! We’re so glad you enjoyed the food, the vibes, and the friendly service. We really appreciate your feedback about the noise levels, and we completely understand how it could be challenging for those with hearing issues. We’ll definitely keep that in mind as we continue to refine the atmosphere. We hope to welcome you back soon for another great experience! Best, Sarah
   

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9. D

   Donna

   Brighton

   16 reviews

   4.0

   16 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Have visited here several times before as really handy for Victoria Station. We arrived earlier than expected and they had a table for us. We ordered scrambled eggs on toast with 1 side of bacon and 1 side of sausages on Sour dough bread. The bread had been put on a griddle (I thinkg) and it was extremely difficult to cut and the crusts were so hard I couldn't eat them. The staff were great, friendly and welcoming.
   

   Rail House VictoriaResponded 4 days ago

   HI Donna, Thank you for sharing your feedback with us! We’re so glad to hear that our location is convenient for you and that the staff made you feel welcome. However, we’re really sorry to hear about the issues with the sourdough bread—it’s disappointing that it was too hard to enjoy. We’ll be sure to look into this and make sure it’s more enjoyable next time! We truly appreciate your kind words about the staff, and we hope to have the chance to welcome you back for a more enjoyable experience soon. Best, Sarah
   

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10. H

    Harriet

    Gloucestershire

    19 reviews

    4.0

    19 reviews

    Dined on 5 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Liked the venue though quite noisy. Really nice food and interesting ideas. Desserts are huge ! My cheesecake would have fed 3 and I am still full the morning after.
    

    Rail House VictoriaResponded 4 days ago

    Hi Harriet, Thank you for sharing your feedback! We’re so glad you liked the venue and enjoyed the food—especially the desserts! It’s great to hear that the cheesecake made such an impression (we do love a good portion size!). We’ll certainly keep your thoughts on noise in mind as we continue to refine the experience for our guests. We’d love to welcome you back soon for another enjoyable visit! Best, Sarah
    

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