Rail House Victoria

Review summary

1. J

   John

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was really nice as was the wine and atmosphere. But the service was non existent. After seating nobody came to our table for over 45mins. In the end we had to look around the restaurant and eventually the seating host outside the restaurant came up to take our order an hour after seating us. The food took another 40mins to arrive and was delicious. Nobody came to our table again for the rest of the evening we had to search around the restaurant again to find someone to pay our bill. Food and drink were great, the atmosphere and setting was great but the service was terrible.
   

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2. O

   Oliver

   Surrey

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Good food and bar staff were friendly but completely understaffed
   

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3. A

   Alison

   London

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, friendly and welcoming staff and a buzzy popular place.
   

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4. C

   Craig

   London

   16 reviews

   vip
   4.0

   16 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Three of us went there for a breakfast business meeting at 8am. The food was good, service excellent and the noise levels low. Good food and a great place to meet which is conveniently close to the Victoria rail, tube and bus terminals.
   

   Rail House VictoriaResponded on 15 November 2024

   Hi Craig, Thank you for sharing your experience. We’re delighted to hear that your breakfast meeting went well and that you enjoyed the food, excellent service, and peaceful atmosphere. It’s great to know our location near Victoria was convenient for you. We hope to host more of your meetings in the future. Best, Sarah
   

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5. S

   Simona

   London

   4 reviews

   5.0

   4 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   love it every time - this time it was with the shun shining through ....the artichoke dip was sensational!!
   

   Rail House VictoriaResponded on 15 November 2024

   Hi Simona, Thank you for your lovely feedback. We're so glad to hear you enjoyed your visit, especially with the sunshine adding to the experience. It’s great to know the artichoke dip was a hit—it’s one of our favourites too. We can’t wait to welcome you back again soon. Best, Sarah
   

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6. D

   Dianne

   Dorset

   1 review

   2.0

   1 review

   Dined on 9 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Service was fine, food very average for the price. Only 3 out of 8 people enjoyed their main course. Chewy lamb and extremely small portion of the Cod loin. The bill came with an automatic addition of 13.5% service charge which we found excessive and presumptuous. We will not be returning.
   

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7. D

   Daniel

   Glasgow

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really enjoyed the food, cocktails and atmosphere. Great pre theatre venue for dinner and drinks
   

   Rail House VictoriaResponded on 15 November 2024

   Wonderful, thank you! Best, Sarah
   

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8. OT

   OpenTable Diner

   Surrey

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent time. I booked at the last minute for my daughter’s birthday. The staff were very welcoming and the food was lovely.
   

   Rail House VictoriaResponded on 15 November 2024

   Thank you for your kind review. We're so glad we could help make your daughter's birthday special, even with a last-minute booking. It’s wonderful to hear you felt welcomed by our team and enjoyed the food. We hope to celebrate more special moments with you in the future. Best, Sarah
   

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9. z

   zoe

   London

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a really pleasant evening at the Rail House. We shared small plates and they were delicious. There were a good range of cocktails and it was all quite reasonably priced. I would recommend!
   

   Rail House VictoriaResponded on 15 November 2024

   Hi Zoe, Thank you for sharing your experience. We're thrilled to hear you had a pleasant evening and enjoyed the small plates and cocktails. It’s great to know you found everything reasonably priced as well. We truly appreciate your recommendation and look forward to welcoming you back soon. Best, Sarah
   

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10. P

    Parmita

    London

    301 reviews

    4.0

    301 reviews

    Dined on 7 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Buzzy place, decent fare, service can be better...good versatile venue
    

    Rail House VictoriaResponded on 15 November 2024

    Thank you for the wonderful feedback. We hope to see you again soon. Best, Sarah
    

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