Quince Lakehouse

Review summary

1. K

   Kai

   Houston1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service was okay, food came out in good time but waiter was not easy to understand and was quiet as well as not super friendly. Surf and turf roll was good nothing super special. The aji pepper risotto was very good super flavorful and the beef was cooked well. Rock shrimp tempura was also very good! Overall good food and okay service.
   

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2. J

   Jessica

   Portland1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Quince Lakehouse is an amazing spot that will transport you to another world. We kept saying we felt like we were somewhere on vacation in Mexico. The ambiance and lake-side location make this spot unbeatable! The food was wonderful! I recommend the seared ahi kale salad. It did not disappoint! The one drawback was our server. While very friendly, he was not ver attentive. This is our first dining experience here, so I don't want to assume all service is slow. Just a heads up if you're in a hurry. We'll definitely be back.
   

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3. D

   Don and Patti

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and atmosphere were great! The music was too loud. People had to yell at each other to be heard.
   

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4. D

   David

   Dallas34 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic and the service was excellent. We look forward to going again soon!!
   

   Quince LakehouseResponded 1 day ago

   Hi David, Thank you for the wonderful review! We're thrilled to hear that you enjoyed the food and service during your visit. We're looking forward to welcoming you back again soon. See you next time! Team Quince
   

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5. A

   Alexandra

   San Francisco2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice diner Beautiful view on the marina and very sympathetic waiter
   

   Quince LakehouseResponded 1 day ago

   Hi Alexandra, Thank you for your kind words! We're so glad you enjoyed the dinner and the beautiful view. It's great to hear that your waiter made the experience even better. We hope to welcome you back soon! Best regards, Team Quince
   

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6. J

   John VIP

   San Diego6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Atmosphere on the lake and service and food was top notch! I would highly recommend it! JB
   

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7. J

   Jane

   Kansas City1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The service was VERY slow and the food was of poor quality. We were recently at the Quince location in San Miguel de Allende and we were blown away at the incredible food. Definitely disappointed by the Austin location.
   

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8. M

   Michael VIP

   Austin5 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   DO NOT GO HERE! An unbelievably terrible experience. We arrived at 6:10 for our 615 reservation and were told it would be “just a moment“. We sat in the waiting area and were not seated until 6:45! We sat at our table for 10 minutes before a waiter came by and said he was slammed and would be with us “shortly“. Another 10 minutes and we still didn’t even have water. I finally went to the bar to buy a couple of drinks since the waiter had not returned. When he did finally come back, he apologized. I told him what happened and that we were not very happy at this point. He said “I don’t blame you”. “I wouldn’t eat here if I were you“ he said “the kitchen is crumbling“. By now it was 8:00 and we had not even ordered. Not only that, there were very few other customers in the crowded dining room (not sure why it was crowded since the place is terrible) who had any food on their table. We left and will never return. 
   

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9. M

   Marc VIP

   Austin37 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great spot with great views and fun atmosphere for dinner.
   

   Quince LakehouseResponded 1 day ago

   Thank you for the great review, Marc! We're so glad you enjoyed the views and atmosphere. We look forward to welcoming you back for another fantastic dinner experience soon! Best regards, Team Quince
   

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10. OT

    OpenTable Diner

    Greater Boston1 review

    2.0

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2

    We were really disappointed with our experience at Quince, especially given its strong reputation. We had a 4:15 pm reservation, arrived early, and checked in, but still waited 30 minutes for our table. Service was incredibly slow—we weren’t acknowledged by a server for at least 10 minutes. We received dirty sharing plates which were taken back but were never given new ones until food arrived. We ordered drinks and appetizers together which took another 20 minutes, but the appetizers arrived well before the drinks, which trickled in sporadically—some only after we had finished eating. My glass of Sauvignon Blanc was the smallest pour possible. We decided to leave before even ordering entrees. Our server Kevin, was accommodating and comped our meal, which earned Quince an extra star in this review.
    

    Quince LakehouseResponded 1 day ago

    Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience, especially given our usual standards. It's clear we fell short on timing and service, and we deeply apologize for the delays and issues you faced. We're glad to hear that Kevin was able to assist in making it right. We take your feedback seriously and will address the concerns you've raised, especially around service and drink delivery. We hope you'll consider giving us another chance to provide the excellent experience we're known for. Please let us know if you'd like to we contact you for discuss this further. Best regards, Team Quince
    

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