PYRO

Review summary

1. B

   Brigitte

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love this place. Great place to entertain friends.
   

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2. J

   Jamie

   Edmonton

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Second time at his restaurant, food is top notch for taste, a little expensive compared to comparable restaurants, service is sub par (on both occasions),seated by the overhead doors to the patio, found it uncomfortably cool, doesn't seem to be anyway to address this issue.
   

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3. S

   Shelly

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I would love to come back to Pyro for the ambiance. I really want to love the food too and I have been twice and the food is pretty good but the prices are high. When I am paying those prices, I want the food quality to be there. I ordered the beet salad which was $17.00 and there was little to no dressing and the feta cheese was missing. I had to ask the server for it. She did bring back a large portion of feta and apologized so that was good but I felt weird having to ask for it. Then when I tried the salad it seemed like the dressing was also forgotten. I also ordered the recommended bacon-wrapped scallops which were $18.00 and I got 4 tiny scallops. I did not think that was worth the $18.00 I paid. So all in for a salad and skewer of protein it was $35.00. I feel like that is extremely overpriced for the salad I received. The other guests at our table were very happy with their meals, Calamari, wings, fries & pizza. I really want to come back and I have a $50 gift card so I will be going again and I hope I have better quality food. The atmosphere there is really nice so I hope the kitchen can match the energy or we won't be coming back because it is too expensive for the type of food we received.
   

   PYROResponded 4 days ago

   Thank you, for your detailed review Shelly. I am so glad you enjoyed the ambience and service at Pyro. Your insights about the food and prices are valuable to us and we will use them to make improvements. We hope to meet your expectations on your next visit at Pyro. Please let me know if there's anything specific we can do to make your next visit more enjoyable, at saelliott@loca.ca Warm regards, Sarah
   

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4. M

   Mary

   Edmonton

   13 reviews

   5.0

   13 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I went with some friends for lunch at PYRO recently and we all enjoyed it very much. The service was excellent and the food was delicious. I had the Roman Banh Mi and it was great - quite different from the traditional Vietnamese Banh Mi sandwich but a wonderful variation. Our server was very good. She provided helpful advice on ordering and was never intrusive. All is all, it was a very pleasant time.
   

   PYROResponded on 11 January 2025

   Thank you Mary, for taking the time to leave us a review. We are so glad to hear you enjoyed the roman banh mi!! We look forward to your next visit at PYRO. Warm regards, Sarah
   

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5. V

   Valerie

   VIP

   Edmonton

   10 reviews

   5.0

   10 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at Pyro on Friday, Jan 3. Three of us ordered pizza which was tasty. The fourth ordered the Fattoush salad, which she found to be good. Pyro will become a regular on our rotation of restaurants we enjoy in Sherwood Park.
   

   PYROResponded on 5 January 2025

   I'm so glad you enjoyed our pizza and fattoush salad! We look forward to seeing you on a regular basis! Warm regards, Sarah
   

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6. T

   Teresa

   Edmonton

   1 review

   3.0

   1 review

   Dined on 3 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   clients did not like bland thai salad.... soup so so
   

   PYROResponded on 5 January 2025

   If you have any additional comments please feel free to reach out to me at saelliott@loca.ca Regards, Sarah
   

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7. J

   John

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere excellent food and service Staff so friendly and professional One of our Favourite location
   

   PYROResponded on 1 January 2025

   Thank you John for the amazing feedback!! We look forward to seeing you again soon. Warm regards, Sarah
   

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8. C

   Catherine

   VIP

   Edmonton

   31 reviews

   3.0

   31 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Was good. We were right in the thrust of the music. Enjoyed the music but was very loud. My shellfish was very difficult to get out of the shell. Steak was good. Didn’t care for the onion soup version. Loved the cut outs and photo opportunities.
   

   PYROResponded on 1 January 2025

   Thank you Catherine for the detailed feedback. We appreciate your honesty and will take these factors into account as we strive to improve our events! If you have any additional feedback please reach out to me at saelliott@loca.ca Warm regards, Sarah
   

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9. M

   Michael

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire evening was fantastic from the time we were shown our table to greetings by our server.. Austin. The music was very diverse and entertaining to listen to. Food and drinks from booths was awesome. As far as main meal .. great except the lobster .. not enjoyed. Thanks for an amazing dinner and ambiance.
   

   PYROResponded on 5 January 2025

   Thank you Michael for the valuable feedback! We are so glad you enjoyed our New Years Eve event! We look forward to hosting you again soon! Warm regards, Sarah
   

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10. S

    Sheryl

    Calgary

    1 review

    5.0

    1 review

    Dined on 1 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The way the entire New Years event was planned was amazing, nice balance of food/beverage stations utilized between our sit down meal. Our server was so helpful and her personality made our evening even better, we will definitely return
    

    PYROResponded on 1 January 2025

    Sheryl, I am so happy to hear that you enjoyed our New Years Hollywood event! We look forward to hosting you again soon! Warm regards, Sarah
    

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