Puckett's Franklin

Review summary

1. J

   Jeannine

   Indiana

   1 review

   2.0

   1 review

   Dined on 20 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We were disappointed with our experience at Puckett’s, which we chose for the live music. Unfortunately, the musician was a no show. Their back up guy started talking politics, and failed to read the room when the audience was clearly uncomfortable with it. The food was just okay, the atmosphere wasn’t great. There are better options in Franklin if you’re just in town for a few days.
   

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2. c

   cindy

   Nashville

   1 review

   3.0

   1 review

   Dined on 19 January 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   I took friends from out of town hoping to hear publicized live music. Unfortunately, the singer did not show up.
   

   Puckett's FranklinResponded on 24 January 2025

   Hi Cindy, The absence of the singer is truly unfortunate, especially when hoping for a lively music experience with friends. We appreciate that you took the time to provide us with feedback. We’re very sorry to hear that your experience didn’t meet your expectations. We will share your comments with our team to improve our service and food quality. Our goal is to provide delicious food in a friendly, welcoming environment, and we’re disappointed that we didn’t deliver that for you today. Hopefully, you’ll give us another chance, and we’ll get to see you again soon. Thank You, Puckett's Restaurant - Downtown Franklin
   

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3. C

   Chris

   Tampa

   1 review

   4.0

   1 review

   Dined on 5 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   There was good food and good service. The singer-songwriter was very talented. On top of that it is a small grocery store - a uniquely Nashville dining experience.
   

   Puckett's FranklinResponded on 6 January 2025

   Hi Chris, Thank you so much for your review! We’re glad that you enjoyed your dining experience, and our songwriters truly appreciate your support. We hope to see you again soon! Thank You, Puckett's Restaurant - Downtown Franklin
   

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4. T

   Tammy

   Alabama

   4 reviews

   5.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat at Puckett’s every time we visit Franklin, which is every year. Had breakfast our first morning and was by far the best we had the entire trip. Came back for dinner the next night for the music. Fell in love with Mary Lou!! Will follow her on social media just like we do Puckett’s. Till next time…♥️
   

   Puckett's FranklinResponded on 6 January 2025

   Hello Tammy, We appreciate your loyalty and are happy to hear you enjoyed your breakfast and the music during your visit! Mary Lou will be thrilled to know you loved her performance. We look forward to welcoming you back next time you're in town! Thank You, Puckett's Restaurant - Downtown Franklin
   

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5. D

   Dennis

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always great, as is the service. Just the best restaurant in Franklin where we always feel at home. Thank you!
   

   Puckett's FranklinResponded on 4 January 2025

   Hello Dennis, Wow! Thanks for the great review. The team is happy that you enjoyed your time with us, and we hope to see you again soon. Thank You, Puckett's Restaurant - Downtown Franklin
   

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6. K

   Kathryn

   Nashville

   4 reviews

   5.0

   4 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We celebrate New Year’s Eve at Puckett’s nearly every year for the past 13 years! We really enjoy the neighborhood feel and lively atmosphere. But we missed the usual New Year’s party hats, horns etc. this year! The new menu items are great. Y’all weren’t as busy this year and our waiter didn’t stop by often or refill waters. Overall we had a lovely night. Of course Brothers Maven are fantastic, the real deal and we felt so fortunate to see them. We were charged $60 cover ( on top of dinner & drinks) but other guests sitting nearby were not charged the cover? And we shared our table with strangers because we didn’t want to take a 4 top (we were 2 and happily offered our 2 xtra seats to the manager). However tables all around us we not full. A 6 top had 2 guests, most 4 tops had 2 guests.
   

   Puckett's FranklinResponded on 2 January 2025

   Hello Kathryn, We are happy to hear you celebrate New Year’s Eve with us! It’s unfortunate that you experienced issues with service and the cover charge. Your feedback is important, and we appreciate you sharing it with us. Thank You, Puckett's Restaurant - Downtown Franklin
   

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7. S

   Sandra

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our night at Puckets. Our server, Brian was incredible! He was on top of our orders, always on top of refilling our drinks, noticed whenever we needed anything. He was friendly yet professional! Give him a raise! A keeper for sure!
   

   Puckett's FranklinResponded on 30 December 2024

   Hi Sandra, Happy to hear you loved your night at Puckett's! Your kind words about Brian's service are greatly appreciated. Thank You, Puckett's Restaurant - Downtown Franklin
   

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8. R

   Robert

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, especially barbecue, fine service, and a great atmosphere for entertainment.
   

   Puckett's FranklinResponded on 30 December 2024

   Hi Robert, We appreciate your kind words about our excellent food and service. It’s wonderful to know you enjoyed the barbecue and the atmosphere we provide for entertainment. Thank You, Puckett's Restaurant - Downtown Franklin
   

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9. H

   Heather

   Nashville

   8 reviews

   5.0

   8 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service. Good and environment. No complaints at all
   

   Puckett's FranklinResponded on 30 December 2024

   Hello Heather, Wonderful to hear your experience was positive! Thank You, Puckett's Restaurant - Downtown Franklin
   

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10. D

    Douglas

    Nashville

    1 review

    5.0

    1 review

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It's always great to see amazing bands like the Consoulers in the intimate Puckett's atmosphere!
    

    Puckett's FranklinResponded on 30 December 2024

    Hello Douglas, Thanks for all the stars! We look forward to seeing you again, real soon. Thank You, Puckett's Restaurant - Downtown Franklin
    

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