Professor Pizza - Old Town

Review summary

1. S

   Sanjiv

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great food. super friendly service! and surprisingly kid friendly!
   

   Professor Pizza - Old TownResponded 2 days ago

   Hi! Thanks for the feedback, MrSanjiv! We're thrilled to hear that you enjoyed our food and found our service to be friendly and surprisingly kid-friendly. We strive to make every experience memorable for our guests. We appreciate your high ratings and look forward to serving you again soon. Kind regards, Tyanna Jones Manager
   

   Is this helpful?

   Report
2. A

   Angela

   Chicago

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I come to Chicago a lot. My daughter lives there for 10 years now so we have tried all the pizza. This is hands down our favorite. We got the mozzarella cheese stick onion rings, the grandma crust, and the Detroit style + drinks. Perfection. Everyone was super friendly, checked in, and thanked us for our visit. Give them a shot. You won't be disappointed!
   

   Professor Pizza - Old TownResponded 2 days ago

   Hello Angela, We're thrilled to hear that you enjoyed your visit to Professor Pizza - Old Town! It's wonderful to know that our mozzarella cheese stick onion rings, grandma crust, and Detroit style pizza hit the spot. We're also glad to hear that our team was friendly and checked in with you. Your kind words mean a lot to us. We always aim to provide the best dining experience for our frequent visitors like you. Thank you for your continued support and we look forward to serving you again in the future! Best regards, Tyanna Jones Manager
   

   Is this helpful?

   Report
3. E

   Ezequiel

   Las Vegas

   1 review

   2.0

   1 review

   Dined on 29 October 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   The reason for my score, what’s based on our inability full fill our reservation. We had tickets for a show next door at 8 pm. So, after placing our reservations, we tried calling in ahead to pre order. After no less than 9 unanswered calls to pre order, we arrived at Professor pizza. Then we were told it would be 45min to an hr for our pizza to be ready. So we had to walk out and grab a bite and a drink elsewhere. Sorry guys, the place is highly recommended on all outlets, the place looked nice, the staff seemed pleasent, and they weren’t busy. Not sure why the hard fail on customer service. Maybe one day we will try it again. Hopefully management reads this.
   

   Professor Pizza - Old TownResponded 2 days ago

   Hey Ezequiel, Thank you for taking the time to share your experience at Professor Pizza - Old Town. We're sorry to hear about the disappointment with our reservation system and the wait time. We strive to provide excellent service and it's clear we fell short during your visit. Your feedback is important to us and we will definitely use it to improve. We hope you'll give us another chance to show you the high recommendation we're known for. Best, Tyanna Jones Manager
   

   Is this helpful?

   Report
4. A

   Annie

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here with family that was visiting from California. I had seen it on IG for their mozzarella onion rings and had to try them. They were so good! But...we all agreed that the pizza was some of the best we have ever had. One of the girls was from Queens and had never seen the a restaurant outside of Queens that had Grandma style crust...it was so good. We also got a detroit style white pizza - highly recommend. It had caramelized cheese, white sauce and ricotta with a hot honey sauce on it. The service was great, not super loud and love that there are 5 different types of crust to choose from. Will absolutely be frequenting this place more.
   

   • 
   • 

   Professor Pizza - Old TownResponded 2 days ago

   Hi Annie, We're thrilled to hear about your positive dining experience at Professor Pizza - Old Town! It's fantastic to know that our onion rings, pizza, and service exceeded your expectations. We're glad you enjoyed our Grandma crust and Detroit style pizza. Your kind words about our service and variety of crusts are greatly appreciated. We're looking forward to welcoming you back to experience more of our delicious food and great service. Thank you for your support and for choosing us! Best regards, Tyanna Jones Manager
   

   Is this helpful?

   Report
5. L

   Lance

   Chicago

   1 review

   5.0

   1 review

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pizza. Service was spectacular. Get the cracker crust if you love thin pizza. Highly recommend
   

   Professor Pizza - Old TownResponded on 7 October 2024

   Thanks for visiting us! We're thrilled to hear that you enjoyed our pizza and found the service to be spectacular. We understand that our pizza isn't for everyone, but we're glad you appreciated it. Your recommendation means a lot to us. We look forward to serving you again soon!
   

   Is this helpful?

   Report
6. L

   Lydia

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pizza was unique and incredible. The New York pizza was huge, great value. I usually do not like how salty pepperoni is but here it is not at all. The owner was so hospitable and going around to every table. Will be back soon :)
   

   Professor Pizza - Old TownResponded 1 day ago

   Hey, Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed our unique pizza and found it to be great value. We're also glad to know that our team made a positive impression on you. We strive to provide a memorable dining experience for all our guests, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back to Professor Pizza - Old Town soon! Kind regards, Tyanna Jones Manager
   

   Is this helpful?

   Report
7. B

   Brent

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was awesome. So was our server. Sorry we camped though, my sister was in from out of town. We will definitely be back though!
   

   Professor Pizza - Old TownResponded on 7 October 2024

   Thanks for the feedback, BrentH! We're thrilled to hear that you enjoyed the food and found our service to be awesome. Camping isn't a problem, we always aim to make our guests feel welcome and comfortable. We look forward to serving you again soon. Best, Tyanna Jones Manager
   

   Is this helpful?

   Report
8. D

   Daniel

   Chicago

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. Great pizza. Definitely would recommend
   

   Professor Pizza - Old TownResponded on 7 October 2024

   Hello Daniel, Thank you for your glowing review! We're thrilled to hear that you enjoyed your experience with us. It's wonderful to know that our pizza lived up to your expectations. We strive to provide our guests with an exceptional dining experience and your recommendation means a lot to us. We look forward to welcoming you back soon! Best regards, Tyanna Jones Manager
   

   Is this helpful?

   Report
9. L

   Leigha

   Chicago

   1 review

   3.0

   1 review

   Dined on 28 September 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Friendly staff and nice atmosphere. The menu was a little limited - only two salad options (wedge or panzanella). Had the Detroit style pizza and should have done Sicilian or New York.
   

   Professor Pizza - Old TownResponded 1 day ago

   Hey Leigha, Thanks for the feedback. We're glad to hear that you enjoyed our atmosphere and found our staff friendly. We're sorry to hear that our menu didn't meet your expectations. We're always looking to expand our menu and your suggestions will definitely be taken into consideration. We pride ourselves on options and having a little something for everyone as far as pizza is concerned. We hope you'll join us again and try one of our other crust styles. Best, Tyanna Jones Manager
   

   Is this helpful?

   Report
10. R

    Ryan

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on 21 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A little high of price but very tasty. Would definitely come again
    

    Professor Pizza - Old TownResponded on 22 September 2024

    Hi Ryan, Thank you for taking the time to leave a review. We're pleased to hear you enjoyed your time with us. If you'd like to leave any feedback regarding value please reach out to me directly. Best, Tyanna Jones Manager
    

    Is this helpful?

    Report