Product Of Italy Minchinbury

Review summary

1. R

   Ray

   Sydney

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Whilst our food was great as always, our dinner was tainted by noisy children that weren’t kept quiet by their parents to the point that we couldn’t hear ourselves think. Staff were totally oblivious to this until my wife told the staff to rein it in. She shouldn’t have had to do that as it should’ve been controlled earlier by the parents. Staff were slow to clear to the table. Also there shouldn’t be a paper sheet served under the Calzone as whilst slicing the calzone I was also slicing the paper which is ok if you’re a Koala, not so much if you’re a paying customer. Why not serve it on an oval porcelain plate instead of a wooden plater. All in all, a disappointing experience this time.
   

   Is this helpful?

   Report
2. G

   Georgia

   Sydney

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely food but I booked for a Christmas catchup with a friend with couple of wines over dinner, was disappointed when they said they ran out of wine, only having sparkling and moscato which we don’t drink.
   

   Is this helpful?

   Report
3. E

   Elaine

   Sydney

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an assortment of foods, pizza, pasta, antipasto plate and can not complain about any of it. Food was delicuous. Service was very good and friendly helpful staff made a difference. Well worth the visit and will recommend to others
   

   Product Of Italy MinchinburyResponded on 21 October 2024

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the assortment of dishes! We truly appreciate your recommendation and look forward to welcoming you back again soon!
   

   Is this helpful?

   Report
4. C

   Connie

   Sydney

   5 reviews

   5.0

   5 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always has the best GF pasta Not sure why GF charged extra dollars Thanks for excellent customer service and keep that up. This is another reason for making it worth to dining in :)
   

   Product Of Italy MinchinburyResponded on 14 October 2024

   Hi Connie, thank you so much for the lovely review! We’re grateful that you've taken the time to share your experience with us and are so glad to hear how much you enjoy our gluten-free pasta! We pride ourselves on delivering an authentic Italian experience and being able to accommodate all our customers and greatly appreciate your feedback. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, Product of Italy.
   

   Is this helpful?

   Report
5. P

   Pam

   Sydney

   1 review

   4.0

   1 review

   Dined on 11 October 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The pasta was great and the gnocchi amazing we loved all our meals. The service could have been a bit better we waited quite a while to order some drinks before we started and it wasn’t even very busy but the staff were all polite and the food came out in good time but again we had to get the attention of a staff member to order dessert over a good experience and we will be back.
   

   Product Of Italy MinchinburyResponded on 14 October 2024

   Hey Pam, thank you for your business! We’re grateful that you've taken the time to share your experience here at Product of Italy. We pride ourselves on delivering an authentic Italian experience and are grateful you gave us a try. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, Product of Italy.
   

   Is this helpful?

   Report
6. P

   Peter

   Tropical QLD

   1 review

   4.0

   1 review

   Dined on 3 September 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friendly and attentive service. We tried Pizza and Pasta both were awesome.
   

   Product Of Italy MinchinburyResponded on 4 September 2024

   Hi Peter, thank you so much for the kind review! Much appreciated 😊
   

   Is this helpful?

   Report
7. A

   Alison

   Sydney

   1 review

   3.0

   1 review

   Dined on 9 August 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food definitely wasn’t up to the standards we thought very disappointing all new people as well and service was poor
   

   Is this helpful?

   Report
8. T

   Tina

   Sydney

   1 review

   4.0

   1 review

   Dined on 4 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The service was quick and responsive! We enjoyed pollo pesto and pizza was great!
   

   Product Of Italy MinchinburyResponded on 5 August 2024

   Hey, thank you for your business! We’re grateful that you've taken the time to share your experience here at Product of Italy. We pride ourselves on delivering an authentic Italian experience and are grateful you gave us a try. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, Product of Italy.
   

   Is this helpful?

   Report
9. G

   Geraldine

   Sydney

   1 review

   4.0

   1 review

   Dined on 1 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food, good service. This was our second time and we would go back again
   

   Product Of Italy MinchinburyResponded on 5 August 2024

   Thanks so much for the lovely review! We are so glad to hear how much you enjoyed the food and service and look forward to having you back again soon 😊
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Sydney

    1 review

    5.0

    1 review

    Dined on 27 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A must try restaurant for sure! If your looking for quality homemade Italian food than this is your place! The food was absolutely incredible, the ambience was so homely and even though it was busy it wasn’t overcrowded that you couldn’t hear each speak, it was still very much an intimate evening! The staff were friendly and attentive! Being so close to home this is definitely our new favourite 😍
    

    Product Of Italy MinchinburyResponded on 29 July 2024

    Thank you so much for the amazing review! We are so appreciative of the kind words and are so glad to hear how lovely your night was! Looking forward to seeing you back again soon ☺️
    

    Is this helpful?

    Report