Primo Italia

Review summary

1. R

   Ro VIP

   Chicago8 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We have been to this restaurant several times. It was my daughter's 11th birthday and she wanted Italian. I booked for 10 people (7 adults & 3 kids, ages 9-13). Positives: We love the ambiance & liveliness. The hosts are always welcoming. They gave us a great booth which was perfect for our party. Negatives: Service was extremely slow this time. Server was not attentive to our party at all. Didnt know anything about the wines, his recommendation for food was the "market price" item, didnt really help much of the table when inquiring about options. After spending nearly $900 on dinner, they charged my daughter an additional $10 for her birthday dessert. I mean, come on. 20% automatic tip added to the bill which wouldve be fine if the service matched but it absolutely did not. The food is always good, not great.
   

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2. L

   LYNN VIP

   West Palm Beach38 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful staff, terrific food , great ambiance!!!
   

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3. s

   shannon

   Orange County7 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner. Great service. Live music too loud. Hard to have a conversation with friends.
   

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4. J

   Justin

   Los Angeles9 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was excellent. Service was great. Been several times and it never fails to impress
   

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5. j

   jay

   Los Angeles2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   This is one of our favorite dine out spots. Great food and a great place. However, the waiter service was not so friendly. He only came once just to see the wine. Very rushed and hopefully be much more friendly next time Regardless wife and I are going back and highly recommended
   

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6. S

   Syed VIP

   Orange County44 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. This is my favorite restaurant.
   

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7. E

   Ellen

   Los Angeles4 reviews

   4.0

   Dined on 13 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   All servers were professional and enhanced the dining experience. Pacing of food service and food were well done. The music was a significant problem. The two entertainers and choice of music were good but the volume was totally overwhelming!! Dining should be a social experience, not a concert. The music should add to the background ambience.
   

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8. JP

   JohnP VIP

   Los Angeles26 reviews

   4.0

   Dined on 3 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice dinner, scallops were very good, pizza was good, enjoyed my old fashioned. A regular in our rotation.
   

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9. R

   Roxana

   Los Angeles1 review

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walking in was nice in itself. We got greeted right away and it’s beautiful inside. Our server was so helpful and friendly. Food was superb!
   

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10. K

    Katy

    Orange County1 review

    5.0

    Dined on 25 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food service and live entertainment!! We will definitely be back!!
    

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