Prime Cut Steakhouse - Jamul Casino San Diego

Review summary

1. K

   Kevin

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best steakhouses in San Diego!!! I will be back again soon.
   

   Is this helpful?

   Report
2. L

   Leonel

   San Diego

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was great some food wasn’t looking to fresh as we got there after 2 pm that was our appointment to time some food was never changed coffee and dessert can’t go wrong with that
   

   Prime Cut Steakhouse - Jamul Casino San DiegoResponded on 3 December 2024

   Thanks for the fantastic feedback, Leonel! We're thrilled you enjoyed the food and loved the coffee and dessert. We appreciate your input about freshness and will work on improving our timing. Your experience helps us serve you better. Looking forward to your next visit!
   

   Is this helpful?

   Report
3. B

   Bruce

   San Diego

   15 reviews

   vip
   5.0

   15 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful Thanksgiving dinner at the Prime Cut Steakhouse.
   

   Prime Cut Steakhouse - Jamul Casino San DiegoResponded on 3 December 2024

   Thank you, Bruce! We're thrilled to hear you enjoyed your Thanksgiving dinner with us at Prime Cut Steakhouse. We appreciate your kind words and look forward to welcoming you back for more delicious experiences!
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   I did not know that we were not gonna have any options on the menu. They had one Thanksgiving dinner and it was gross. We wanted to get away from staying home so that we can experience a different type of dinner and we did not 
   

   Is this helpful?

   Report
5. k

   ken

   San Diego

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We were excited about a new upscale steakhouse in our part of town. Usually that means a nice atmosphere. order drinks and maybe an appetizer follower by a bottle of wine, dinner and maybe an after-dinner aperitif. This restaurant is capable of all that, but that's not what we got. This was a thanksgiving dinner, so it was a preset menu. That's what we wanted. The problem was the staff seemed to be trying to set a speed record. The first course was on the table before we were even able to order drinks. We had to ask. The wine was at the table before the drinks but after the first course. The second and third course were there before we were able to rush through our drinks. The main was there before we finished the previous courses. The desert was there before we finished the main. we would have liked to order a Port with desert, but the check was there before we even started our desert. We gave up, put half of our meal and the desert in boxes and went home. The entire rushed event took less than an hour. The restaurant was not crowded. There seemed to be adequate staff. This is really hard to understand.
   

   Prime Cut Steakhouse - Jamul Casino San DiegoResponded on 3 December 2024

   Ken, thank you for sharing your experience. We strive for a balance between prompt service and a relaxed atmosphere, and it seems we missed the mark during your visit. Your feedback is invaluable, and we will work to improve our pacing for future events. We appreciate your understanding.
   

   Is this helpful?

   Report
6. T

   Theodore

   San Diego

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy having brunch at prime cut restaurant
   

   Is this helpful?

   Report
7. B

   Bill

   San Diego

   10 reviews

   5.0

   10 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and services were great as always. Our server Ricky was wonderful, and helped make it a very enjoyable evening
   

   Prime Cut Steakhouse - Jamul Casino San DiegoResponded on 4 November 2024

   Bill, thanks for the fantastic review! We're thrilled to hear you enjoyed your evening and that Ricky made it special. We appreciate your support and look forward to welcoming you back soon for more great food and service!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined on 31 October 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The place is beautiful, service is good, but the food served does not justify the price.
   

   Prime Cut Steakhouse - Jamul Casino San DiegoResponded on 4 November 2024

   Hello, we appreciate your feedback and are glad you enjoyed the ambiance and service. We're committed to providing value and will take your comments about the food pricing to heart as we strive to improve. Thank you for sharing your experience with us!
   

   Is this helpful?

   Report
9. S

   Sylvia

   San Diego

   28 reviews

   5.0

   28 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and excellent service. Plenty of selection.
   

   Is this helpful?

   Report
10. C

    Christine

    San Diego

    3 reviews

    5.0

    3 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the food and staff everything is amazing. Alex our server did an excellent job
    

    Is this helpful?

    Report