Pretty Soul Kitchen

Pretty Soul Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   San Francisco2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our experience at The Pretty Soul Kitchen was extremely disappointing. Despite having a reservation, the restaurant was unprepared for our arrival, holding seats for a party of 10 that was over 30 minutes late and never showed up. We ordered bottomless mimosas for our table of eight, but it took 40 minutes for the first drinks to arrive. After serving just two mimosas, the staff informed us they had run out of champagne and could no longer offer bottomless service. When we requested to simply pay for the one glass we received instead, they refused and insisted on charging us for the full bottomless price—even though they could no longer fulfill the offer. Instead of discussing the issue with us, the restaurant escalated the situation in the worst way possible. As we attempted to clarify our concerns, we looked up to find that they had called the police, falsely claiming we refused to pay. The manager refused to engage in a conversation to resolve the matter, and rather than addressing their own mistake, they chose to involve law enforcement. We made it clear that we were more than willing to pay for everything we actually received, but we were met with hostility instead of professionalism. The bartender, Shanelle, and cook, Brooke, were particularly confrontational. It’s deeply disappointing to experience such a lack of professionalism, customer service, and integrity—especially from a Black-owned establishment. The only bright spot of the visit was our server, who was courteous and just as confused by the situation as we were. However, this experience was a reminder that sometimes, the very businesses meant to serve our community can fail us the most. I cannot recommend this restaurant to anyone who expects to be treated with respect and dignity.
   

   Is this helpful?

2. T

   Theresa

   Las Vegas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Vibe was just right. Great music, Great DJ, Amazing Waitress. The owner is so sweet and Most Importantly the FOOD DID NOT DISAPPOINT! Everything was amazing.
   

   • 
   • 
   • 
   • 

   Is this helpful?

3. L

   Lupe

   Las Vegas1 review

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Went in excited to have the smothered chicken and Mac and cheese. When the food came it looked great, but taking the first bite took me aback. It was so salty the chicken was tender but couldn’t enjoy it because it was so salty. The Mac and cheese again looked great but when taking a bite the noodles were overly cooked.
   

   • 

   Is this helpful?

4. T

   Terrance

   Anchorage1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Dined here with my Wife last night for Valentine’s Day. Key points: - They were not busy, which I see as a positive. A little telling, though, for 7:30 PM on valentine’s. - I’m not usually picky about this, but the food was too salty. Especially the greens. The catfish & crawfish etoufee was tasty but still too salty. Grits were a great texture and the only saving grace from the otherwise saltiness of my plate. - Sweet Tea cocktail was nice. - The cornbread was awful. - They didn’t bring out our appetizer. Ended up cancelling it halfway through our entree. Overall, we were disappointed. I don’t often leave bad reviews or even mid reviews. The atmosphere and ambiance were nice enough. Still can’t give this place more than 2 stars in good conscience. Hope this place can rebound and hire some help. Food: 2/5 | Service: 2/5 | Atmosphere: 3/5
   

   Is this helpful?

5. D

   Davey

   Las Vegas1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, vibe, and service. My second time going and definitely not the last.
   

   Is this helpful?

6. D

   DANNY

   Las Vegas51 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my daughter here for lunch just to try something new. We truly enjoyed our dining experience! Drinks were absolutely on point, I had a strawberry mojito that was strong and delicious! Good was soooooo good and tasted like it came straight outta grandmas kitcten! Flavorful, large portions, we will definitely be back!
   

   • 

   Is this helpful?

7. A

   Ashley

   Las Vegas2 reviews

   5.0

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

    Well my experience at this restaurant was a 10/10 the service was wonderful. The food was amazing. The customer service was great. I actually got to speak with the owner. She’s such a vibe and the drinks were really good. They do have some signature cocktails that I recommend you guys try it and the one I tried was called golden tequila. dream and is made with Anejo tequila and it was very delicious. 
   

   Is this helpful?

8. Q

   Quentin

   Minneapolis3 reviews

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m so proud of the team at Pretty Soul Kitchen. I’ve watch them grow this business over the years and it’s been a privilege to witness. I dined today with some of my NAACP leaders and we were so pleased. Everything was delicious. The portions were large and fillings. Outstanding value for the amount of food you get. I’m sending more people here because this restaurant is really good.
   

   • 
   • 

   Is this helpful?

9. c

   camille

   Las Vegas1 review

   5.0

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food I’ve had in a long time. I can’t wait to go back
   

   Is this helpful?

10. R

    Roderick

    Los Angeles2 reviews

    5.0

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Every dish is amazing! We always order the Soul rolls! They are a must have! And we have to have a bottle of the home made hot sauce at our table!
    

    • 

    Is this helpful?