Porter House Bar and Grill

Review summary

1. C

   Clay

   Indiana

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We came here approximately 5 years after a post-engagement dinner but the experience was so much worse than we remembered. The steak was very good, but the service was awful. We had to ask for bread (despite the server bringing it to every other table around). We even asked for bread and by the time he got to us we already had our food. We were seated by two large families both with screaming quiet kids that ruined the mood and seemed to keep our server busy. We won’t return here unfortunately.
   

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2. A

   Angel Alberto

   New York City

   11 reviews

   vip
   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente atención y calidad de los alimentos, todo estuvo muy n di punto
   

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3. LM

   LourdesM

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the Porterhouse, their steaks are delicious and cooked exactly the way I asked. I have been here many times and they have never disappointed. Every single dish I have tried has been cooked to perfection and very tasty. I love that they use premium quality ingredients. Their customer service is outstanding!!!. Though quite pricey, they are well worth the money.
   

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4. L

   Laura

   New York City

   22 reviews

   vip
   3.0

   22 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   I’ve been a loyal patron of Porter House for years and have always felt welcomed—until this recent visit, which was meant to be a special birthday dinner. Unfortunately, the experience fell far short of expectations. It started off well with a friendly and welcoming hostess. The bartender, while adequate, seemed distracted or unable to hear me, even though the bar was not busy. This was only the beginning of a string of disappointing service moments. Once we were seated, the server appeared rushed and inattentive. He dropped the menus and immediately asked for our order, leaving us feeling hurried and unable to settle into the experience. As this was my birthday dinner, I was hoping for a relaxing evening but felt constantly rushed. For example, as soon as our salad plates were cleared, our entrées were on the table. My husband and I chose to share both our appetizer and main course, and the restaurant served these on one oversized plate. At a venue of this caliber, I expected the kitchen to separate the portions before serving, sparing us the awkward task of reaching across the table. Another issue was with my wine service. I was the only one drinking, but the server repeatedly poured more wine before I was ready, despite me asking him to stop. This added to the rushed atmosphere and detracted from the enjoyment of the meal. Finally, we declined dessert, and the server dropped the check in a hurried, almost dismissive manner, reminiscent of a casual diner rather than a fine dining establishment. The food was good, but not extraordinary enough to make up for the poor service. What used to be a favorite place of mine now feels tainted by this experience. While I hope this was just an off night for the staff, I’ll be hesitant to return anytime soon. For the price point, I expected far better treatment.
   

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5. OT

   OpenTable Diner

   New York City

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lunchtime special excellent value. Only criticism was fries were over done. Steak excellent.
   

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6. g

   gustavo

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience!!! Great food!!! Great place!!! I will be back!!
   

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7. C

   Cece

   Dallas

   24 reviews

   5.0

   24 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would highly recommend this amazing restaurant . They accommodated my request for special date night with my husband . Was seated at a quiet table with a beautiful view of NY. The service along with the food was amazing. We have been going to this restaurant for years and it has kept the charm and fantastic service! The food is always done to perfection. Keep up the great work and we will always come back.
   

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8. D

   Debra

   New York City

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the food; service was great. Will plan to come back
   

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9. L

   Len

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service. Sommelier was exceptional. Great ambience
   

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10. D

    Dan

    New York City

    1 review

    5.0

    1 review

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent staff, view and food. There is nothing better than having a wait staff that knows their job. They were friendly and attentive. It was a wonderful dining experience.
    

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