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Polonza Bistro, Pensacola, FL

Polonza Bistro

4.6
4.6
4 Reviews
$30 and under
Bistro

Make a booking

2 people
7:00 pm
Booked 1 time today
  • Charming
  • Great for creative cocktails
  • Great for brunch
We are a family owned and run local restaurant in the heart of downtown Pensacola. We make our dishes and sauces from scratch and smoke all of our meats. We also have great coffees and loose leaf teas.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Bistro, Burgers, American
  • Hours of Operation
    Mon 8:00 am–3:00 pm
  • Phone number
    (850) 912-6454
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    We do wedding rehearsal dinners, private parties and more!!
  • Area
    Pensacola
  • Cross Street
    Wright Street
  • Parking details
    Street Parking
  • Additional
    Beer, Cocktails, Corkage Fee, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeaway, Weekend Brunch, Wheelchair Access, Wine

What people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

NoiseQuiet

4 Reviews
  1. Nelson

    Tallahassee4 reviews

    3.0

    Dined on 15 February 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    So the reservation time was good, we got a nice table, not surrounded by too many people. And overall, the place was nice. However, when it came to the menu, for the occasion, it was very limited and OVER PRICED. But since we knew it was a Valentine's Day and not many places had spots that it would have to do. Now what got us was when we received the bill, none of the numbers matched what was on the menu. We had items that anywhere between $0.20 to $1.68 added. When I asked the server, he had NO IDEA why the numbers didn't match or what they were for -- which given that the servers are the frontline of all customer service, they should know of any discrepancies or general questions that come their way and when they don't, they should go to a manager. This server, while his service was ok, just said "I don't know why, I don't set those number, don't shoot the messenger". I was expecting a "let me get a manager and be right back with that answer". After a few days of trying to make sense of the numbers, I called. Apparently THERE ARE TWO PRICES: One when you use a credit card and one cash. The prices on the menu are for when you pay with cash. The numbers on the receipt when they show "$43.68" instead of "$42" that's on the menu is the price PLUS THE CREDIT CARD surcharge they push to the customer. Like what!? And keep in mind, THERE'S NO FINE PRINT ANYWHERE ON THE MENU EXPLAINING that the prices you see on the menu ARE FOR CASH PAYING CUSTOMERS ONLY! In addition to the surcharge PER ITEM added, it shows you sales tax, which while it's normal, will throw you off thinking why charge you twice, since we thought maybe it was sales tax per item. But it's not. They are passing the credit card surcharge to the customer instead of just rolling it up into the price of the items and then if someone pays with cash, show them a "discount for paying cash" which would be a positive, not a NEGATIVE by showing a different charged price than what's on the menu.

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  2. Donna

    Orlando10 reviews

    5.0

    Dined on 19 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Meet friends for lunch. Our waiter was fantastic and very attentive. We were there for over 2 hours talking and laughing. They never made us feel like we needed to leave. Golden Irish coffee was amazing

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  3. Hannah

    Tallahassee1 review

    5.0

    Dined on 16 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time was a great experience. Food came fast and hot

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  4. Janice VIP

    San Francisco71 reviews

    5.0

    Dined on 16 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful salmon BLT!!! Great piece of fish. Good bread… sauce excellent. Great service.

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FAQs

Polonza Bistro offers takeout which you can order by calling the restaurant at (850) 912-6454.

Polonza Bistro is rated 4.6 stars by 4 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 1 time today

Order delivery or takeout

Google Map for Polonza Bistro

286 N Palafox St, Pensacola, FL 32502-4841

Additional information

  • Cross Street
    Wright Street
  • Area
    Pensacola
  • Hours of Operation
    Mon 8:00 am–3:00 pm
  • Price
    $30 and under
  • Cuisines
    Bistro, Burgers, American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Corkage Fee, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (850) 912-6454
  • Private party facilities
    We do wedding rehearsal dinners, private parties and more!!
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