Plough

Review summary

1. K

   Keiko

   San Diego

   4 reviews

   vip
   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The Thanksgiving dinner here was absolutely fabulous. Although the service left a bit to be desired, I have eaten all over the world and have to say true kudos to the chef as the meal was so scrumptious it reached every metric one would have for the tastes associated with this festive meal, a kaleidoscope of flavors, colors and textures! Bravo!
   

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2. C

   Colleen

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving dinner was wonderful, traditional meal . Before hand a cranberry martini at the bar With beautiful trombone music . Lovely experience.
   

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3. G

   Gary

   Philadelphia

   42 reviews

   vip
   5.0

   42 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service from our server, and the food was outstanding. We drive down from Harrisburg all the time to Lancaster's cream-of-the-crop restaurants. Plough is definitely Lancaster's best kept secret.
   

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4. D

   David

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Staff was great. A very relaxed atmosphere. Very nice day!
   

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5. J

   Jack

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our Thanksgiving meal at The Plough. Their Thanksgiving meal was delicious - except we both would have preferred the Ocean Spray canned cranberry sauce (no judging). Our server Josh was engaging and attentive. Highly recommended.
   

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6. P

   Preston

   New York City

   134 reviews

   vip
   2.0

   134 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Disliked everything about it. Service was bad. Male waiter was erratic. Water glasses are a joke. My pork was so dry. Cheese plate was ok but expensive. I will say nice looking inside. Looked like kids were cooking the food.
   

   PloughResponded 4 days ago

   We sincerely apologize for your recent experience, as it is clear we fell short of providing the quality and service we aim to deliver. We’re especially sorry to hear about the issues with your meal and the service you received, as these are certainly not reflective of our standards. Your feedback about the pork, cheese plate, and service has been shared with our team, and we are taking steps to address these concerns. We’re committed to ensuring that every guest enjoys both their meal and the atmosphere, and it’s disappointing to know we didn’t meet your expectations this time. Thank you for sharing your thoughts—we value the opportunity to learn and improve.
   

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7. E

   Emily

   Philadelphia

   1 review

   1.0

   1 review

   Dined on 21 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   It was my partners birthday and we came to celebrate at Plough. Extremely disrespectful waitress, reached over and opened my girlfriends menu and offered us a small plate for our “meal” and said if we wanted to just share that she understands and will give us a moment to pick one. Proceeded to walk away and return, to which we ordered off of the large plates section…because we wanted meals. She then broke down every ingredient within the meal I chose, which was not needed because the ingredients are all stated underneath the meals on the menu. Then my girlfriend asked for the exact same meal as me, in which she proceeded to talk slow and break down the ingredients to her as well…for the EXACT same meal. She was making very hard eye contact the whole time and speaking in a degrading tone. Her overall demeanor was very unwelcoming and harsh during all of our short interactions. I then had to request a new server. In which I was told I would be accommodated, but our original waitress made sure to be the one to run our food out to us and make a snarky remark about how “she won’t be handling us anymore and instead someone else would be.” I thanked her, trying to remain pleasant, and we carried on with the night. The new waiter (I believe his name was Steve…not too sure tho) was extremely pleasant and turned the night around for us. I don’t know if it was because of us being younger girls, or the fact I was dressed more down, or maybe because we were gay, but she treated us like true filth as much as she could while she did have us as a table. We overheard her being rude and short with some of the other tables she had, so it was a little reassuring to know it wasn’t too targeted lol. Still we won’t be returning, it was quite a damper on our celebrations and just left a poor taste in our mouths along with the friends and family we recounted the story to. She never gave her name but she was middle aged, white and had medium length brown hair that was in a braid with bangs
   

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8. B

   Brianna

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I chose here for my birthday dinner and it was such a great choice! L was so tentative and cared for all of our needs. I would definitely go back!
   

   PloughResponded 5 days ago

   Hi Brianna! We are so honored to hear you chose Plough to celebrate your birthday dinner. It's wonderful to hear you enjoyed your experience and we will be sure to pass along your kind words to L! Happy birthday!
   

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9. L

   Levi Smith

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The only area that I think needs improvement would be the transparency of beverages or a listing of what beverages is available.
   

   PloughResponded on 15 November 2024

   Hi Levi, thank you so much for your feedback! Our menu lists our cocktails and beverages options! Hope to see you again soon!
   

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10. S

    Skip

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    They provided us a fantastic meal and service. Some of tge best food we have had anywhere in a long time!
    

    PloughResponded on 15 November 2024

    Hi Skip! We are thrilled to hear how wonderful of an experience you had at Plough! We look forward to welcoming you back soon!!
    

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