Plank Provisions - Austin

Review summary

1. S

   Sabrina

   New York City9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was so helpful! Even though it was busy, our waiter was always checking in on us. Will be back!
   

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2. OT

   OpenTable Diner

   Austin1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best espresso martini we’ve ever had. The calamari was also top tier. 10/10
   

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3. OT

   OpenTable Diner

   Denver1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My fiancé and I always passed this place and I’m glad we finally stopped by for happy hour! The selections were amazing and who can beat $1 oysters. Only knocked off a star for service bc although ours was amazing I didn’t realize he charged me for a ceviche that was not on happy hour during happy hour!! Other than that, everything was amazing and we will definitely be back!
   

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4. OT

   OpenTable Diner

   Austin2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner here! Cocktails were decent, but the food is phenomenal. Our favorite was the crab dip. Do yourself a favor and order it!!
   

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5. A

   Amanda VIP

   Austin82 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic oyster happy hour before 6 PM, delicious sushi, creative and delicious salads, and yummy chicken pasta dish. Everyone had such a fantastic experience with their meal, and the craft cocktails and wine selection were top-notch.
   

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6. A

   Anuja VIP

   Austin11 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service. The happy hour menu has great options. Our server was very helpful with recommendations. Will be back
   

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7. JE

   JaylenE VIP

   Houston2 reviews

   3.0

   Dined on 14 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service here is amazing. Our waiter was truly a great time and really helpful. The food however wasn't the best. Salmon was a bit salty with a really rich risotto. The fried shrimp plate was great but does only come with 4 shrimp through they are fairly large.
   

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8. LI

   LarryI

   Austin6 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Date night with my husband, and we had a wonderful time! Stratton gave us delicious recommendations, and they didn't disappoint!
   

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9. TG

   TreyG

   Austin3 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hosted a small work dinner at Plank. Waiter was on point and very helpful. We went before 6:00 and were able to take advantage of their $1 oyster special. Oysters were fresh, tasty and a real treat. Waiter helped with recommendations. I had the grilled cobia which was excellent.
   

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10. R

    Raul

    Austin2 reviews

    2.0

    Dined on 2 March 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    Upon arrival it was 4-5 minutes before anyone said hello, we will be right with you, anything despite the staff constantly walking by. After being sat it took probably around the same amount of time to be recognized as a new table…. As we finally got the ball rolling it 3 items were 86’ed on the menu. Once we sorted through the non updated internet menu, my food was over cooked the first time, my lady was not going to say anything about her overcooked salmon. When I returned my dried out Redfish, I received an undercooked rare steak, which I just as I wanted to move on with life at this point. We ordered dessert which was frozen solid and not edible for a while. Overall the experience with the server was great, the sushi was pretty good, the sprouts were good, and the removed from the 86 menu beets were delicious, the rest was a cook rushing the process and obviously just rushing the order versus letting things cook properly. In my 30 years of being a culinary leader and operations manager, I felt that a visit to the table from the manager was warranted, but obviously the Plank is to cool for school. Two managers, half to almost full empty restaurant you would think that a table visit was the right thing to do. But hey to each their own.
    

    Plank Provisions - AustinResponded on 7 March 2025

    Raul, Thank you for your feedback. We sincerely apologize for the delays in service and the issues with your food. This is not the experience we strive to provide, and we’ll be addressing these concerns with our team. We appreciate your understanding as we work to improve. Thank you again for bringing this to our attention. We hope you’ll consider giving us another chance in the future so we can provide you with the excellent dining experience you deserve. Kind regards, Ryan Mitchell
    

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