Pizzo's Pizzeria 2 at Millenia Otay Ranch

Review summary

1. J

   Jose

   San Diego

   6 reviews

   1.0

   6 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of our favorite spots when we wanted to get our pizza fix. Notice I said WAS because after this weekend, and the experience with Christian, and his hissy fit, we'll be taking our business elsewhere as long as he's working there. To make a long story short, since the review is limited to 2000 characters, we were harassed at Pizzo's on Saturday. I made reservations on their website. They tried to have us sit outside, but the outside is freezing, so we asked to sit inside. The last time they had us sit outside, we froze, and had to be moved inside. Michelle Lynn (I believe that was her name - she was extremely helpful) said they'd get us a table inside ASAP, so we walked back to the front of the restaurant to wait for a table. While we were waiting, Christian got in my wife's face and yelled, "YOU made the reservation outside!" I walked up to see what was going on, and Christian got in my face saying, "YOU made the reservation outside!" I told him I didn't and told him the last time we were sat outside, we froze, so why would I ever make a reservation outside?! That makes absolutely no sense. He copped an attitude (more of a hissy fit) and said, "When you make reservations, you have two options; to make reservations inside or outside!" I told him the website NEVER gave me an option, and I simply made a reservation for a specific time. Then he continued with his harassment (he was in my face the entire time which wasn't a very smart idea seeing as how I'm 6'2" 250lb. military veteran that works out 5x a week and he's an overweight soy boy) and he said, "Well, the system defaults to outside when inside isn't available." 1) How on earth are customers supposed to know their system defaults to outside dining?! 2) If it's a system issue, why try and blame the customer and attempt to intimidate us? The story is much longer, yet I can't elaborate due to the 2000 character limit.
   

   Is this helpful?

   Report
2. A

   Albert

   VIP

   Palm Springs

   24 reviews

   5.0

   24 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Our server was outstanding and very attentive
   

   Is this helpful?

   Report
3. L

   Luis

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was spectacular,from the food to the service
   

   Is this helpful?

   Report
4. J

   Jennie

   San Diego

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, service was friendly and attentive, and food was delicious. How Overall great experience.
   

   Is this helpful?

   Report
5. S

   Sharon

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thankful for Lauren for accommodating the change on my reservation. A slight mishap occurred and i was still On the road 30 minutes on my reservation of 5 pm and she helped me. Food is always good in Pizzo's. Consistent and very generous in portion. Very tasty. I love the Mussels and the rustic salad. This is my family's favorite restaurant and i hope you try it!
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
6. A

   Al

   San Diego

   10 reviews

   4.0

   10 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food very good and service was mixed more staff would help have a better service rating. Our server had too many tables w large groups she was very apologetic for the wait.
   

   Is this helpful?

   Report
7. A

   Amber

   VIP

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Have been there 3 times. Love the pizza. Will be back again.
   

   Is this helpful?

   Report
8. C

   Cristina

   VIP

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love coming here. Love food service and drinks.
   

   Is this helpful?

   Report
9. D

   Dinorah

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Servicio amabilísimo. Un gusto cenar aquí con la familia.
   

   Is this helpful?

   Report
10. C

    Cristina

    VIP

    San Diego

    5 reviews

    5.0

    5 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and food. The employees are always welcoming and the servers are all great They take the time to get to know you. This is our go to spot.
    

    Is this helpful?

    Report