Piccolino - Hale

Review summary

1. D

   Debbie

   VIP

   Manchester

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very busy good food and service a little bit too noisy but enjoyable meal
   

   Piccolino - HaleResponded 7 days ago

   Thank you for your feedback! We're thrilled to hear you enjoyed the food and service. We apologize if the noise level impacted your experience, and we appreciate your understanding. Hope to see you again soon!
   

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2. A

   Alastair

   VIP

   Manchester

   14 reviews

   5.0

   14 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely early Friday evening meal. A personal welcome from Pasquale and great ambience and food as always.
   

   Piccolino - HaleResponded on 9 December 2024

   Dear Mr. Alistair, Thank you so much for your lovely feedback! It was truly a pleasure to welcome you on Friday evening. it’s always a joy to have you dine with us. Your continued support means the world to me and the entire team. We look forward to serving you again soon! Warm regards, Pasquale
   

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3. E

   Esmin

   VIP

   London

   10 reviews

   5.0

   10 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the experience at this lovely restaurant is second to none with undivided attention from Pasquale the manager who is exceptionally courteous and runs the team well
   

   Piccolino - HaleResponded on 30 November 2024

   Thank you, Esmin, for your kind words and thoughtful review. Your feedback means so much to us and truly brightens our day. We're thrilled you enjoyed your visit and look forward to welcoming you back soon! Pasquale
   

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4. M

   Marilyn

   VIP

   Manchester

   11 reviews

   4.0

   11 reviews

   Dined on 27 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very enjoyable date night with hubby. Food was very tasty. Sharing meat platter - Pizza - Stufato di Manzo. (Pity that Wine Wednesday wasn’t available even though it wasn’t yet December.)
   

   Piccolino - HaleResponded on 30 November 2024

   Thank you for your lovely review! We're delighted to hear you had a wonderful date night and enjoyed the food, especially the sharing meat platter, pizza, and Stufato di Manzo. We’re sorry about the Wine Wednesday offer not being available (it will be back soon after Christmas )—we’ll make sure to review this for the future. We look forward to welcoming you back soon!
   

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5. A

   Alastair

   VIP

   Manchester

   14 reviews

   5.0

   14 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wonderful experience as always. Thank you to Rosario for an extra special something too.
   

   Piccolino - HaleResponded on 11 November 2024

   Thank you very much Signor Alastair. ;)
   

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6. K

   Katie

   VIP

   Manchester

   12 reviews

   4.0

   12 reviews

   Dined on 11 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Came here with my family and enjoyed our meals and the setting but we could have had better service. The maitre d' was really welcoming and great with our daughter but the rest of staff were a bit disjointed and didnt seem to talk to each other. We ended up with the wrong dish but our server was really hard to get hold of and the waiter who served the food didnt seem to know if what he was giving us was correct.
   

   Piccolino - HaleResponded on 16 October 2024

   Dear Katie, Thank you for your review and for bringing your family to dine with us. I'm glad to hear you enjoyed the meals and setting, and that our maître d' made you feel welcome, especially with your daughter! However, I sincerely apologize for the confusion and lack of communication among our staff. This is not the standard of service we aim to provide, and we’ll be addressing it with the team to ensure smoother service in the future. We hope to welcome you back soon for an even better experience. Best regards, Domenico
   

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7. D

   Duncan

   Inverness

   1 review

   5.0

   1 review

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, exceptional service and brilliant atmosphere. Best Italian I’ve had for a very long time, will definitely be returning
   

   Piccolino - HaleResponded on 16 October 2024

   Dear Duncan, Thank you for the glowing 5-star review! We're thrilled that you enjoyed the food, service, and atmosphere. It’s wonderful to hear that you consider us the best Italian you've had in a long time! We can’t wait to welcome you back soon. Grazie mille! Domenico
   

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8. M

   Matthew

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our parents’ 50th anniversary at Piccolino Hale, and it was an evening we’ll never forget. The hospitality was incredible from start to finish. Pasquale, the manager, went out of his way to make the night special—he even surprised Mum with a beautiful orchid, which made her so emotional. It was such a thoughtful and personal gesture! The table was elegantly prepared with a lovely card for our parents that brought tears to Mum’s eyes. The food was outstanding—every dish was fresh, flavorful, and beautifully presented. They even prepared a surprise dessert with “Happy 50th Anniversary” written on it, which added the perfect touch to the evening. The team was attentive, warm, and made us feel so cared for. Piccolino Hale didn’t just host our celebration—they created a memory we’ll always treasure. Thank you, Pasquale, and the amazing staff for making it so special!
   

   Piccolino - HaleResponded on 23 November 2024

   Thank you for such a wonderful review! It means the world to us that we could help make your parents’ 50th anniversary so memorable. Pasquale and the team take great pride in creating special moments, and we’re delighted to know how much the evening meant to your family. We truly appreciate your kind words and look forward to welcoming you back in the future for more celebrations and unforgettable evenings. Wishing your parents many more happy years together! ❤️
   

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9. M

   Marilyn

   VIP

   Manchester

   11 reviews

   4.0

   11 reviews

   Dined on 8 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A really good Sunday lunch. Service was excellent and we enjoyed a very leisurely afternoon. The mixed antipasto was excellent …..such a lot we had to take some home at the end of the meal! Roast beef was perfect - roast lamb slightly on the raw side of pink. Fresh vegetables were excellent…..but roast potatoes a bit past their crispness and rather soft. The sharing pudding was amazing! We would definitely recommend - and will return!
   

   Piccolino - HaleResponded on 16 September 2024

   Thank you so much for your wonderful feedback! We're thrilled to hear you had an enjoyable Sunday lunch and that our service added to your leisurely afternoon. It's great to know you loved the mixed antipasto and found the roast beef to be perfect. We appreciate your note on the lamb and roast potatoes, as your feedback helps us improve. The sharing pudding is a favorite, so we're glad you enjoyed it! We look forward to welcoming you back again soon!
   

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10. l

    lesley

    London

    4 reviews

    5.0

    4 reviews

    Dined on 6 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Took mum for a birthday lunch everything was perfect and staff made her feel very special
    

    Piccolino - HaleResponded on 8 September 2024

    Thank you for choosing to celebrate your mum's birthday with us! We're so glad to hear that everything was perfect and that our team made her feel special on her big day. It was truly a pleasure to be a part of such a special occasion. We look forward to welcoming you back again soon!
    

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