P.F. Chang's - Grand Rapids

Review summary

1. L

   Lisa VIP

   Detroit27 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   First time back in awhile, and while the food is still good it is WAY overpriced now ($7.50 for CUP of soup)! Our server acted if she’d rather be in dentist chair or anywhere else but where she was so that brought evening down a bit. All in all it was Meh, and will be be a long time before we return.
   

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2. J

   Jonathan

   Grand Rapids1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait time was every decent. The seating at the table was very comfortable. The waitress I had was phenomenal. Wasn’t soaring all over our heads came at a decent time to check on us. Great communication skills and the food was very delicious overall everything was on point.
   

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3. R

   Robert

   Grand Rapids3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   First time visit, will return, food & service was excellent 👌 👍 😀
   

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4. L

   Luke

   Chicago2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Went here for Valentine’s Day and had a good time. Just was weird when we got seated next to the window when I specifically said we wanted a booth for reservation. Also had to wait 15 minutes to be seated even with the reservation. But we had great food the Chang Chicken is so good. Also was bummed our table didn’t have a rose but many others did. Had good quick service but messed up once or twice with the drink orders. Overall 3 of 5!
   

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5. M

   Michael

   Grand Rapids4 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and service. Our son’s first time (10 yo) and he is not a huge fan of Chinese food. Server made several recommendations and he enjoyed all of them (appetizer and entree). We will be back!
   

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6. C

   Cecelia

   Unspecified1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great, I loved our waitress she was very attentive and friendly, I wished we could've got a booth, but we understand it was busy due to Valentines Day.
   

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7. D

   David

   Grand Rapids1 review

   4.0

   Dined on 1 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were sat by the window and it was very cold i. The restaurant. The food and service was great
   

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8. C

   Cathy VIP

   Detroit23 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love their tofu lettuce wraps, Ma Pa Tofu, and banana roll dessert. Delicious, affordable, great service!
   

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9. A

   Abe

   Grand Rapids10 reviews

   5.0

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Have not been to P.F. Chang's in many years. Service was excellent. Food was even better. Not cheap, but worth it. Will be back soon.
   

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10. D

    David

    Grand Rapids3 reviews

    1.0

    Dined on 1 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We made a 7:30 PM reservation for New Year’s Eve several days in advance, but when we arrived, the restaurant was completely packed. To our surprise, we were told it would be at least an hour before we could be seated. What’s the point of taking reservations if they aren’t honored? There was no apology or effort to address the situation, and we ultimately decided to leave because we weren’t willing to wait more than an hour. This was incredibly frustrating for our family on such a busy evening. If a restaurant is going to accept reservations, they should ensure those with reservations are seated in a timely manner. Very disappointed with the lack of organization and customer service.
    

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