Perry's Steakhouse & Grille – Richmond - Short Pump

Review summary

1. Q

   Quianna

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Made last minute reservations and had a Good experience as always.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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2. A

   Amber

   Washington DC

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Atmosphere was good, however was not an overall good experience for first visit. Food was decent, but just mediocre for the prices they charge. Experience was also poor for an establishment of this caliber. I ordered a Mocktail due to being pregnant and they served me an alcoholic drink without my knowledge that I did consume. They then brought my fiance his wrong starter and undercooked our steaks that were supposed to be cooked medium. So this caused us to have to wait longer for food. Waiter was good and apologetic. As well as a manger that spoke with us. Seen the manager speak with a supervisor, but never had her personally come over to speak to us about our mishaps. Although I appreciated the apologies from certain members of the team, as a supervisor myself in my company, I do not think the actions taken adequately compensated for all events occurring this night.
   

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3. K

   KP

   VIP

   Richmond

   21 reviews

   4.0

   21 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The ambience and staff are fabulous. Well run restaurant aiming to give diners an experience. I expected the steak to be better given the reputation and cost but overall a nice evening.
   

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4. R

   Richard

   VIP

   Raleigh

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Perry’s service is top notch - from the valet parking to the wait service. Bar service was a little slow on New Years Eve. Food was great. We had crab cakes which were delightful. We also had Perry’s filet which was perfectly cooked and expertly seasoned. Cook left a metal skewer in one of steaks which wasn’t noticeable until we tried to cut into the streak and management made it right. Overall great experience - very pricey (especially the bar drinks - $19 for an ounce of Woodford Double Oaked and $72 for Catena Malbec which is a $23 bottle). Good value for food but not such a good value for alcohol.
   

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5. H

   Harley

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great service Have eaten at several locations. This one is the best by far
   

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6. C

   Charlie

   Richmond

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Everything was very good. Wish more attention to making it NYE. No decorations where we were sitting. No a big deal but just an observation.
   

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7. M

   Michelle

   Houston

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was a little worried about the Prix Fixe menu on New Year’s Eve but the quality of food was excellent. There were extras that you could order as well. We have never had a bad meal at Perry’s. The service is always spectacular and we will be back. If we didn’t live an hour away we would go more often. Thank you Perry’s for another wonderful meal.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you so much for your support of Perry’s Steakhouse and Grille Richmond! We appreciate you! It is always so great to hear that we met our guests' expectations. I will be sure to pass along your kind words to our leadership and on-site team. We hope to see you again soon! Jesus Martinez General Manager
   

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8. S

   Shelley

   VIP

   Richmond

   49 reviews

   4.0

   49 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The prices are so high! I thought the 20 dollar martini itself was tasteless and quite small. Nothing exciting about it except the oyster served on the side. I also liked the blue cheese olives served on the side. So 50% of it was good. Several times our food was served with no utensils and we had to sit and wait until someone came and we could ask for a fork. I saw it happen to other diners. Staff wanted to please, they just need fine tuning. I dined at the Dallas Perry’s and this one still has some fine tuning and training needed.
   

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9. J

   Jason

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went here for anniversary dinner and this place exceeded expectations. Not only was the food amazing. Our server was fantastic. He wen’t above and beyond to provide us with exceptional service. I will definitely go back here again.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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10. J

    Josh

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Took my girlfriend there for her birthday, they seated us outside on the patio area where it was quiet and warm (cold 40s). Food was great!
    

    Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

    Good afternoon, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
    

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