Pelicans at Woy Woy Hotel

Review summary

1. SD

   SharonD

   Caribbean

   1 review

   3.0

   1 review

   Dined on 17 December 2023

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   This is the first time back to Pelicans since Covid ... must say I was disappointed .... food prices are to dear - $25 for a burger and chips ... way too much .... and whats this thing about members discount? Sorry but there are better places with views ...
   

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2. RS

   RosemarieS

   New South Wales

   2 reviews

   4.0

   2 reviews

   Dined on 25 October 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Menu was greatly reduced but food good. Noisy due to parents letting their kids running around and screaming. Our reserved table was not set, a little disappointed.
   

   Pelicans at Woy Woy HotelResponded on 29 October 2023

   Hi Rosemarie, thank you for your feedback. We appreciate your kind words about our food. We apologize for the noise and the table not being set. We'll work on improving these areas to ensure a better experience for you in the future.
   

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3. SB

   ShaneB

   New South Wales

   1 review

   2.0

   1 review

   Dined on 3 September 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Not good only one meal at a time came out last meal came out late due to them going to shops to restock thinking they should have as it was Father’s Day or should have an opportunity to swap meal Have been there in past meals were grate
   

   Pelicans at Woy Woy HotelResponded on 6 September 2023

   Hi Shane, thank you for sharing your feedback. We apologise for the inconvenience caused by the delay in service on Father's Day. We appreciate your previous positive experiences and will strive to improve our timeliness and inventory management. We hope to have the opportunity to serve you better in the future.
   

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4. VJ

   VickiJT

   New South Wales

   4 reviews

   4.0

   4 reviews

   Dined on 2 September 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a lovely lunch food + service great decor a little tired , prices good .
   

   Pelicans at Woy Woy HotelResponded on 5 September 2023

   Hi Vicki, thank you for your feedback! We're glad to hear you enjoyed the food and service. We appreciate your comment about the decor and will take it into consideration!
   

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5. BM

   BeverleyM

   New South Wales

   1 review

   3.0

   1 review

   Dined on 6 August 2023

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Recommended Pelicans to my friends as had the best meal I had had anywhere about 3 or 4 weeks ago on a Sunday lunch time. Went there with my family and was quite disappointed, same meal but not as good. You can tell a different chef by your meal the first time the accompanying salad was to die for last Sunday not even average. Very disappointing. Atlantic salmon was over cooked last Sunday as well plus didn’t come with any sauce as the previous one did.
   

   Pelicans at Woy Woy HotelResponded on 10 August 2023

   Hi BeverleyM, thank you for sharing your feedback with us. We're sorry to hear that your recent experience at Pelicans didn't meet your expectations. We appreciate your support in recommending us previously and we apologise for any inconsistencies you noticed with the meal. We'll address this with our team. We hope you give us a chance to provide you with an improved dining experience!
   

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6. L

   Local

   New South Wales

   2 reviews

   4.0

   2 reviews

   Dined on 2 July 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great food, generous portions, excellent service. But very small menu, 1/2 the specials were sold out. Gluten free cooker out of service.
   

   Pelicans at Woy Woy HotelResponded on 28 July 2023

   Thanks for taking the time to provide us feedback. We're sorry you're experience wasn't the best it could be. We'll touch base with management regarding specials not being available. We hope you'll dine with us again soon!
   

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7. CP

   CalP

   New South Wales

   1 review

   5.0

   1 review

   Dined on 17 June 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food at a good price and play area for the little ones
   

   Pelicans at Woy Woy HotelResponded on 28 July 2023

   Thanks so much for the lovely review. Look forward to serving you again!
   

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8. MC

   MichelleC

   New South Wales

   1 review

   4.0

   1 review

   Dined on 26 May 2023

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Staff were great. We had a birthday for my mum's 79th and they were very obliging with plates, spoons etc.
   

   Pelicans at Woy Woy HotelResponded on 28 July 2023

   Hey MichelleC, thanks for taking the time to leave a review. We hope to see you again soon!
   

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9. PA

   PATSYA

   London

   1 review

   4.0

   1 review

   Dined on 15 April 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The wing night special did not disappoint...either did the Chef's pie special of the night.
   

   Pelicans at Woy Woy HotelResponded on 21 April 2023

   Hi PATSYA, glad to learn your experience was a positive one. Hope you have an amazing day!
   

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10. CC

    ClairC

    New South Wales

    1 review

    4.0

    1 review

    Dined on 15 April 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great food ! Everyone was happy. Great portion sizes. There was a delay with dessert but it was amazing ! Unfortunatley the coffee machine was broken, but happy to hand over a refund. Lovely meal I would eat there again. :)
    

    Pelicans at Woy Woy HotelResponded on 21 April 2023

    Hi ClairC, thank you for taking the time to review us. We will share this with the team!
    

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