Pazzo! Cucina Italiana

Review summary

1. c

   cindy

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   We went on Christmas Eve after mass. Unfortunately, even though the waitress was really lovely we had problems. My daughter‘s chicken Parmesan. The chicken was gray and we had to send it back. It was almost as if it just hadn’t been recently prepared. The fettuccine was delicious and the bread appetizers were delicious. My son had ordered a pasta dish without meat that meat came on it. The waitress took it back and apparently she was told that it says with meat on the menu so she had to come back and tell us that which put her in an awkward position but what happened was my son had told her no meat and she may not have heard it. So there was some questions to ask of her in the kitchen. I’m sure they were tired. It was Christmas Eve. We waited over 45 minutes for our food to come out. The chicken may have been sitting for a while. I don’t know. The tables were beautiful and it was decorated for Christmas so it was a mixed review.
   

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2. M

   Maryann

   VIP

   New York City

   34 reviews

   1.0

   34 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We were required to give a credit card to make a reservation for 8:00 PM Christmas Eve. We We got there about 5 minutes prior, they told us it would be another 15 minutes. We went to the bar to wait. I checked about every 5 minutes - we did not get seated until 9:00 PM. Appy's came out pretty quickly but dinner did not come out until almost 10PM. The food was not hot, did not taste good. I have been to Pazzo before and loved it - so I was pretty surprised last night. I live here in Naples, everyone I brought was a guest. Aside from being awful for me personally it was also really embarrassing to bring people there and have such an awful night. I have been an Open Table member for years. I think this is my first bad review. Super disappointing. They did take off $15 from the bill for "Long Wait" which was pre-printed - indicating to me that this is not a one-off event. Sorry to have to give this review - everyone there was hustling - but what the heck. People that had 8:15 reservations were seated 30 minutes before us. Photo was taken at 9:45 PM - still no entree.
   

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3. M

   Michele

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious Christmas Eve dinner outside and everything was great. Our waitress was very friendly and attentive. Our appetizers, entrees, drinks and desserts were all excellent.
   

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4. C

   Cristina

   VIP

   New York City

   232 reviews

   5.0

   232 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The garlic bread is a must! The homemade pastas are outstanding. Service was wonderful. Can't wait to go back!
   

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5. S

   Stone

   VIP

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, and our server was fantastic from start to finish. Very enjoyable evening with family.
   

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6. L

   Lisa

   VIP

   Naples

   30 reviews

   5.0

   30 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! Our server Rich did a great job! We’ll be back
   

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7. C

   Carole

   VIP

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and Food was fantastic. We had a lovely time.
   

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8. c

   carol

   VIP

   Chicago

   85 reviews

   4.0

   85 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Was disappointed with the food Penne with vodka sauce was loaded with pesto Told the manager and got a shrug
   

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9. p

   peter

   Naples

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve dined at Pazzo several times. Always enjoyable. Tonight was my wife’s birthday. A special shout out to our server HANNA who was exceptional!!!!
   

   Pazzo! Cucina ItalianaResponded 1 day ago

   Thank you peter for the kind words and 5 Stars! We are very lucky to have Hannah as a part of our team and we will make sure she receives this message. It was our pleasure taking care of you. Hope to see you again soon.
   

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10. C

    Cindy

    VIP

    Naples

    58 reviews

    4.0

    58 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Beware - alcohol of any kind is extremely expensive.
    

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